Trusted Agent profile Β· Royal Tunbridge Wells
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192 reviews across 1 platform
5 Vale Road, Tunbridge Wells, Royal Tunbridge Wells, TN1 1BS
Connells's office in Royal Tunbridge Wells, at 5 Vale Road, is rated 4.7 out of 5 across 192 reviews on 1 platform, including 192 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Royal Tunbridge Wells.
Every review we hold for the Royal Tunbridge Wells office, from every platform, shown as written. First names only.
4/5
GoogleMatt has been of incredible help, supporting with the purchase of my first property. It was a long and tortuous journey, full of obstacles but we managed to get it done. Matt was helpful and supportive every step of the way. Would highly recommend!PositiveResponsiveness, Professionalism
5/5
GoogleMatt and his team gave us a great service - managed to turn round a tricky sale for us in 29 days! Would recommend, Sue and Paul Lacey
5/5
GoogleI want to call out the outstanding help, guidance and support from Lara in finding the right rental property in Tunbridge Wells for us. She kept us regularly kept informed of the progress and steps through the process. The entire experience was made very smooth because of the exceptional engagement and Lara's readiness to go out of the way to sort things. I would highly recommend Connells because of the stellar job Lara did
5/5
GoogleNick and Daytona are great and were super helpful, Was a great change of pace to some of the other estate agents in town
Thank you for your thoughtful 5* review James! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleNick and Ella from Connells were fantastic! They made the whole process of finding tenants smooth and stress-free. Professional, efficient, and always kept me updated, highly recommend!
5/5
GoogleTom has recently helped us with a remortgage, he helped us fix in the lowest interest rate available before the rises. We are so happy with this and its saved us hundreds of pounds a month!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHamish was fantastic at handling my tricky transaction from start to finish. He was quick to respond to any questions I had, kept me updated and professionally liaised with the solicitors. Highly recommended.PositiveProfessionalism
5/5
GoogleAmazing service, The staff are proactive and professional, they really did go over and above to make my move happen on time. I canβt thank them enough.
Thanks for the wonderful 5* review Tara Douglas! Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a first time buyer they were great with helping see the whole process through with me
5/5
GoogleOliver Spackman at Connells Tunbridge wells was so wonderful! He made buying our first home so easyπ Would recommend β¦
1/5
GoogleLow life nuisance callers who refused to stop calling my voicemail :))
Hi Michael, thank you for your feedback. We're sorry to hear about your experience and would like to address this issue. Please contact us at complianceresidential@connells.co.uk so we can assist you further. Kind regards, Lucy, Customer Relations.
5/5
GoogleConnells in Tunbridge Wells has been really helpful and professional, selling our house has been a breeze. Matt has kept us updated all the way and made the process really smooth. 100 % recommend.PositiveProfessionalism
5/5
GoogleHannah and Lara have been absolutely fantastic throughout our recent let and since we started working with them 5 years ago. They have always been quick to respond and reassuring but more to the point have always followed through with their commitments and never let us down. I know estate agents often get a bad name but the team here go against all those stereotypes and are just great, honest agents. Clearly I'd highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSold my property through Connells, Tunbridge Wells branch. The staff were very professional and helpful throughout the process, always providing right suggestions and feedback throughout the process from initial valuation to completion. Special mention goes out to Hamish who was very professional, helpful and accomading when needed all the way through. Cannot thank Connells more for making the process of selling the property smooth and a bit easy.I would highly recomend Connells in Tunbridge Wells.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleNot able to view any properties as viewings are done ONLY on Saturdays. Not sure what they do during the week. Iβm sure sellers are missing out on good deals. Not good if you have a weekend job!
Hi, You enquired about one of our properties which had its first open day on a Saturday, I understand you couldnβt make the Saturday through work commitments, We offered to book you a viewing on a week day after the open day had taken place but you declined as you thought you would have missed out on the property. We will always try and accommodate viewings where possible but unfortunately in this case the dates and times offered werenβt convenient for you but my colleague did try their best to accommodate your request.
5/5
GoogleI cannot recommend Connelly's highly enough, brilliant service from start to finish. Great communications, conscientious and helpful, an absolute pleasure to deal with. Thank you so very much.PositiveProfessionalism
1/5
GoogleNever nevde never !!! if you would like to rent with them never never go And find another estate agency. For 2 months we have been trying to get back our deposit and i am sure we will struggle with them next 2 months more. They tried to charge us Β£165 for cleaning which is for already cleaned 1 bedroom flat And Β£140 for light bulb but when i left the flat everylight were alright. Δ°f the landlord want to renew those absolutely they can but they can not charge us.indiscriminate They manage your money and earn money from your money wΔ±thout your allowence. They dont give you any invoice which is excactly illegal!!!!!
5/5
GoogleUsed Connells T Wells branch for the sale of my flat, Matt took personal ownership of the sale and kept in regular contact throughout, would recommend
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhat a great estate agent! I have had so much trouble in finding a rental property and most estate agents just thought about themselves. Connells were different. They genuinely cared and genuinely took the time to actively help me find a suitable property in the area. I am very grateful for their assistance and for their professionalism. Thank you!
5/5
GoogleWe had a wonderful experience with Hannah from the lettings team at Connells. She was the only agent who contacted us frequently during our search for a place to rent in Tunbridge Wells with suggestions of new properties. She was professional, friendly and efficient and I wouldn't hesitate to work with her again or to recommend her to anyone looking to rent in the area. A big thank you for all your help Hannah.PositiveResponsiveness, Professionalism
5/5
Googlehelpful and friendly. They understood our situation and what was needed. Will recommend them.
Thank you for taking the time to leave us this amazing 5* review and recommendation Maurice Littlechild. Kind regards Lucy, Customer Relations.
5/5
GoogleI've been working with Matt, Hamish and Alex at Connells to sell my flat, and they've been brilliant throughout the process. We've had clear communication every step of the way, and the team has worked relentlessly to get us lots of viewings. Would highly recommend them to anyone, and they never fail to go above and beyond.
5/5
GoogleAmazing service from all the sales staff at the Tunbridge Wells branch with the sale of my property. Hamish Robertson, Matt Pickett and James Rudd gave me great guidance and advice throughout the process. Alex Presland took care of the viewings side in a very professional manner. Very happy customer and I would highly recommend this team to anyone looking to sell their property in the future!
5/5
GoogleExcellent agent. Lara helped my family and I to rent a wonderful apartment in Tunbridge Wells. We were living overseas and with her great help we could move in to our new apartment soon after we arrived in the UK. She responses swiftly to all emails and queries, and is very helpful and friendly. Highly recommended.
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Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Royal Tunbridge Wells.
