5/5
TrustpilotThe experience went smoothly
The experience went smoothly, John Shepherd supported my wishes which helped me a lot with my move.
Trusted Agent profile · Royal Sutton Coldfield
Verified
John Shepherd Sutton Coldfield reviews in Royal Sutton Coldfield
★★★★★
1,446 reviews across 3 platforms
74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Part of John Shepherd, see every office.
John Shepherd's office in Royal Sutton Coldfield, at 74B Walsall Road, is rated 4.4 out of 5 across 1,446 reviews on three platforms, including 55 Google reviews rated 3.4.
55
Reviews on Google
This office
1,369
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Reviews
Every review we hold for the Royal Sutton Coldfield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotQuick service
Quick service, sourced tenant very quickly and completed all the relevant checks etc. communication through out the process excellent L.
5/5
TrustpilotHighly recommending.
Quick process of renting the property. Very nice and helpful staff. We would highly recommend.
5/5
TrustpilotBrilliant service
The staff were all really helpful and prompt. Couldn't have asked for more.
5/5
TrustpilotLetting my property through John Shepherd
I've been letting my property through John Shepherd for a few months now and they have been nothing but friendly and helpful.
5/5
TrustpilotLauren sold my mother's house and she…
Lauren sold my mother's house and she was very professional polite and kept me in the loop. Id like to personally pass on a message that we was all very impressed by her service Thank you
2/5
TrustpilotThey tend to resolve small issues quite…
They tend to resolve small issues quite quickly however they don’t take responsibility when they have made a mistake.
5/5
Trustpilot10/10 Experience
The team were great from start to finish. The process was very smooth and moved quickly.
5/5
TrustpilotAmazing service provided by John…
Amazing service provided by John Shepherd. Jordan managed to sell my property quickly and was friendly and helpful from start to finish. He dealt with all queries promptly and efficiently. Would highly recommend.
2/5
TrustpilotPoor communication
I had to chase up a lot of things with numerous emails and phone calls.
5/5
TrustpilotSpeedy and efficient service
Fantastic service- put on the market to SSTC within 48 hours at over asking price! Emilie, Jordan and Sophie all did a fantastic job and we couldn't have been happier! Would highly recommend.
5/5
TrustpilotKatie & Lauren sold my mothers house…
Katie & Lauren sold my mothers house for me, the whole process was smooth throughout and they were always at the end of the phone when I had questions! Would highly recommend them to anyone
5/5
TrustpilotLily Johnson
Lily JohnsonLily has been quite supportive with prompt response to my queries. She is really a good asset to the team.
5/5
TrustpilotAleemah is great
Agent replied · 15 September 2026
Thank you for your kind words Edward. We are thrilled to hear that you found Aleemah to be great. Our team strives to provide professional and reliable guidance, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out to us.
5/5
TrustpilotHighly recommend
Megan & Lily have been great to communicate with from the get-go and made sure all our tenancy related questions were answered quickly. They are very approachable as well. Many thanks for your help!
4/5
TrustpilotProperty rental
Generally speaking renting my property has been seamless. Exactly what you need when out of the country.
5/5
TrustpilotGreat lettingd team
The letttings team at solihull is excellent, Sans in particular is superb..
5/5
TrustpilotAs always the staff both Senka and Tina…
As always the staff both Senka and Tina supported by Paul did an excellent and professional job.
5/5
TrustpilotVery helpful we had never sold a house…
Very helpful we had never sold a house before so were blind to what to do,but they were always on call for advise and help very friendly and professional
5/5
TrustpilotMy purchase would not have gone through…
My purchase would not have gone through if it were not for Natasha. She helped pull the sale over the line.
5/5
TrustpilotHave been with them for well over…
Have been with them for well over twenty years. Professional, reliable service.
5/5
TrustpilotLily is the best!
We had a great experience with Lily, the senior lettings manager.We got way over what we anticipated for our rental property. Thank you so much!
5/5
TrustpilotVery good experience with John…
Very good experience with John Shepherd, staff were friendly and responsive, accommodating visits and completion.
5/5
TrustpilotExcellent service
Very helpful through out the whole process of house purchase all staff go above and beyond very professional would recommend John shepherd
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
About John Shepherd Royal Sutton Coldfield
At John Shepherd, we are the leading experts in helping landlords let their properties in Sutton Coldfield. With our thirty years of experience in the property industry, we understand landlords' unique requirements and customise our advice to meet each property's distinctiveness. If you are looking for a reliable letting agent in Sutton Coldfield, look no further than John Shepherd. Our dedicated team is committed to seamlessly connecting your property with highly qualified tenants. We work tirelessly to showcase your investment property to the right audience, starting with a valuation.
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