Every review we hold for the Rotunda Buildings office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRenting out a new property with Morgan Associates in Cheltenham and very happy with the process, right from the viewing all the way up to key collection. All the staff have been kind, helpful and professional. Would highly recommend them!
Moiz · 8 October 2023
Agent replied · 29 October 2023
Thank you for sharing your positive experience with renting a property through Morgan Associates in Cheltenham! We're thrilled to hear that you are very happy with the entire process, from the initial viewing to key collection. It's wonderful to know that our staff has been kind, helpful, and professional throughout your journey.
Your recommendation means a lot to us, and we truly appreciate your feedback and support. If you ever need our services in the future or have any more questions, please don't hesitate to reach out. We're here to assist you and ensure you continue to have a great experience with us. Thank you for choosing Morgan Associates!
★★★★★ 1/5
GoogleWe have been nothing but disappointed with the level of care we have received from this letting agent. We have waited over 8 weeks to confirm basic repairs to our property and still await any progress.
Please do not be fooled by the well presented location in Montpellier and faux sales agents. The aftercare is staffed by part time staff who are slow respond and extremely flippant.
Claire · 7 July 2019
Agent replied · 22 December 2024
Hi Claire,
I’m really sorry to hear about your disappointment with the service you’ve received. This is certainly not the standard we aim to deliver, and I want to assure you that your concerns are taken seriously.
I’d like to look into this further to understand what’s caused the delay in resolving your repairs. Please feel free to reach out directly so we can address this as a priority and ensure it’s resolved as quickly as possible.
Thank you for your feedback, it helps us to identify where we need to improve.
Best regards,
Henry Atkinson
★★★★★ 5/5
GoogleMorgan’s have been great to work with: very professional and responsive. We have had multiple items that needed to be addressed and the team at Morgan’s has managed through all of them successfully and communicated throughout the process. Their work has really helped make the move process much easier. Highly recommend.PositiveQuality, Professionalism
Sebastian · 25 August 2022
Agent replied · 22 December 2024
Hi Sebastian,
Thank you so much for your kind words and 5-star review! We’re delighted to hear that you’ve had such a positive experience with us. It’s great to know that our team’s professionalism and responsiveness made a real difference, especially in handling multiple items and keeping the communication clear throughout.
We’re so pleased we could help make your move easier, and your recommendation means a lot to us. If there’s anything you need in the future, don’t hesitate to reach out.
Best regards,
Henry Atkinson
★★★★★ 5/5
GoogleEstelle was amazing, very helpful and really friendly. Helped alot with our rented property.
Sophie · 24 October 2020
Agent replied · 22 December 2024
Hi Sophie,
I'm glad your move went smoothly.
Kind regards,
Henry Atkinson
★★★★★ 5/5
GoogleMe and my partner were looked after by Eleanor today and she was absolutely amazing. It’s our first time flat hunting as a couple and she was incredibly helpful and answered all of our questions cannot recommend her or this agency enough
Jess · 6 June 2023
Agent replied · 6 July 2023
Thank you for your kind words! We're thrilled to hear that Eleanor provided exceptional assistance during your flat hunting experience. We appreciate your recommendation and look forward to continuing to provide excellent service in the future.
Best regards,
Henry Atkinson
★★★★★ 5/5
GoogleVery kind, clear, trustworthy and comfortable
권이성 · 26 March 2025
Agent replied · 29 May 2025
Thank you for your wonderful review! We're so glad you felt comfortable and well taken care of. Your kind words mean a lot to us!
★★★★★ 5/5
TrustpilotIt was refreshing to work with Morgan…
It was refreshing to work with Morgan Associates. They were attentive without ever being pushy, and their integrity shone through every conversation. Thank you for making a stressful process feel straightforward
Dash · 14 June 2025
★★★★★ 5/5
TrustpilotI never expected finding a new home to…
I never expected finding a new home to feel this easy. They kept me informed, respected my timeline, and always had my best interests at heart. Truly grateful for their support.
Leland · 5 June 2025
★★★★★ 5/5
GoogleEleanor and Henry provided excellent support when we bought our house. From first contact to arrange a viewing, right through to completion, Morgan Associates provided great advice and timely communication. Lots of special, thoughtful touches that made the experience easy. Thank you.
Ann · 6 February 2023
Agent replied · 6 July 2023
Thanks Ann, we're glad you're happy in your new home. If you need us in the future please do not hesitate to contact us. Kind regards, Henry
★★★★★ 5/5
GoogleMorgan Associates have taken care of my property for almost 20 years. During these years, they have found good tenants for the property and managed it well. I certainly recommend their caring attitude and professionalism.
Ethel · 21 August 2023
Agent replied · 29 October 2023
Thank you so much for your long-term trust in Morgan Associates to manage your property! We're truly honored to have had the opportunity to serve you for nearly 20 years. Your recommendation and kind words about our caring attitude and professionalism mean a lot to us.
★★★★★ 5/5
GoogleVery painless process to rent a property. Very friendly and efficient staff, recommended!
William · 11 October 2024
Agent replied · 8 December 2024
Thanks William, we hope you're happy in your new home.
★★★★★ 5/5
TrustpilotFrom the first viewing to handing over…
From the first viewing to handing over keys, they explained everything patiently, advocated for a fair price, and respected my tight schedule throughout.
