Trusted Agent profile · Rugby
Verified
★★★★★
239 reviews across 2 platforms
5 Regent Street, Rugby, CV21 2PE
Fine & Country's office in Rugby, at 5 Regent Street, is rated 4.8 out of 5 across 239 reviews on two platforms, including 215 Google reviews rated 4.9.
Every review we hold for the Rugby office, from every platform, shown as written. First names only.
5/5
GoogleSam and Claire are the ultimate professionals in their field. Customer Satisfaction has been key to their success, and they go out of their way to ensure all their client's needs are met (above and beyond!) Aside from their clients satisfaction, they care immensely about their local community and undertake many fund raising activities. Five Stars!!
5/5
GoogleBought through Sam and Claire and sold through Sam & Claire, couldn't recommend them both highly enough, thank you.
5/5
GoogleGreat service from Claire. She was always helpful, polite and available in assisting us with the purchase of our new home. Nothing was too much for her and she helped us all the way through the buying process. Highly recommend Claire and Fine & Country.
Dear Anthony, we are delighted that you have begun to settle in your new home and Claire will be delighted with your kind words, all the very best to you! Sam Funnell Branch Partner
5/5
GoogleSo refreshing to have agents that are polite, kind and understand their market. Genuinely leagues above other numerous estate agents.
5/5
GoogleChoosing Sam and Claire from Fine and Country to manage our house sale was one of the best decisions we made. The whole process was extremely smooth from beginning and the house was sold on Day 1 of the viewing because of their efficiency - Thank you
Hi Nandini, Thank you so much for taking the time to leave this stunning 5-star review! We're delighted that everything went so smoothly with the sale and we're thankful that you've highlighted what a difference Claire & Sam have made to the process. If we can be of further assistance in the future, please do not hesitate to reach out.
5/5
GoogleI came across Claire and Sam whilst I was in the process of searching for a property, I can only say what an experience it was! They both knew so much about the properties I was viewing which was so helpful and made the whole experience an absolute pleasure. A cut above anyone else therefore I would highly recommend them due to their service levels (and I was only viewing!).
Thank you Faye for your kind words and taking the time to leave such a fantastic review! It's great to hear that you had such a positive experience with Claire & Sam during your property search. We wish you all the best for the future and if we can be of further assistance at any time, please do not hesitate to get in touch.
5/5
GoogleSam and his team are excellent, not your normal estate agents,
Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
5/5
GoogleWe have recently sold our house through Fine And Country. Jason, Julie and Rachel were friendly, professional and helpful throughout. Would highly recommend. Thank you to the team for all their help and hard work.
Thank you for your kind words, it has been an absolute pleasure dealing with you over the last few months and we wish you well in your new home!
5/5
GoogleSuch excellent service from Graham Lee and his team
Hi Adam, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
5/5
GoogleWe were so so impressed by the service we received from the team at Fine and Country for buying our new home in 2021! From the moment we got in touch with them they were so friendly, genuine and helpful and we really felt like Julie cared about helping us with our property search. We were moving our family (with two small children) into the Ribble Valley area and despite the general stress of moving house they helped us every step of the way, stayed in touch with us throughout and provided such a wonderful service. I would not hesitate to recommend them to other people! The best estate agents we have ever been in touch with!
Hello Becs and Ben. It’s so kind of you to take the time out of your more than busy schedule to leave such a wonderful and positive review. It was sure a pleasure helping you on your journey and I’m so glad we made it happen for you in the end. Enjoy your beautiful new home. I hope our paths cross again sometime in the future. Take care Julie and Jason
5/5
GoogleFront start to finish, we had a great personalised experience from Fine & Country. The marketing provided was exceptional (brochure, video etc) and the commitment from Claire to get us sold enabled us to sell our property in the first weekend of viewings. Just a brilliant, stress free experience which I highly recommend. Thank you.
Hi David, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
5/5
GoogleMy experience of estate agents over the years had been very mixed and I felt I needed to have a recommendation…which I did and I can’t be more happy, Liz & Nicola are genuine in every way, they are professional and trustworthy and I would not hesitate to recommend them to all…thank you
Dear Heidi, We greatly appreciate your kind words about Liz and Nicola. It's wonderful to hear that your experience with them has been a positive and genuine one. We take pride in their professionalism and trustworthiness, and your recommendation means the world to us. Should you or anyone you know require our services in the future, please don't hesitate to reach out. Thank you for choosing Fine & Country.
5/5
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5/5
GoogleEmma from Fine & Country assisted us during our move to the Ribble Valley, from the beginning to the end. Communication was excellent, helping us through each step to make the journey as easy as possible. A great experience, we would definitely recommend.
