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Fine & Country Rugby reviews

4.8

★★★★★ Excellent

239 reviews across 2 platforms

5 Regent Street, Rugby, CV21 2PE

Fine & Country's office in Rugby, at 5 Regent Street, is rated 4.8 out of 5 across 239 reviews on two platforms, including 215 Google reviews rated 4.9.

Google logo

4.9 / 5

215

Reviews on Google

This office

Facebook logo

4.7 / 5

24

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rugby office, from every platform, shown as written. First names only.

5/5

Google

Claire was absolutely amazing throughout the process of selling our property. On top of that she was always available to chat and provide her thoughts. She supported so much on both the sale and purchase. Hands down the best estate agent we've ever used and will being using her services in the future!

Scott · 6 October 2024

Agent replied · 24 August 2024

Hi Scott, Thank you for taking the time to leave such a great review for Claire, we couldn't ask for better! We believe customer service is key so it's amazing to hear how supportive Claire has been throughout your home move. We would be delighted to work with you again in the future so please do not hesitate to reach out when needed!

5/5

Google

Amazing service from Claire and Sam at Fine & Country (Rugby). They spent time guiding us through the process. They went above and beyond, to always be on hand to answer queries, take on viewings and give us advice. Nothing was ever too much trouble. Highly recommend to anyone looking to sell their property, as they are both brilliant at what they do - so very knowledgeable, friendly and extremely professional.

Suzanne · 6 October 2025

Agent replied · 14 April 2026

Hi Suzi, Thank you so much for taking the time to leave such a wonderful review! It's great to hear what a difference Claire & Sam have made to your property sale. We know it can be a daunting task, and choosing the right agent to guide you through the process is invaluable. It's been a pleasure working with you, and if you require any assistance in the future, please do not hesitate to reach out.

1/5

Google

Very unprofessional agency especially one of the partners name of Sam Funnell. I had to chase this man as he never returned my email. I missed the opportunity for an viewing as he failed on his side. He never informed me that the property was sold. Even the office. I will never do any type of property business with this agency. Very unethical. Very lazy. Per Sam’s message below I replied to you after the email stating we can view the property another day and Sam never replied. Per the email from you: Hi Angela Sadly our sellers aren’t available for viewings on Wednesday, let me know whether you are available on other days? Kind regards Sam Sent from Outlook for iOS I replied back to you stating any other day is fine with us. I still have this email in my inbox. I had to chase Sam today as the agency was closed per Christmas holidays. Per the email above you never stated you are taking off any time for that week. That is a lie. You should have been professional enough to reply. You were not! You are not professional enough to answer my phone calls but you do reply to this review. I left a message for you today and nothing. This is lazy and very unprofessional. I will never do business with you or agency. Just scammers!

Angela · 6 January 2023

Agent replied · 5 July 2023

Hi Angela thanks for taking the time to leave a review. As you know you cancelled your original viewing before Christmas and you wanted to view on another day that our sellers couldn’t accommodate. On this occasion our clients accepted a fantastic offer and their instructions were honoured in taking the house off the market. On the basis that I left you a message to confirm that, on a day that I was spending time with my family during the Christmas break, then I assumed that was acceptable. I apologise if you feel that was ‘lazy’ but I can assure you that our clients are delighted at the current outcome, should that change then we will be in touch, very best wishes, Sam Funnell, Branch Partner

5/5

Google

Fine and Country have been a joy to deal with, they’ve always done their best to facilitate visits to the property from ourselves as well as contractors. Claire was extremely responsive, knowledgeable and willing to help with any queries. I couldn’t recommend them more!

Jonathan · 21 January 2025

Agent replied · 9 January 2025

Hi Jonathan, Thank you so much for taking the time to leave this lovely review! We are delighted to hear you've received a 5-star service and that Claire has been there for you, sharing her knowledge and expertise. If we can be of further assistance in the future, please do not hesitate to contact us.