Cherry · 12 July 2025
★★★★★ 5/5
GoogleMorgan Associates are faultless. Always on their game, with regards to the flat they mange, the trends and regulations. An exemplary, responsive and caring service from the whole team. They are specialists, know the market and highly recommended. I've been working with them for over 10 years.
A Clarke, Owner.PositiveProfessionalism
Andrew · 25 August 2021
Agent replied · 22 December 2024
Hi Andrew,
Thank you so much for your kind words and for sticking with us for over 10 years, it really means a lot. It’s been a pleasure working with you, and I’m so glad to hear that you’ve found our service responsive, caring, and reliable.
Your recommendation means a great deal to us, and if there’s ever anything you need, you know where we are.
Best regards,
Henry Atkinson
★★★★★ 5/5
GoogleQuite good in keeping customers informed, responsive and overall smooth experience.
S · 11 October 2024
Agent replied · 24 August 2024
Thank you so much for the 5-star review! 🌟 We’re delighted to hear that you had a smooth experience with us and found our team responsive and informative …
★★★★★ 5/5
TrustpilotI couldn’t be happier with the way…
I couldn’t be happier with the way everything unfolded. From start to finish, the team’s kindness and dedication made the whole process feel effortless
Cyrus · 10 June 2025
★★★★★ 5/5
GoogleAn incredible, friendly and helpful staff. After a very long time house search, Morgan associates came to I and partner rescue 😊. You guys are awesome 👏 …
Badmus · 22 August 2023
Agent replied · 29 October 2023
We're absolutely delighted to hear that our team at Morgan Associates could assist you and your partner in your house search! Thank you for your kind words and for recognising our team as incredible, friendly, and helpful. Your satisfaction and finding the right home mean the world to us.
If you ever need anything else or have more questions in the future, please don't hesitate to reach out. We're here to continue being awesome and to assist you in any way we can. Thank you for choosing us! 👏😊
★★★★★ 4/5
GoogleHenry Atkinson, Managing Director, was very helpful in keeping us informed as our purchase progressed. He showed us around the property, and was later helpful with suggestions for possible lawyers and surveyors in the area.PositiveResponsiveness, Quality, Professionalism, Value
Kashmir · 25 August 2022
Agent replied · 6 July 2023
Thanks Kashmir, we're glad you had a positive experience.
★★★★★ 5/5
FacebookRecently Purchased a property in Cheltenham with Morgan Associates. Henry was my estate agent and he provided me with an outstanding level of Service. Would highly recommend Morgan Associates!
Max · 7 March 2021
★★★★★ 4/5
GoogleWell established letting agency
Peter · 11 October 2024
Agent replied · 24 August 2024
Thank you for your feedback and the 4-star review! We're glad to hear that you recognise us as a well-established letting agency. Your comments help us to continue improving our services. If there’s anything specific you think we could do better, we’d love to hear from you. Thanks again for choosing us!
★★★★★ 5/5
GoogleWe've just let our house (and previous family home) with Morgan Associates, they have helped us through the whole process and we now feel we can move on with our new life overseas with confidence. Couldn't recommend you all highly enough. Thanks.
B · 6 July 2020
Agent replied · 22 December 2024
Thank you so much for your kind words. It’s been a pleasure helping you let your home, especially one so close to your heart. We’re so glad we could make the process smoother for you and give you the confidence to move on to this exciting new chapter overseas.
Best regards,
Henry Atkinson
★★★★★ 5/5
TrustpilotMorgan Associates made buying painless…
Morgan Associates made buying painless and genuinely fun!
Harach · 12 July 2025
★★★★★ 5/5
GoogleBest best reliable helpful team we i recommend their services to everyone they are supper good.
Portia · 24 September 2023
Agent replied · 29 October 2023
Thank you so much for your enthusiastic recommendation of our team at Morgan Associates! We're thrilled to hear that you consider us the best, reliable, and super helpful. Providing excellent service to our clients is our top priority, and it's great to know that you've had such a positive experience with us.
If you know anyone in need of our services, please feel free to pass on your recommendation. We truly appreciate your support and are here to assist you and anyone else who may require our services in the future. Thank you again!
★★★★★ 5/5
GoogleI'm a tenant of Morgan Associates and I'm very pleased with their service. We had a couple of minor issues that occurred with our flat, but upon calling Morgan Associates they dealt with it very quickly. Very happy to recommend them as a reliable lettings agent.
Christian · 8 July 2012
Agent replied · 22 December 2024
Hi Christian,
Thank you for your kind words! I’m really glad to hear you’re pleased with our service and that we were able to resolve any issues with your flat quickly. Your recommendation means a lot to us, and we’re always here if you need anything in the future.
Best regards,
Henry Atkinson
★★★★★ 5/5
GoogleIN OVER FIVE YEARS OF EXPERIENCE WITH MORGAN ASSOCIATES LETTING AND MANAGING MY PROPERTY I WOULD NOT HESITATE TO RECOMMEND THEM .THEIR COURTESY, INTEGRITY AND CONSUMMATE PROFESSIONALISM IN ALL ASPECTS OF MY RELATIONSHIP WITH THE TEAM HAS BEEN EXEMPLARY.
Anthony · 6 July 2020
Agent replied · 6 July 2023
Thank you Anthony.
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