5/5
Nikki Douglas from Atherstone branch is…
Nikki Douglas from Atherstone branch is just perfect and reliable person, it’s wonderful to work with such people, can’t be more happy!
Agent replied · 13 June 2024
Thank you for leaving us a kind review.
Trusted Agent profile · Rugby
★★★★★
967 reviews across 2 platforms
7-11 Albert Street, Rugby, CV21 2RX
Howkins and Harrison LLP's office in Rugby, at 7-11 Albert Street, is rated 4.8 out of 5 across 967 reviews on two platforms, including 217 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Howkins and Harrison LLP won in 2026.
The Trusted Agent 2026 results for Howkins and Harrison LLP, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rugby office, from every platform, shown as written. First names only.
5/5
Nikki Douglas from Atherstone branch is…
Nikki Douglas from Atherstone branch is just perfect and reliable person, it’s wonderful to work with such people, can’t be more happy!
Thank you for leaving us a kind review.
4/5
A very helpful team
A very helpful team. If we phoned up there was always a friendly, helpful voice at the end of the phone. We would recommend them.
Thank your for your review.
5/5
Nikki Douglas Atherstone branch came to…
Nikki Douglas Atherstone branch came to visit us today for a tenant 6 month check. He was very thorough, professional and polite. Would highly recommend this Company.
Thank you very much!
5/5
Lisa at the Atherstone branch
Lisa at the Atherstone branch, is so friendly and helpful, nothing is too much trouble. Recommend to all. Very happy customer
Thank you for leaving us a great review, Leanne. We are glad we could help.
5/5
Excellent service
Lisa Swinnerton in the letting department at Atherstone branch is friendly, knowledgable and efficient. The whole process of finding our new tenants was smooth from start to finish.
Thank you!
5/5
Atherstone branch excellent!
Lisa and all the staff at the Atherstone branch have been very helpful with our rental. Always easy to contact and very friendly. Thank you
Thank you
5/5
We had a fault show up on our boiler ……
We had a fault show up on our boiler … one call to Nikki and the issue was resolved straight away …. Can’t fault this company
We're glad to hear it, thank you!
5/5
Very professional
Met at the gate, of the property, a warm welcome from Nikki.Took us round the property answered all our questions to our satisfaction. Couldn't be more helpful.
Thank you very much!
5/5
I have worked with Howkins and Harrison Rugby for 3 years and have found them to be an exceptional agent. I work closely with the lettings department and residential sales team. I would not hesitate to recommend them to anyone requiring an estate agent.
Thank you, Simon, for taking the time to write such a kind review.
5/5
Would recommend
Can not fault the team at Towcester and their help and direction with my house sale . Realistic and encouraging, marketing coverage was good as was quality of brochure and photos . If you are looking to sell or buy property I would not hesitate in recommending them
Thank you so much, best wishes
5/5
Howkins and Harrison are an excellent independent estate agent providing great service and a sound grip on the realities of the housing market.
Thank you Richard for taking the time to leave a positive review!
5/5
Friendly and approachable
Friendly and approachable, nothing was too much trouble. Very helpful and made the whole process of renting out hassle free.
Thank you for your kind review, Emma. We are glad we could help.
5/5
Great
Great, friendly and professional service
Thank you!
5/5
This was our eighth house move and Julian and colleagues the most supportive we have experienced. Their depth of knowledge and timely interventions guided the sale and purchase to a satisfactory conclusion.First Class.
Thank you Michael. Praise indeed!
5/5
Thank you Alex!
Alex came out to my inspection last Tuesday. He text us a time of arrival and turned up on time. He was very friendly and aoproachable .
5/5
Good informative viewing and left us to…
Good informative viewing and left us to explore by ourselves and always able to answer any questions
Thank you!
5/5
Chris and Mike recently helped me to purchase a cottage in Ladbroke, Warwickshire. From the first phone call in November, till the final handing over the keys in May (a long time, not due to them!!!), they were on hand to help with all of my enquiries and were able to get me into the property whenever I needed. They were genuinely nicest people to work with during this purchase. I can say without any hesitation, that I would use them for any matters concerning a house sale in the future. But I have just bought the house of my dreams, so I hope it is not any time soon !!! Great work guys !!!
5/5
A great, friendly and professional team. Always willing to listen and share their advice. We bought our house from Howkins and Harrison in 2012. After getting to know Chris and liking his honesty and candid way of working, and Nicola who had the patience of a saint having showed us round the property three times, we didn't think twice about who to use when it came to selling it again after we'd finished the renovation in 2016. Their rates are competitive and we never felt under pressure or harassed to get things closed out to timescales that suited them, which sadly we have experienced several times in the past with other estate agents. We felt welcomed by the whole team whenever we went in to the office and when we decided to sell were really pleased to find out that Julie had joined the team from another agent which really complemented the great service we got from both Chris and Nicola. Can't recommend them highly enough.
5/5
I recently sold two properties with Howkins and Harrison Rugby and received an excellent service via Chris Ollernshaw whom is a very driven and proactive agent with an excellent knowledge of his local property market. I was kept fully up to date throughout the sales process and Chris also assisted in chasing Solicitors to keep things moving from initial instructions through to completion. We have many properties and I rarely take the time to write a review, but in this case 5 stars is very well deserved. Howkins and Harrison would definitely be my first choice if selling again in this area, and I would highly recommend them to anyone requiring a professional, knowledgeable and proactive estate agent to achieve a successful sale on their property.
5/5
Hi,i’ve had an inspection at my house…
Hi,i’ve had an inspection at my house and the agent was verry polite and good proffessional(Nikki).Thank you
Thank you.
5/5
Thank you
Thank you so much to Robert, Ali and Beth for going the extra mile. Success to you all within a hopefully 'covid' free future.
5/5
Atherstone branch
Atherstone branch - Swift turnaround, great communication and a pleasure to deal with. I would certainly use again, thanks for the support Lisa Swinerton.
Thank you!
5/5
Excellent service
I recently sold my home using the Towcester branch, I was very pleased at the speed the sale went through. I found Julian to be very professional and helpful at every stage. I would highly recommend them and will definitely use them again.
Thank you Darren! Appreciate the feedback.
5/5
Prompt and friendly service
Prompt and friendly service. Our purchaser was challenging and they dealt with it well. Responded quickly to queries. Provided good advice. Accurately priced the property.
Thank you Jenny
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Howkins and Harrison LLP's Rugby office has 967 reviews across two platforms: 217 on Google, 750 on Trustpilot (across the whole business).
Howkins and Harrison LLP Rugby is rated 4.8 out of 5 across all 967 reviews, and 4.7 out of 5 on Google from 217 reviews.
Yes. In The Trusted Agent 2026 awards: Howkins and Harrison LLP, Rugby won Trusted Agent; Howkins and Harrison LLP, Towcester won Gold; Howkins and Harrison LLP, Atherstone won Trusted Agent.
Howkins and Harrison LLP Rugby, 7-11 Albert Street, Rugby, CV21 2RX.