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Marshalls Properties reviews

4.3

★★★★★ Great

91 reviews across 2 platforms

Estates House, Fish Hill, Royston SG8 9LD

Marshalls Properties's Royston office at Estates House is rated 4.3 out of 5 across 91 reviews on two platforms, including 86 Google reviews rated 4.2. Checked 9 October 2026.

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4.2 / 5

86

Reviews on Google

This office

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5.0 / 5

5

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Marshalls Properties Royston

Marshalls, with over 146 years of collective experience, are the leading independent agents serving Royston and the surrounding villages. Established in 2006, we pride ourselves on our friendly, enthusiastic and professional approach and our impressive track record in consistently selling and letting a huge variety of properties. After over 30 years working in the industry, our founder Andy Marshall started Marshalls because he believed, quite simply, that he could deliver a better service than the competition. This commitment to excellent customer service now forms the cornerstone of the company. “Our ethos is to exceed your expectations” As qualified estate & letting agents through the National Association of Estate Agents and the Association of Residential Letting Agents, you can have confidence that you are placing your property in the hands of professionals with integrity, honesty and unrivalled local knowledge. We are proud and honoured to have be chosen as members of The Guild of Professional Estate Agents and with their support behind us, we know that we are offering a truly professional service to our clients, with the benefit and backing of a network of over 700 fellow agents nationwide including exposure in the Park Lane, London office. Together with our commitment and intense website and newspaper marketing, we know we are giving our clients’ properties the maximum exposure they deserve and therefore the best chance of getting the best price possible. For the past 8 years, Marshalls have also been selected as the best independent estate agents in Royston by Movewithus, who have over 1000 nationwide networked associated offices. We concentrate on providing a very personal service, combined with having a real local base, local expertise and community involvement. As a result, we have many very positive testimonials, and receive most of our work through recommendations from past happy customers. Our culture is focused on responsive customer service. This is a priority for all staff, in addition to always being open and honest about a customer’s prospects. So if you are looking to sell or let a property, buy, or rent a home, then do get in touch with Royston’s leading agent with the largest team of personnel.

Reviews

Every review we hold for the Royston office, from every platform, shown as written. First names only.

5/5

Google

This is the second time dealing with Marshalls in Royston and both times they have been absolutely excellent. They demonstrated a high level of service throughout the entire process and clearly know the local market very well indeed. Viewings were well organised and communication was excellent at all stages of the transaction. They offered great advice throughout and in particular demonstrated a keen eye for detail that made a real difference to our thinking and decision making.

Andrew · 31 March 2023

Agent replied

Thanks Andrew - your kind words are much appreciated

5/5

Google

I would highly recommend Marshalls. We have sold our house with them, and from first meeting it was obvious that Sarah was knowledgeable about the local housing market, professional, confident and level headed. This is exactly what you need when undertaking something as impactful as moving house. Communication has been excellent throughout so that we always knew what was happening with our buyers - nothing has been too much trouble. Thank you Sarah at Marshalls :-)PositiveResponsiveness, Quality, Professionalism, Value

Penny · 25 August 2022

Agent replied

Thank you, from Sarah and everyone at Marshalls. We hope you'll be very happy in your new home.

5/5

Google

We have just completed our house sale with Marshalls. Sarah dealt with it all. She was really professional, helpful and caring all the way through. We had a very long drawn out sale which fell through a couple of times, but Sarah was always on the end of the phone with encouraging words and lots of prospective buyers wanting to view. I would definitely use Marshall’s again and can highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Joanna · 25 August 2022

Agent replied

Thank you Joanna, Sarah and the team will be delighted.

5/5

Google

We purchased a house via Marshalls and the service and professionalism we received was fantastic. Throughout the process Sarah helped us navigate a couple of obstacles and we benefited not just from the professional knowledge of Marshalls but also from the personal touch shown. We are also aware that Sarah went above and beyond helping the vendor through the legal process which helped us in turn. We would not hesitate to recommend Marshalls either for buying or selling

Nigel · 31 March 2022

Agent replied

Thank you, Nigel. It was our pleasure, we hope you'll be very happy in your new home.