5/5
GoogleWe were lucky enough to have Claire work with us on our purchase and sale, which made the whole experience seamless and Claire was a pleasure to work with at all times. I would absolutely recommend Fine and Country, a professional and knowledgeable service throughout the whole process.
5/5
GoogleThis review is for Julie Jackson: I cannot praise Julie enough for her professionalism, determination, kindness and overall dedication. The reason I am now in my forever home is due solely to Julie's ability to match a buyer and seller together and get the sale over the line with consideration for both parties. Five stars is not nearly enough. This purchase was a very delicate one and Julie pull it off with sympathetic negotiation. A true professional in every sense of the word. Fine and Country you have a gem here. Thank you again Julie I truly feel I am living the dream.
5/5
GoogleWe had the delightful pleasure of being looked after throughout our purchase by Fine and Country in Whalley and their service was frankly faultless. From Julie keeping us updated every step of the way in a manner which was both professional, courteous and efficient, to the dedicated and personal service provided by Jason who even came to a property on his day off, to ensure that there was continuity for us; the whole experience with this team was absolutely fantastic. I would not hesitate to recommend them for either the sale or purchase. Their attention to both parties is extremely personal and they handle difficult situations in an extremely sensitive manner. We are most grateful to the team! Thank you!!
What can we say, Mercedeh, but thank you for showing such a wonderful appreciation of our services. We always do out best but it’s made all the more easier when dealing with such lovely clients as yourselves. Both Jason and myself wish you every happiness in your new home and hope to see you again sometime in the future.
5/5
GoogleWe received excellent advice from Jason before putting the property on the market. Once listed, Jason and Julie gave us superb service - optimistic and enthusiastic, despite several set-backs along the way due to buyers changing their minds - and responsive to any suggestions made by us. They kept us informed throughout the whole process and never failed to get back to us when they said they would. I would certainly use Fine & Country Ribble & Hodder Valley again, and would not hesitate to recommend them.
Thank you so much for taking the time to leave such a fantastic review. Our customers are extremely important to us and it is paramount that we offer a service of the highest standard, and one that we’d expect ourselves. Both Jason and myself thank you for choosing Fine & Country to sell your property and we hope our paths will cross again sometime in the not too distant future.
5/5
GoogleBought a large house listed by this agent. Julie was helpful throughout the process, keeping the process moving and helping with any queries. Would definitely sell with them if ever needed.
Thank you for leaving such a super review, Craig. I know you’ve been extremely busy with the move and we can’t thank you enough for taking the time to show your appreciation. May we wish you many years of happiness in your amazing new home! Kind Regards
5/5
GoogleThe service and pro activity my wife and I have received from Elizabeth Teasdale and Nicola Loraine has been superb. I’ve mainly dealt with Liz when exchanging emails or talking on the phone, who always gets back to me very efficiently. …
5/5
GoogleGreat support from Claire through the buying and selling process. Great communication throughout, with everything explained clearly. The inevitable bumps along the road were smoothed out, but more importantly, explained and dealt with promptly. Would highly recommend! Thank you!
Hi William, thank you for taking the time to leave such a lovely review. We believe communication and customer care are key, so it's great to hear Claire has had such a positive impact on your property journey. If we can be of assistance again in the future, please do not hesitate to contact us.
5/5
GoogleHad a brilliant experience purchasing through Fine & Country. Julie and Jason were particularly helpful and were only ever a quick phone call or email away. They kept me updated at every stage and went above and beyond to assist in any way they could.
5/5
GoogleI had the pleasure of dealing with Nicola and Liz at F&C Rugby. They were superb, very professional and friendly, made the whole process much less of a pain than it has been working with other estate agents in the past. Would definitely use them again.
Hi Stephen, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
5/5
FacebookWe found Sam very helpful and professional, we thought all of the marketing materials they prepared were done to a very high standard and much better than anything else we had seen produced other agents. We were kept informed via feedback of each viewing which was very helpful as this helped us gauge how the house was being perceived by prospective buyers. We would not hesitate in recommending Fine & Country they are a highly professional team of people who go the ‘extra mile.’
Many thanks for your lovely review Malvenia, we hope that you have settled into your new home, best wishes from Claire & Sam
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fine & Country's Rugby office has 239 reviews across two platforms: 215 on Google, 24 on Facebook.
Fine & Country Rugby is rated 4.8 out of 5 across all 239 reviews, and 4.9 out of 5 on Google from 215 reviews.
Fine & Country Rugby, 5 Regent Street, Rugby, CV21 2PE.
