1/5
GoogleRating only, no written review.
Agent replied · 12 October 2026
We’re sorry to see that you’ve given us a 1‑star rating. Please do kindly get in touch with us directly so we can support you in resolving any issues you may have. Thank you
Trusted Agent profile · Royal Sutton Coldfield
John Shepherd Lettings reviews in Royal Sutton Coldfield
★★★★★
941 reviews across 2 platforms
Sutton Coldfield, Royal Sutton Coldfield, B74 4QY
Part of John Shepherd, see every office.
John Shepherd's office in Royal Sutton Coldfield, at Sutton Coldfield, is rated 4.4 out of 5 across 941 reviews on two platforms, including 43 Google reviews rated 3.0.
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Tell us what you need and we'll put you in touch. John Shepherd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Royal Sutton Coldfield.
Reviews
Every review we hold for the Royal Sutton Coldfield office, from every platform, shown as written. First names only.
Google5/5
TrustpilotExcellent experience
Excellent experience, brilliant team..
5/5
TrustpilotExpert team
They did their job perfect. Specially Nelly
5/5
TrustpilotJohn Shepherd excellent customer service
Excellent customer service from Lauren and Katie.Very helpful throughout the whole buying process from finding the property to getting the keys. Definitely recommend them.
5/5
TrustpilotVery efficient
Quick and efficient- No chasing required
5/5
TrustpilotProfessional behavior with appropriate…
Professional behavior with appropriate support
5/5
TrustpilotLauren from John Shepherd made buying…
Lauren from John Shepherd made buying my new house an absolute pleasure! I’m absolutely in love with it! Would thoroughly recommend!
5/5
TrustpilotSeamless experience
Seamless experience, thoroughly enjoyed working with them! Thank you all so much for your help, I love my new home!
5/5
TrustpilotReliable
Easy to communicate with. Feedback given every week regarding the listed properties, shows good reliability and effort. Exceeded expectations.
5/5
TrustpilotExcellent Service
The service I received from Ailish and her colleagues was excellent. I would definitely recommend John Shepherd.
5/5
TrustpilotA highly professional agent with…
A highly professional agent with in-depth knowledge of the property and the market.
5/5
TrustpilotGood, straightforward Experience
Good communication from Rickie throughout our application process, making it all very easy and straightforward.
5/5
TrustpilotSales service excellence.
A professional and competent sales team and no up front charges etc.
5/5
TrustpilotAn efficient and professional service…
An efficient and professional service provided by Drew & Lily at the Harborne branch.Recommended!!!
5/5
TrustpilotCustomer service
Very happy with the customer service I received from Lauren, she was very accommodating and helpful!
5/5
TrustpilotMegan Johnson
Megan offered a good service with quick response and she’s always ready to help
5/5
TrustpilotLilly Johnson
Lilly Johnson Lilly gave an excellent service. She helped whenever and wherever needed.
5/5
TrustpilotLauren helped me with getting some…
Lauren helped me with getting some great mortgage advice, thanks for your help
5/5
TrustpilotAbsolutely great and trustworthy estate…
Absolutely great and trustworthy estate agent.
5/5
TrustpilotEfficient and professional agent
The agent is really efficient and responsive. Prompt response.
5/5
GoogleAwesome
5/5
TrustpilotHighly recommended
the service was both friendly and efficient. Really excellent.
1/5
GoogleRating only, no written review.
1/5
TrustpilotComic book outfit
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. John Shepherd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Royal Sutton Coldfield.