5/5

Google

Sarah, Victoria and the team have been absolutely amazing in my recent purchase. It wasn't a straightforward purchase and they went above and beyond to move things along. As a first time buyer, I had plenty of questions which they were always happy and able to answer quickly and accurately. They have a vast amount of knowledge and expertise which kept me confident in their ability to resolve delays, it was a great relief to be in their capable hands. Thank you!

H · 17 October 2021

Agent replied

It was our pleasure. We know you'll be very happy in your new home.

5/5

Google

A HUGE thank you to Sarah, Andy and the team at Marshall's for both the sale and purchase of our home! The team kept us upto date on every move during the period and made the whole process easy (which during the Covid-19 pandemic made life difficult for everyone). We had our hearts set on a particular property which Sarah and the team made possible for us. We have no hesitation in recommending Marshall's to anyone in the area, sadly however we may never use their services again as they have secured our forever home for us. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Jason · 25 August 2021

Agent replied

Thank you so much Jason. It has been an absolute pleasure and we hope you'll be very happy in your forever home.

5/5

Google

There were five houses in the chain and my house was the middle one. The staff at Marshall's pushed the sale through and were the driving force above my expensive lawyers and my own estate agent. They are hungry to make the chain complete, it's not just about the verbal sale of your own house. Thank you for pushing all the way to completion and as the buyer without a single penny from me.

Mark · 13 April 2022

Agent replied · 19 June 2024

Thanks for the great review!

5/5

Google

Sarah and her team at Marshall’s have gone above and beyond and deserve at least 5*. Sarah is approachable, knowledgeable and always efficient. In our particular instance, as we didn’t have the feedback/calls returned from the other estate agent, she picked up the role and dealt with any questions that arose. We would have no hesitation to recommend Sarah and her Team. Well Done. Caroline & Colin

Caroline · 29 July 2022

Agent replied

Thanks Caroline - happy to have helped

5/5

Google

Sarah was an incredible source of support during my turbulent house purchase, taking on ownership and management of the whole chain and related purchases, to ensure that we got over the line in time for Christmas. Without her diligence and tenacity, we would not have completed in time. I can highly recommend Sarah and Marshalls to have your back when you really need it!

Cath · 13 April 2022

Agent replied

Thank you Cath. Hope you'll be very happy in your new home.

5/5

Google

We had a great experience buying our house, with Vicky as our primary contact. Vicky was great from start to finish, being very responsive to our questions or concerns, working to ensure the whole chain was moving quickly, and being very helpful in our overall understanding of buying (since we were first time buyers). Really highly recommended from us!PositiveResponsiveness, Quality, Professionalism

Jake · 20 June 2022

Agent replied · 19 June 2024

Thank you Jake, we hope you'll be very happy in your new home.

5/5

Google

As a professional using Marshalls, I can't sing their praises enough for dealing with the sale of a house placed with them. Sarah Howard went above and beyond the call of duty to help with the sale and I would have no hesitation in recommending the firm to anyone wishing to buy or sell a property in the area. Outstanding!PositiveResponsiveness, Quality, Professionalism, Value

Freddy · 25 August 2021

Agent replied

Thank you Freddy, it was a pleasure!

5/5

Google

The best estate agents in Royston. Sarah and Victoria were especially great in listening to what we had to say and giving prompt feedback. Marshall's are not only extremely professional but also take the time to get to know you on a personal level and respect your wishes. Cannot thank the team enough.PositiveResponsiveness, Quality, Professionalism, Value

Roma · 20 June 2022

Agent replied · 19 June 2024

Thank you, it was a pleasure.