5/5

Google

We cannot recommend Liz & Nicola at Fine & Country enough. We have not moved for 55 years and they were professional, supportive and knowledgeable and very proactive throughout the whole process which was a huge support to us. Nothing was too much trouble and they went the extra mile. We will have no hesitation in recommending them.

Ann · 22 May 2024

Agent replied · 28 August 2023

Hi Ann, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5/5

Google

From the very first phone call I made whoever I spoke to was always happy to help and greeted in a friendly manner but Julie Jackson was my absolute 💯 ROCK. She supported me throughout what had to have been the most stressful time in my life. She was absolutely amazing nothing was too much for her always prompt and persistent in getting the best for you. I can't thank her enough for helping me through what has to be the longest purchase ever 😩 she deserves a medal for her patience and persistence. She really is FAB 😊 Fine & Country have been a pleasure and I would strongly recommend them.

Farida · 4 July 2022

Agent replied · 4 July 2026

Hi Farida, thank you for leaving us such a lovely review. It's great to hear you had such a wonderful experience with our Fine & Country team, and in particular Julie.

5/5

Google

What an absolutely pleasure working with Fine & Country. From the moment we first spoke to them, we received 1st class service throughout. Julie was our angel throughout this process. Having moved across the world to be closer to family, Julie was efficient, professional and empathetic to all of our needs and wants. Communication was great. We were kept up to date throughout the buying process and was always willing to go the extra mile to get things done. Thank you all so much for making our house purchase a smooth process.

Rozina · 4 July 2022

Agent replied · 4 July 2026

Ahh, Rozina and Hasan, it was an absolute pleasure helping you on your journey. I know you had a few obstacles to overcome, but you took it all in your stride, being proactive in helping move things forward the minute they arose. Thank you so much for your incredibly positive and uplifting comments. It’s great to be appreciated and thanked for the work we do and I just wish both yourselves and family a wonderful and happy future in your new home. Thanks again Julie

5/5

Google

Julie at Fine & Country was absolutely amazing. She provided an excellent standard of service to us as purchasers of our new home. She was always on hand to provide answers if she could and would contact the vendor to help with other queries that we may have had. She promptly replied to all our emails and returned our phone calls very quickly. We can’t speak highly enough of Julie and the team, and would 100% recommend for buying or selling a property.

Jan · 4 July 2022

Agent replied · 4 July 2026

Hello Jan and John. What a wonderful review!! Thank you for taking the time out of your busy schedule to leave such kind words of praise. It was a pleasure helping you on your journey and I’m so glad Fine and Country made it happen for you. We wish you all the very best for a wonderful and happy future in your new home.

5/5

Google

First class service!! When purchasing my new home through Fine & Country I found myself in a long and complicated chain. Both Julie and James were exceptional, proactively chasing for updates across all parties, keeping everyone updated and smoothing out the entire process from start to finish. They really did run the show, demonstrating the true value of an estate agent by driving everyone through to completion. They are worth their weight in gold and I don’t know what would have happened without them! I can’t recommend highly enough 🤩

Craig · 4 July 2022

Agent replied · 4 July 2026

Glad to hear you found the service first class Craig

5/5

Google

Well what Can I say? An absolute pleasure working with all the team at Fine and Country, Jason, Rachel and James but particularly Julie who has been our main contact, her dedication and committment is a credit to the whole team. It was a pleasure to meet Jason at the very start of our journey with Fine & Country, Jason has a wealth of experience and talked us through a variety of services that they offer. Fine and Country keep you constantly in the loop, they get back to you right away and nothing has appeared to be too much trouble. We are a small developer and using Fine and Country has been a very positive experience for us, we will continue to use them and would highly recommend their services.

