Trusted Agent profile Β· Rugby

Verified

Fine & Country Rugby reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

239 reviews across 2 platforms

5 Regent Street, Rugby, CV21 2PE

Fine & Country's office in Rugby, at 5 Regent Street, is rated 4.8 out of 5 across 239 reviews on two platforms, including 215 Google reviews rated 4.9.

Google logo

4.9 / 5

215

Reviews on Google

This office

Facebook logo

4.7 / 5

24

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rugby office, from every platform, shown as written. First names only.

5/5

Google

I could not recommend Nicola from Fine & Country more. From the moment we met her at our first viewing, she was the most helpful, considerate and efficient support for our house purchase and she has made the whole process so smooth and enjoyable. Nothing was too much trouble for her and I am so grateful to her for helping us through our purchase with absolutely minimal issues and fuss. Thank you so much Nicola.

Kate Β· 6 July 2026

Agent replied Β· 19 June 2026

Thank you so much for taking the time to leave such a lovely review. It was genuinely a pleasure to help you with your purchase, and I'm so pleased to hear that you found the process smooth and enjoyable. Moving home can be a stressful experience at times, so it's wonderful to know that I was able to make things a little easier along the way. Thank you again for your kind words and for putting your trust in me throughout the process. I wish you every happiness in your new home and hope you make many wonderful memories there. Best wishes, Nicola

5/5

Google

We cannot recommend Claire and Sam highly enough. The progression of both our sale and purchase was far from straightforward, but they made a complex situation feel completely effortless. ​What truly sets them apart is their deeply personal approach; having dedicated people who were contactable at all times made a world of difference. Unlike the experience you often get with other agents, they were on hand to support and help us throughout the entire journey. ​Claire went above and beyond to push the exchange through, taking on every burden and liaising with all the right people at exactly the right time, taking all the stress and hassle off our shoulders, and we honestly don't think we could have got this over the line without her. We wouldn’t dream of going anywhere else in the future!

Janine Β· 6 March 2026

Agent replied Β· 14 April 2026

Thank you so much for your thoughtful review, it means a great deal to both of us. It was a pleasure to support you through the sale and purchase, and we’re so pleased that we were able to help guide things through what was certainly a more complex journey than most. Situations like that are exactly where we feel our role is most important, so we’re delighted that our support helped make the process feel more manageable for you. Your trust throughout the process meant a lot, and we’re so glad we were able to get everything over the line together. Sam and Claire

5/5

Google

We sold our house through Fine & Country. Liz Teasdale and Nicola Lorraine held our hands every step of the way. They promptly answered any queries we had, were reassuring when the process was at its most pedantic and calmed us down when we were stressed. From the superb photos taken at the start, all the way through the whole process Nicola and Liz were professional and attentive and we cannot recommend them highly enough. They might be slightly more expensive than other Estate Agents but they were worth every penny. So glad we used Liz and Nicola.

Catherine Β· 6 March 2026

Agent replied Β· 14 April 2026

Thank you so much for your kind words. It was an absolute pleasure working with you and we’re really pleased to hear that you felt supported during the process. Selling a property can sometimes feel a little overwhelming, so we’re glad we were able to provide reassurance and keep everything moving smoothly. We really appreciate the trust you placed in us from the initial marketing through to completion and your feedback means a great deal to both of us. Liz and Nicola

5/5

Google

Genuine 5 star performance from Liz and Nicola at Fine and Country. The sales process was carefully and thoroughly explained. Our brocure and accompanying video were excellent. We received many viewings and offers leading to a successful sale. Communications were excellent throughout. We would not hesitate to recommend Liz and Nicola.

David Β· 8 July 2026

Agent replied Β· 16 July 2026

Thank you so much for your wonderful review and for taking the time to share your experience. It was an absolute pleasure helping you with the sale of your home. We're delighted that you were pleased with the marketing, from the brochure and video through to the level of interest they generated, and that our communication and guidance throughout the process gave you confidence every step of the way. Thank you for placing your trust in us. Your recommendation means a great deal, and we wish you every happiness and success in your next chapter. Liz and Nicola

5/5

Google

I would absolutely recommend Emma Baldwin at Fine and Country, Clitheroe. Emma handled and managed our property purchase with courtesy and honesty and great advocacy. Emma was always approachable, communicated well, has exceptional knowledge of her portfolio and listened. Emma took time to understand your needs and went out of her way to ensure you are completely satisfied with every aspect of your purchase and sale, timely, efficiently and effectively. Emma liaised both the seller and buyer with great tact and diplomacy. She is an excellent negotiator and a pleasure to work with. Whether selling or buying you can trust Emma. πŸ‘ Thank you Emma for doing a great job for us. We're loving our new home.

