5/5
TrustpilotGreat service
Great serviceGreat advice Very nice peopleA pleasure to deal with.
Trusted Agent profile · Royal Sutton Coldfield
Verified
John Shepherd Sutton Coldfield reviews in Royal Sutton Coldfield
★★★★★
1,446 reviews across 3 platforms
74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Part of John Shepherd, see every office.
John Shepherd's office in Royal Sutton Coldfield, at 74B Walsall Road, is rated 4.4 out of 5 across 1,446 reviews on three platforms, including 55 Google reviews rated 3.4.
55
Reviews on Google
This office
1,369
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Reviews
Every review we hold for the Royal Sutton Coldfield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful and quick responses
The letting agents were friendly and helpful over the phone and via email. If I needed to query anything they provided quick solutions.
5/5
TrustpilotReally nice people
It was really easy to rent a property with them
5/5
Trustpilotfantastic support on letting the flat
fantastic support on letting the flat . really great staff
5/5
TrustpilotChristina has been very kind
Rating only, no written review.
Agent replied · 17 June 2026
Thank you for taking the time to share your review. We are so pleased to hear that your property manager Christina has provided such helpful support, making your move a smooth experience. Wishing you all the best in your new home and we remain at your disposal for any support you may need. Thanks again!
4/5
TrustpilotGood agency with handy maintenance…
Good agency with handy maintenance platform.
5/5
TrustpilotQuick response
Quick resolution!
Agent replied · 16 June 2026
Thank you for your 5* review!
5/5
TrustpilotCatie was great
Rating only, no written review.
Agent replied · 30 May 2026
Thank you for your kind words, Pauleta. We are thrilled to hear that Catie provided you with great support. We appreciate your feedback and look forward to assisting you again.
5/5
TrustpilotWe rented a property through John Shepherd.
We rented a property through John Shepherd. And they were excellent. Our contact, Rickie Westwood, was brilliant. I would 100% recommend.
5/5
TrustpilotVery fast and efficient team
Very fast and efficient team, well definitely recommend.
5/5
TrustpilotGood experience so far with tennent in…
Good experience so far with tennent in place today
5/5
TrustpilotExcellent service from the team at John…
Excellent service from the team at John Sepherd Lettings Dept. Thanks for helping me find my new home.
5/5
TrustpilotFriendly and easy to approach with…
Friendly and easy to approach with questions
5/5
TrustpilotExcellent attentive service
Excellent attentive service, good communication throughout pre-sale & sale, couldn't have asked for more. Thank you again Katie & Natasha.
5/5
TrustpilotExcellent experience
Excellent experience, brilliant team..
5/5
TrustpilotJohn Shepherd excellent customer service
Excellent customer service from Lauren and Katie.Very helpful throughout the whole buying process from finding the property to getting the keys. Definitely recommend them.
5/5
TrustpilotExpert team
They did their job perfect. Specially Nelly
1/5
GoogleRating only, no written review.
Agent replied · 7 May 2026
We’re sorry to see that you’ve given us a 1‑star rating. Please do kindly get in touch with us directly so we can support you in resolving any issues you may have. Thank you
5/5
TrustpilotVery efficient
Quick and efficient- No chasing required
5/5
TrustpilotProfessional behavior with appropriate…
Professional behavior with appropriate support
5/5
TrustpilotLauren from John Shepherd made buying…
Lauren from John Shepherd made buying my new house an absolute pleasure! I’m absolutely in love with it! Would thoroughly recommend!
5/5
TrustpilotSeamless experience
Seamless experience, thoroughly enjoyed working with them! Thank you all so much for your help, I love my new home!
5/5
TrustpilotMonica
Agent replied · 21 March 2026
Thank you for your review. We are delighted to hear that you found our team helpful and knowledgeable. Please reach out if we can be of any further support.
5/5
TrustpilotReliable
Easy to communicate with. Feedback given every week regarding the listed properties, shows good reliability and effort. Exceeded expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
About John Shepherd Royal Sutton Coldfield
At John Shepherd, we are the leading experts in helping landlords let their properties in Sutton Coldfield. With our thirty years of experience in the property industry, we understand landlords' unique requirements and customise our advice to meet each property's distinctiveness. If you are looking for a reliable letting agent in Sutton Coldfield, look no further than John Shepherd. Our dedicated team is committed to seamlessly connecting your property with highly qualified tenants. We work tirelessly to showcase your investment property to the right audience, starting with a valuation.
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