Pamela · 4 July 2022

Agent replied · 4 July 2026

Really great to read your comments about Jason and our Fine & Country team. Thanks for your review

5/5

Google

From meeting Jason to completing the sale on our house Fine and Country have been true to their word. Jason explained everything they offer and they delivered with exceptional service. The brochure and drone footage were amazing. The icing on the cake was the double page feature in Lancashire Life. In fact the house sold on the first viewing. Julie was a dream to deal with. Always available and kept us informed throughout the whole process. She liased with all parties and knew exactly how the sale was progressing. We would not hesitate to recommend Fine and country to buy or sell a house. Thank you

Amy · 4 July 2022

Agent replied · 4 July 2026

Great to read your comments on Jason and Julie

5/5

Google

Claire handled the sale of our house and I have to say she changed my opinion of estate agents. The sale had its challenges through the chain but Claire kept on top of everything and I do feel that she kept the sale progressing throughout the chain. Great estate agent would highly recommend.

Debbie · 22 May 2024

Agent replied · 28 August 2023

Hi Debbie, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5/5

Google

From start to finish Graham was so helpful and friendly, he made the process of completing on our forever home much easier. All staff have been super helpful and efficient, so much so that I used them for the sale of another property in Nottingham and have recommended them to all our friends.

Ali · 22 May 2024

Agent replied · 28 August 2023

Hi Ali, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5/5

Google

I have had extremely good service from all the team at Fine and Country in Clitheroe.. Julie was my first point of contact, and throughout the whole process, from the beginning right through to the sale of our home, she was just wonderful, friendly and helpful, making what can be a stressful time bearable. Emma is also a brilliant addition to the team, both professional and friendly. Jason, head of sales, is open and honest and remains pro active during the process of helping you to get your end result, that being the successful sale of your house. Cannot recommend them enough.

Jane · 4 July 2024

5/5

Google

We have recently completed on the purchase of our new home in Goosnargh, nr. Longridge. The purchase was overseen by Julie Jackson of F&C RV. Julie was personable, professional and a delight to deal with from our first viewing, through to completion and thereafter. Julie's regular communications and contact, kept us informed and updated throughout our whole experience. It was a genuine pleasure to have been looked after so expertly by Julie and we are both absolutely delighted with our new home. The completion basket was very nice touch also. Thanks Julie, thanks Fine & Country RV.

Gary · 4 July 2024

5/5

Google

We have recently purchased our forever family home in the Yorkshire dales facilitated by Fine & Country Whalley branch. As anyone who has moved house with a young family will know, it's a stressful time, however Julie at F&C made every effort to remove stress where possible. Julie was responsive to queries and went above and beyond by linking in with the rest of the chains estate agents AND Solicitors to ensure things maintained momentum. I would thoroughly recommend this estate agents as a very professional outfit, with that feel of genuine authenticity that is so important in such a big experience in life. Thanks to Julie and all the team.

Philip · 4 July 2021

Agent replied · 4 July 2026

Wow, what can I say to a review like that - thank you simply isn’t enough! All I can say is, it’s been an absolute pleasure helping you on your journey. There were some very stressful times, but despite that you were always courteous and understanding of the situation, which makes my job a whole lot easier. It’s wonderful for customers to show appreciation and I think this one tops the list! Take care, enjoy your fabulous new home, and thank you so much for leaving such an amazing review.

5/5

Google

I cannot recommend Liz and Nicola enough. We went to look at a house that was not quite right for us, but Liz and Nicola, …

Michael · 14 April 2025

Agent replied · 24 August 2024

Thank you for taking the time to leave such a great review! We're truly moved by your kind words and delighted to hear that Liz & Nicola have made your experience such a positive one. We greatly appreciate your recommendation, and should you have any property needs in the future we would love to assist you again.

5/5

Google

Liz and Nicola are a pleasure to deal with. They are professional, friendly, trustworthy and highly knowledgeable in their field. They go out of their way to make the sale go through smoothly. I would highly recommend Liz and Nicola if you are selling your home.

Paulin · 22 May 2024

Agent replied · 28 August 2023

Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5/5

Facebook

We found Sam Funnell to be extremely professional. When you are moving home as we don’t do very often, you meet a lot of people and come across a lot of unfamiliar processes. Estate agents, surveyors, solicitors etc, it can all be very confusing. The communications and messages you receive from these people can often be confusing and sometimes even contradictory. We always found Sam Funnell to be a great source of in information, after a conversation with Sam we always knew exactly where we stood what we needed to do, who we needed to talk to, what other people should be doing. We highly recommend Fine and Country and particularly Sam Funnell.