5/5

Google

I have worked on numerous occasions with Sarah Howard and the team at Marshalls who l have found to be extremely knowledgeable of the local area and honest and put their customers first every time. I highly recommend their services to anyone looking to buy sell rent or let a property.PositiveResponsiveness, Quality, Professionalism

Nicci · 20 June 2022

Agent replied · 19 June 2024

Thanks Nicci, always a pleasure to work with you.

5/5

Google

We had a great experience buying our house, with Vicky as our primary contact. Vicky was great from start to finish, being very responsive to our questions or concerns, working to ensure the whole chain was moving quickly, and being very helpful in our overall understanding of buying (since we were first time buyers). Really highly recommended from us!

Jake · 23 July 2021

Agent replied

Thank you Jake, we hope you'll be very happy in your new home.

5/5

Google

We had a very good customer experience with Marshall's. Sarah was always very attentive and can always be called upon to provide and update and chase. We were delighted to get the price we wanted for our home and agreed a deal swiftly.

Rory · 31 March 2023

Agent replied

Thanks Rory, it was our pleasure

5/5

Google

The best estate agents in Royston. Sarah and Victoria were especially great in listening to what we had to say and giving prompt feedback. Marshall's are not only extremely professional but also take the time to get to know you on a personal level and respect your wishes. Cannot thank the team enough.

Roma · 26 August 2021

Agent replied

Thank you, it was a pleasure.

5/5

Google

A fantastic service! Sold and moved during lockdown but they made it totally bearable. Can't thank them enough. Always at the end of an email and downright charming with a chain that was too long...and covid making it all the more fun! Special thanks to Sarah, Vicky and Andy. :)PositiveResponsiveness

Naomi · 20 June 2021

Agent replied · 19 June 2024

So glad you're happy with our services and we hope you'll be very happy in your new home.

5/5

Google

Sarah, Victoria and the team have been absolutely amazing in my recent purchase. It wasn't a straightforward purchase and they went above and beyond to move things along. As a first time buyer, I had plenty of questions which they were …

Hannah · 13 April 2022

Agent replied · 19 June 2024

It was our pleasure. We know you'll be very happy in your new home.

5/5

Facebook

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5/5

Facebook

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Henry · 20 February 2021

5/5

Google

Marshall’s were proactive from the start and gave us lots of support and advice. Sarah was so helpful, we would have been lost without her. We would definitely recommend to a friend.

Stephanie · 31 March 2023

Agent replied

Thank you Stephanie, it was our pleasure!

5/5

Google

Marshalls were/are a fantastic agent. All the office were accessible with clear handover so nothing was lost. Special mention to Andy Allen. He was so professional and patient with us throughout the entire (long) process. He worked so hard and truly went above and beyond and was a pleasure to deal with.

E · 27 October 2018

Agent replied

Thank you!

5/5

Google

Vicky is professional, friendly and everything you want in an estate agent, goes above and beyond and is brilliant! I wouldn’t have anyone else. The whole team and great and always ready to help. 100% recommend Marshalls! 5 stars

Harriet · 13 April 2022

Agent replied

Thank you so much Harriet, it's lovely to be appreciated.

5/5

Google

We had such a good experience with Marshalls and cannot thank them enough for being so helpful throughout our purchase of our first home. They are very responsive, professional and easy to communicate with. Vicky and Sarah have been so lovely throughout and were always willing to help and answer any questions we had. Vicky showed me around the house on the very first viewing and has been with us throughout the whole process - it has been nice to have a familiar face/voice at the end of the phone. Thank you again!

Amy · 13 April 2022

Agent replied

Thanks! Vicky & Sarah will be delighted with your feedback,

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Questions about Marshalls Properties

How many reviews does Marshalls Properties have?

Marshalls Properties's Royston office has 91 reviews across two platforms: 86 on Google, 5 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Marshalls Properties's rating?

Marshalls Properties is rated 4.3 out of 5 across all 91 reviews, and 4.2 out of 5 on Google from 86 reviews, checked 9 October 2026.

Where is Marshalls Properties's Royston office?

Marshalls Properties, Estates House, Fish Hill, Royston SG8 9LD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.