David Β· 2 July 2026

5/5

Google

In an extremely tough housing market Claire and Sam did a fantastic job selling our house in a very short time scale after another estate agent failed to do so in 6 months. They provided sound commercial advice and were very proactive in contacting potential buyers that enabled our sale. Following an agreed sale we experienced complex conveyancing issues and Claire went above and beyond to support this process, ensuring our buyers remained engaged. Honestly so impressed with their service we received, we wished we had gone with Claire and Sam from F&C in the first instance! Thanks so much for all your help, professional advice and tenacity in moving us forward, Catherine and Tony

Catherine Β· 6 October 2025

Agent replied Β· 9 December 2024

Hi Catherine, Thank you for taking the time to leave such a lovely review and providing a glowing recommendation! It's great to see that Claire & Sam's proactive approach has stood out and lead to the successful sale of your home. Your feedback and review is much appreciated and if we can be of assistance again in the future, please do not hesitate to reach out. Best wishes for the future.

5/5

Google

Working with Claire and Sam at Fine & Country has been a real pleasure. Sam gave direct and open guidance on our property and his valuation and expectations on time to gain an offer was totally accurate. We secured an offer in 5 weeks and felt supported throughout the sale process ensuring a successful sale. Marketing is expensive but good quality but ultimately the outcome is what counts. Good value for the services provided and very supportive and pleasant to work with. Always a stressful time when selling but Sam and Claire made it as painful as free as possible. I would recommend and work with them again.

Jim Β· 6 October 2025

Agent replied Β· 21 May 2025

Hi Jim, It's been a pleasure working with you! Thank you so much for your wonderful review. We truly appreciate your recommendation and if we can be of assistance in the future, please do not hesitate to reach out. Wishing you all the best!

5/5

Google

We bought our house through fine and country with Claire , it was a very rocky road and nearly lost the house at the very end but Claire was so so good in all communications and getting us all over the line , if we ever had to sell or buy in the future we wouldn’t hesitate to use Claire.

Quinn Β· 14 March 2026

Agent replied Β· 14 April 2026

Thank you so much for your lovely review. It certainly was a journey, and I know there were some challenging moments along the way. I’m so pleased we were able to navigate everything together and get you safely over the line. Buying a home can be an emotional process, and it was a privilege to support you through it. Wishing you many happy years in your new home, and please don’t hesitate to reach out if I can ever help in the future. Claire

5/5

Google

Liz and Nicola from F&C Rugby provided a first class service throughout the process of selling my late father's house. They were very supportive and always happy to attend the premises, not just for viewings but when I needed to give other trades access (as I live 300 miles away) and in my opinion went above and beyond at every step. F&C were not the cheapest quote we had, but were worth every penny: their marketing was superb and quickly generated a lot of interest in the house (far more than we expected) which led to a good offer. They continued to be in close communication throughout the legal process, gave good advice, and diplomatically negotiated a couple of bumps in the process to ensure everything continued on track. Nothing was too much trouble - even helping to lift a stain out of the carpet which was discovered when the last of the furniture was moved out! I can't thank them enough for helping make an emotionally and logistically difficult process as smooth as possible.

Eleanor Β· 6 June 2026

Agent replied Β· 22 May 2026

Thank you so much for your kind words. It was a privilege to support you through the sale of your father’s home, and we’re so pleased we could help make what can be an emotional and complex process feel smoother, especially with you being so far away. We’re delighted the marketing generated such strong interest and that we were able to achieve a great result for you. It was a real team effort, and we’re glad we could guide things through the bumps along the way. And of course, we’re always happy to go the extra mile, even if that includes a bit of carpet cleaning! Wishing you all the very best for the future, and thank you again for placing your trust in us. Liz & Nicola

5/5

Google

Claire and Sam are a fantastic team and did a brilliant job selling our house. We needed to sell quickly in order to secure the house we wanted and bw able to place a formal offer. They worked at speed, when I requested a valuation they respond immediately and launched our sale within a couple of weeks. Their service was first rate and included a pre launch video, a promotional video and an open day. We were able to secure our asking price, so our purchase could proceed. Their communication to us kept us fully informed throughout the process and all queries were dealt with in a timely manner. On a personal level we found Claire and Sam lovely professional people to deal with and they were always focused on delivery of great customer service. We highly recommend them.