Jim · 9 November 2020

Agent replied · 26 October 2023

Many thanks for your review Jim, it was a pleasure dealing with your purchase and may I wish you and Maggie many happy years in your new home, best wishes, Sam

5/5

Google

We had an Excellent service from the Fine and Country team at Whalley. First class marketing materials and widespread promotion, leading to plenty of interest and several offers which ultimately resulted in a sale at the asking price. Communications were regular, overall we were delighted with the service and process. We would highly recommend and would be our first choice in the future. Julie Jackson and the team are excellent.

Dewhura · 4 July 2022

Agent replied · 4 July 2026

Thank you!

5/5

Google

We have been so incredibly impressed by Claire. Against challenging timelines (which we didn’t make easy) she supported us unwaveringly through our house purchase and was there at every step of the process. Thank you so much Claire! And we would recommend Fine & Country to anyone.

Olivia · 14 April 2024

Agent replied · 24 August 2024

Thank you Olivia, for your fantastic review! Your recommendation means the world to us and it's great to hear how Claire has supported you throughout your property purchase. If you require any assistance in the future, please do not hesitate to reach out.

5/5

Google

My experience with Fine and Country Ribble Valley was as a buyer. From the outset, Jason and Julie were extremely friendly and knowledgeable in describing the pros and cons of owning a property of the type my wife and I wished to buy. Nothing was too much trouble, and with the cooperation of the vendor we were granted accompanied viewings at short notice, including one at weekend. All information we requested was provided within a very short timescale and in a very honest manner. Trust and confidence built up quickly, and I believe ultimately the purchase price was right for both the vendors and us as the buyers. Even beyond completion both Jason and Julie have been in touch with me, offering assistance with some details I required. Moving house is a very stressful business but Fine and Country Ribble Valley had their fingers on the pulse, kept information flowing, and took away some of that stress! I would be more than happy to recommend them whether you are buying or selling a property 👍

John · 4 July 2020

Agent replied · 4 July 2026

Dear John, Thank you for your kind words, we are so pleased we got there in the end. We pride ourselves in trying to provide the best possible experience for buyer and seller! We wish you all the best in your new home! Kind Regards Jason

5/5

Google

I was the Purchaser during my interaction with F&C in Whalley and I can only say positive things about them. Having been an Estate Agent once during the last housing boom, I fully understand the pressures of carefully handling the balance of any relationship between a Vendor and Buyer. Jason and Julie were exceptional throughout, and demonstrated absolute professionalism personified. I wouldn’t hesitate in working with them again.

James · 4 July 2022

Agent replied · 4 July 2026

Thank you for taking the time to leave such a wonderful review, we can’t thank you enough. It’s been a pleasure helping you on your journey and we wish you a wonderful and happy future in your new home.

5/5

Google

Very professional & knowledgeable agents, who went out of their way to facilitate viewings and also engaged in endless communications to other agents and solicitors to move the matter forward. We can’t thank you enough for your hard work.

Sophie · 14 February 2026

Agent replied · 14 April 2026

Thank you very much for your kind words. We’re so pleased you were happy with the service and support you received. It was a real pleasure working with you and we really appreciate you leaving a review. Sam and Claire

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Fine & Country Rugby

How many reviews does Fine & Country Rugby have?

Fine & Country's Rugby office has 239 reviews across two platforms: 215 on Google, 24 on Facebook.

What is Fine & Country Rugby's rating?

Fine & Country Rugby is rated 4.8 out of 5 across all 239 reviews, and 4.9 out of 5 on Google from 215 reviews.

Where is Fine & Country's Rugby office?

Fine & Country Rugby, 5 Regent Street, Rugby, CV21 2PE.

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