Every review we hold for the Royal Sutton Coldfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSophia Oliver
Poorva · 7 March 2026
Agent replied · 10 March 2026
Thank you for sharing your review. We are delighted to hear that you found Sophia to be patient and helpful. Our team strives to provide reliable guidance and support throughout the process. We wish you the best with your application and appreciate your kind words.
★★★★★ 5/5
TrustpilotElisha was very helpful
Rating only, no written review.
Simon · 25 February 2026
★★★★★ 4/5
TrustpilotVery easy estate agent to deal with.
Rating only, no written review.
Catherine · 20 February 2026
Agent replied · 24 February 2026
Thank you for your kind words. We are glad you found us easy to work with. We strive to provide reliable guidance and helpful support. If there's anything we can improve, please feel free to reach out to us.
★★★★★ 5/5
TrustpilotThank you
Thank you! .
Petrica · 17 February 2026
Agent replied · 19 February 2026
Thank you for your review. We appreciate your positive feedback.
★★★★★ 5/5
TrustpilotExcellent Service
The service I received from Ailish and her colleagues was excellent. I would definitely recommend John Shepherd.
Matt · 15 March 2021
★★★★★ 5/5
TrustpilotA highly professional agent with…
A highly professional agent with in-depth knowledge of the property and the market.
Andrew · 7 December 2021
★★★★★ 4/5
allAgentsHave been looking after my
Have been looking after my apartment for a few years and Very happy with their professional service.Always willing to assist.
ETIENNE · 23 April 2020
★★★★★ 4/5
allAgents"Have been looking after my..."
Have been looking after my apartment for a few years and Very happy with their professional service.Always willing to assist.
ETIENNE · 23 April 2020
★★★★★ 5/5
TrustpilotGood, straightforward Experience
Good communication from Rickie throughout our application process, making it all very easy and straightforward.
Tom · 16 June 2021
★★★★★ 5/5
TrustpilotSales service excellence.
A professional and competent sales team and no up front charges etc.
Richard · 1 December 2021
★★★★★ 5/5
TrustpilotAn efficient and professional service…
An efficient and professional service provided by Drew & Lily at the Harborne branch.Recommended!!!
Darren · 25 July 2021
★★★★★ 5/5
TrustpilotCustomer service
Very happy with the customer service I received from Lauren, she was very accommodating and helpful!
Jessica · 17 February 2021
★★★★★ 5/5
TrustpilotMegan Johnson
Megan offered a good service with quick response and she’s always ready to help
Evans · 27 February 2021
★★★★★ 5/5
TrustpilotLilly Johnson
Lilly Johnson Lilly gave an excellent service. She helped whenever and wherever needed.
Kashish · 27 February 2021
★★★★★ 5/5
TrustpilotAbsolutely great and trustworthy estate…
Absolutely great and trustworthy estate agent.
Ilidio · 2 May 2022
★★★★★ 1/5
TrustpilotFollow up issue on my earlier review
Hi Team,
Rajani · 24 November 2025
Agent replied · 26 November 2025
Thank you for your duplicate review, no email was received the first time you claim or yesterday - please ensure you are spelling this correctly - lily.johnson@johnshepherd.com
★★★★★ 5/5
TrustpilotEfficient and professional agent
The agent is really efficient and responsive. Prompt response.
SY · 15 August 2021
★★★★★ 4/5
TrustpilotQuick responses by
Mark · 11 November 2025
Agent replied · 14 November 2025
Thank you for your review of our services!
★★★★★ 5/5
TrustpilotHighly recommended
the service was both friendly and efficient. Really excellent.
David · 12 January 2021
★★★★★ 5/5
GoogleAwesome
Chinonso · 26 September 2025
★★★★★ 1/5
GoogleRating only, no written review.
Debbie · 28 August 2025
★★★★★ 1/5
TrustpilotComic book outfit
Dave · 22 May 2025
★★★★★ 5/5
TrustpilotSALE OF PROPERTY
Tina · 15 May 2025
★★★★★ 5/5
TrustpilotExcellent and professional
Rating only, no written review.
Natalie · 4 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.