5/5
TrustpilotAn excellent letting agency
An excellent letting agency. I have been dealing with Lily Johnson who is very professional and works hard to make things as easy for the landlord as possible.
Trusted Agent profile · Royal Sutton Coldfield
Verified
John Shepherd Sutton Coldfield reviews in Royal Sutton Coldfield
★★★★★
1,446 reviews across 3 platforms
74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Part of John Shepherd, see every office.
John Shepherd's office in Royal Sutton Coldfield, at 74B Walsall Road, is rated 4.4 out of 5 across 1,446 reviews on three platforms, including 55 Google reviews rated 3.4.
55
Reviews on Google
This office
1,369
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Reviews
Every review we hold for the Royal Sutton Coldfield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe have used John Shepherd for 15…
We have used John Shepherd for 15 years.We have bought, sold and rented with them.I think that says it all.
5/5
TrustpilotExcellent service
I appreciate Megan’s provided excellent service with me even thought I am not success to rent the house due my personal reason. I would no hesitate to recommend to others. Thank you so much.
1/5
allAgentsMisleading information on
An awful experience. Lots of misinformation both on website regarding the properties to let & inaccurate pictures. Once viewed misleading information about the property. In my opinion, avoid at all cost.
1/5
allAgents"Misleading information on..."
An awful experience. Lots of misinformation both on website regarding the properties to let & inaccurate pictures. Once viewed misleading information about the property. In my opinion, avoid at all cost.
5/5
TrustpilotJust moved into my new house
Just moved into my new house. John shepherd agents are professional. Especially Mr Westwood, Rickie. He helped me a lot. He answered my questions super fast and polite. Totally recommend this agent!
5/5
TrustpilotExcellent Service
Excellent Service! I recently used John Shepherd to market my property. I found them to be professional and efficient with the sale completing after only 6 weeks. I would definitely use them again.
3/5
TrustpilotQuick response usually to emails…
Quick response usually to emails however I do feel that contractors used to supply quotes for jobs are expensive to the extreme
5/5
TrustpilotRental Inspection
The agent who conducted the house visit was very timely and efficient with the inspection. We have always received excellent service from John Shepherd.
5/5
TrustpilotExcellent customer service by
Excellent customer service by christina williams. Will recommend John Shepherd.
Agent replied · 12 April 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotExcellent and Efficient.
Lily Johnson jas provided a superb service to me as a BTL landlord. She is efficient, effective and responsive.
4/5
TrustpilotVery good to deal with
Very good to deal with (John), responsive and am happy with all they provide
5/5
TrustpilotFantastic lettings management and the…
Fantastic lettings management and the same for the sale of my apartment too. Kai and Shannon in particular have been amazing throughout. Looking forward to working with you again and couldn't recommend enough!!
5/5
TrustpilotProfessional team, start
A great team who are professional, reply back quickly and answer phone calls. As a landlord I couldn't ask for more
5/5
TrustpilotLauren wood has been extremely helpful…
Lauren wood has been extremely helpful with dealing with my situation with my landlord and has gave us lots of useful advice
5/5
TrustpilotThe process of getting an apartment was…
The process of getting an apartment was Smith and less stressful. Quick decision and apartment is great The documentation process wasn't stressful
4/5
Trustpilotvery good for choosing this tenancy and…
very good for choosing this tenancy and always reply for concern.
5/5
TrustpilotWould recommend this estate agent with…
Would recommend this estate agent with confidence knowing Adrian and Sam will do all they can to make the sale go as smoothly as possible...They are both friendly and will always go the extra mile to help and advise...
5/5
TrustpilotMy property has been managed really…
My property has been managed really well by Lauren. The actions are swift and direct with good outcomes and the feed back is very good. Thanks
5/5
TrustpilotThey were very helpful
They were very accommodating to my questions and helpful with my concerns during referencing and document process 👍
5/5
GoogleHelpful
Agent replied · 18 October 2026
Thank you for sharing your 5* review with us!
5/5
TrustpilotExcellent service
The reception and service provided was quite exceptional. Sufficient information about the property was provided.
5/5
TrustpilotSimple and efficient process and w…
Simple and efficient process and w actually got bids up to £50K over yhe asking price!
5/5
TrustpilotThe team at the Four Oaks office are on…
The team at the Four Oaks office are on the case,I have every confidence in them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
About John Shepherd Royal Sutton Coldfield
At John Shepherd, we are the leading experts in helping landlords let their properties in Sutton Coldfield. With our thirty years of experience in the property industry, we understand landlords' unique requirements and customise our advice to meet each property's distinctiveness. If you are looking for a reliable letting agent in Sutton Coldfield, look no further than John Shepherd. Our dedicated team is committed to seamlessly connecting your property with highly qualified tenants. We work tirelessly to showcase your investment property to the right audience, starting with a valuation.
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