Graham Β· 6 May 2026

Agent replied Β· 7 May 2026

Thank you so much for your lovely review. We’re so pleased we could help you move quickly and secure your onward purchase, and it was an absolute pleasure working with you throughout. We’re delighted that you felt supported and well-informed every step of the way, that’s always our aim. Wishing you all the very best in your new home, and thank you again for trusting us with your sale. Sam & Claire

5/5

Google

We had an amazing experience selling our home via Fine & Country with Liz and Nicola. It was a smooth process, Liz and Nicola were faultless and went over and above to keep us informed. We cannot recommend them enough for house sales and customer focus, thank you ladies!

Helen Β· 6 August 2026

5/5

Google

We have just purchased a property through Fine and Country Ribble Valley and I have to say it was not the easiest deal but.... In truth all of the team at Fine and Country were nothing short of exceptional. Both Amber and Emma, Ed and Myles were patient attentive and all round great people to deal with. As the buyer F&C RV were firm but fair and represented their clients well and as an assistance to the buyer, they were there every step of the way, smoothing the path between buyer and seller. An all-round professional outfit. As a buyer and seller I couldn't recommend them highly enough.

Richard Β· 4 December 2025

5/5

Google

Claire has been fantastic throughout our sale and purchase. I always thought estate agents were just there to help sell your house but as things progressed with our sale and purchase, we realised what an important role they also play in keeping the chain together and progressing things with all the solicitors. She was instrumental in ensuring things kept moving and was in constant communication during critical stages, helping us get to point of exchange. Claire was fab, very professional, approachable and caring. Would highly recommend.

Elizabeth Β· 6 October 2024

Agent replied Β· 24 August 2024

Hi Elizabeth, thank you for taking the time to leave such a glowing review! It's great to hear how Claire's dedication has shone through from start to finish, and the difference she made to your property journey. We wish you well, and if we can be of assistance again in the future, please do not hesitate to reach out.

5/5

Google

It is an absolute pleasure to provide a review for Sam and Claire Funnell who have been absolutely incredible in facilitating the purchase of our dream home. They have been knowledgeable, professional, trustworthy and incredibly responsive every step of the way. They have made the whole process absolutely seamless. We cannot thank them enough for everything they have done to make it happen . I strongly recommend their services to future customers both vendors and purchasers. Thank you so much to both Sam and Claire.

Ashok Β· 6 September 2026

5/5

Google

I cannot recommend Liz and Nicola enough. We went to look at a house that was not quite right for us, but Liz and Nicola, after spending some time with us, showing us around and gauging what we liked and what we didn't, recommended we look at another house they had on their books. With their efficient scheduling and prompt action, Liz and Nicola arranged a viewing for us immediately. The house was a perfect match, leading us to make an offer on the spot and move in just 12 weeks later. From a buyer's point of view, they could not have been more helpful - allowing us access to the house to measure up and get the feel of the place for furniture, etc. - equally and perhaps more importantly, they had a fantastic relationship with the seller so when we asked a question the communication was quick and accurate. I cannot recommend them highly enough.

Mick Β· 11 May 2024

Agent replied Β· 11 May 2026

Thank you for taking the time to leave such a great review! We're truly moved by your kind words and delighted to hear that Liz & Nicola have made your experience such a positive one. We greatly appreciate your recommendation, and should you have any property needs in the future we would love to assist you again.

5/5

Google

I cannot fault Claire and I wanted to ensure I left her a review after using her time on many occassions to show me a home I was interested in. I did not buy the house, but Claire was so professional, patience, and gave me many great ideas too. Thanks again Claire and hopefully I can meet you again one day when I buy my next home :)

Leanne Β· 17 November 2025

5/5

Google

The team at Fine & Country is superb. From the moment I made initial contact, I knew I had made the right decision. Their level of professionalism is unrivalled, and the concierge experience from start to finish is truly exceptional. I was so impressed with their marketing, and our property sold within 48 hours with multiple offers! Emma has been an absolute pleasure to work with, and I couldn't recommend her more highly. Led by Ed's wealth of experience and complemented by an excellent team, including Amber and Miles, the entire process was seamless. It was the perfect experience for us, and I wholeheartedly recommend the Fine & Country Ribble Valley team. Many thanks again for all your support during the sale of our property. Mark

Mark Β· 4 July 2025

5/5

Google

I cannot recommend Claire and Sam from Fine & Country highly enough! Their work is exceptional - they bring a perfect balance of professionalism, expertise, and genuine care to the table. They made everything stress-free and efficient thanks to their guidance and dedication. If you're looking for estate agents who will go above and beyond, look no further. It was a fantastic experience from start to finish.

