5/5
TrustpilotAmazing Joe Farrar
Agent replied · 12 October 2026
Thank you for sharing your 5* review for Joe! We appreciate your feedback and will ensure the recognition is passed on and shared.
Trusted Agent profile · Royal Sutton Coldfield
John Shepherd Lettings reviews in Royal Sutton Coldfield
★★★★★
945 reviews across 2 platforms
Sutton Coldfield, Royal Sutton Coldfield, B74 4QY
Part of John Shepherd, see every office.
John Shepherd's office in Royal Sutton Coldfield, at Sutton Coldfield, is rated 4.4 out of 5 across 945 reviews on two platforms, including 43 Google reviews rated 3.0.
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Reviews
Every review we hold for the Royal Sutton Coldfield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotReliable
This company is reliable and deal with quires and problems efficiently.
5/5
TrustpilotJohn Shepherd are super efficient
John Shepherd are super efficient, great communicators and generally care for their clients.
5/5
TrustpilotThe efficiency and the professional…
The efficiency and the professional manner with which the matter was dealt with
5/5
TrustpilotWe’ve been dealing with Callum Gaite…
We’ve been dealing with Callum Gaite who has handled all our viewings in a very professional & friendly manner. We’re really happy with the service we’ve received & thank you
5/5
TrustpilotTina margetts
Agent replied · 12 October 2026
Thank you for sharing your 5* Review for Tina. We will ensure that this is passed onto her.
5/5
TrustpilotI had prompt replies to my queries and…
I had prompt replies to my queries and were dealt with satisfactorily. Very pleased.
4/5
TrustpilotI am enjoying the stay and it a nice…
I am enjoying the stay and it a nice house..
5/5
TrustpilotIn safe hands with Lily
Lily who looks after my property is very diligent and professional. I feel in safe hands!
5/5
TrustpilotGreat experience with Megan!!!
Thanks a lot Megan for all your time and efforts throughout the tenancy process.. you have been so helpful and make our apartment moving journey a smooth one...
5/5
TrustpilotJohn shepherd is a very good property…
John shepherd is a very good property agency. Friendly and professional services, great team to work with. specially thanks for Sophie and Jordan. I definitely recommended.Jenny
5/5
TrustpilotExcellent job by Lily
Excellent job by Lily. Prompt response.
4/5
TrustpilotAble to provide a quick response for…
Able to provide a quick response for questions and very professional.
5/5
TrustpilotYour staff are always on the ball and…
Your staff are always on the ball and ready to help
4/5
TrustpilotFast follow up
Statement are on time. Follow up email and calls are good.
5/5
TrustpilotEasy process very helpful staff made…
Easy process very helpful staff made finding and moving very easy
5/5
TrustpilotGreat service
Great serviceGreat advice Very nice peopleA pleasure to deal with.
5/5
TrustpilotVery helpful and quick responses
The letting agents were friendly and helpful over the phone and via email. If I needed to query anything they provided quick solutions.
5/5
TrustpilotReally nice people
It was really easy to rent a property with them
5/5
Trustpilotfantastic support on letting the flat
fantastic support on letting the flat . really great staff
4/5
TrustpilotGood agency with handy maintenance…
Good agency with handy maintenance platform.
5/5
TrustpilotCatie was great
Rating only, no written review.
Agent replied · 2 June 2026
Thank you for your kind words, Pauleta. We are thrilled to hear that Catie provided you with great support. We appreciate your feedback and look forward to assisting you again.
5/5
TrustpilotWe rented a property through John Shepherd.
We rented a property through John Shepherd. And they were excellent. Our contact, Rickie Westwood, was brilliant. I would 100% recommend.
5/5
TrustpilotVery fast and efficient team
Very fast and efficient team, well definitely recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. John Shepherd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Royal Sutton Coldfield.