Ty Β· 6 October 2024

Agent replied Β· 24 August 2024

Dear Ty, Thank you for taking the time to leave such a great review! We're truly honoured by your kind words and thrilled to hear that Claire and Sam have made what can be a stressful time, into such a positive experience. We appreciate your recommendation, and look forward to assisting you with any property needs, in the future.

5/5

Google

Fine & Country provided an excellent service from start to finish. Their marketing was creative and effective, especially through social media, and the whole process felt premium and professional. Viewings were handled seamlessly, communication was always clear and proactive and we felt supported every step of the way. We would highly recommend Fine & Country to anyone looking for a high-quality, professional service when selling their home.

Michelle Β· 4 October 2025

5/5

Google

Claire and Sam were amazing through our sale process, professional, knowledgeable and genuinely a pleasure to deal with.

PE Β· 14 February 2026

Agent replied Β· 14 April 2026

Thank you for taking the time to leave such a lovely review. We really appreciate your trust and are so pleased we could guide you through the sale. It was a genuine pleasure working with you. Sam and Claire

5/5

Google

Liz and Nicola recently sold our house!!! What an experience from start to finish.....from the initial meeting through to the final sales closure of our property I don't think you could find a more diligent, professional and caring service Liz and Nicola provided sound advice time after time and clearly understood our requirements from the beginning Not only did they sell our house in a record time of 8 weeks from advertisement to completion they also exceeded our expectations in the calibre of buyers they bought to the table and the price we managed to achieve Having sold houses previously I would simply say that their knowledge , service and expertise in what they do is second to none They are a great team and I would whole heartedly recommend them to anyone selling their property

Andrew Β· 6 October 2025

Agent replied Β· 10 November 2024

Thank you so much for sharing this wonderful feedback! We're thrilled to hear that your experience with Liz and Nicola was so positive. From the initial meeting to the final sale, it’s fantastic to know that they provided the diligent, professional, and caring service you were looking for. Selling your home in a record 8 weeks, while exceeding expectations in both the quality of buyers and final price, is a true testament to their expertise and dedication. We agree that their knowledge and teamwork make them exceptional, and your wholehearted recommendation means a lot to us. Thank you for trusting them with your sale!

5/5

Google

We had a great experience selling our home with Liz and Nicola. They were professional, friendly, and kept us informed throughout the whole process. They handled everything smoothly and made what can be a stressful process feel easy. We’re very happy with the outcome and would absolutely recommend them to others.

Chavaillaz Β· 6 May 2026

Agent replied Β· 7 May 2026

Thank you so much for your kind words, it really means a lot to us. It was an absolute pleasure working with you and we are so pleased we could help make the process feel as smooth and stress free as possible. We are delighted you are happy with the outcome. Wishing you all the very best for your next chapter and thank you again for your recommendation. Liz and Nicola

5/5

Google

Thanks to Graham Lee and his top class team, nothing was too much trouble. Even after we had completed, sold and moved we had follow up calls to see all was ok and did we need any help. Class act. They really made the agents we bought our new house through look shambolic and amateurish.

Graeme Β· 6 October 2024

Agent replied Β· 24 August 2024

Hi Graeme, thank you for taking a moment to share your comments with us! We're thrilled to hear how positive your experience was. We'll be sure to share your comments with Graham Lee. Thank you again for your review!

5/5

Google

Claire Heritage is without doubt the best agent we have ever used. We have moved many times and have suffered with sub-par agents, however our dream move was handled with professionalism, that goes above and beyond what we have experienced before. We have recommended her to our family and we would recommend her to anyone. Thanks Claire.

Neil Β· 6 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fine & Country's Google reviewsLeave Fine & Country a review

Questions about Fine & Country Rugby

How many reviews does Fine & Country Rugby have?

Fine & Country's Rugby office has 239 reviews across two platforms: 215 on Google, 24 on Facebook.

What is Fine & Country Rugby's rating?

Fine & Country Rugby is rated 4.8 out of 5 across all 239 reviews, and 4.9 out of 5 on Google from 215 reviews.

Where is Fine & Country's Rugby office?

Fine & Country Rugby, 5 Regent Street, Rugby, CV21 2PE.

The Trusted Agent

Is this your office? Claim your page.