★★★★★ 4/5
The Trusted AgentPrompt process
Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put an offer in on the same day. Without the quickly responses Dylan provided, I would not have been able to put an offer in so quickly, and would have therefore not been able to get this done.
Thanks for your help Dylan!
Visha · 24 August 2015
Agent replied · 26 August 2015
Dear Visha B,
Thank you for adding this review, I was very pleased to read about your experiences with Dylan and we look forward to many future dealings. Kind regards David Hatch, Director.
★★★★★ 5/5
The Trusted AgentGreat local Estate Agent
I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant within a very short time . The administration team were also a pleasure to deal with. They referenced both tenants, and emailed me a contract to be digitally signed. Thanks for all your hard work.
Jamie · 2 July 2015
Agent replied · 27 July 2015
Dear Jamie B,
Many thanks for adding this review, I am personally very pleased to read about your experiences with Dylan. Thank you for using our services and we look forward to many future dealings. Kind regards David Hatch, Director.
★★★★★ 5/5
The Trusted AgentDylan is personable, knowledgeable and reliable
We found Dylan is personable, knowledgeable and reliable. We were buying not selling, but he made us feel that we were his clients. He asked questions about what properties we were looking for, and was not overly pushy talking up the benefits of the properties he was showing us.
A customer · 17 August 2015
Agent replied · 18 August 2015
Dear Richard C,
Thank you for adding this comment about the services provided by Dylan, and we look forward to many future dealings, kind regards David Hatch, Director.
★★★★★ 5/5
The Trusted AgentExellent service from Rebecca Donnelly
Rebecca was very friendly & helpful. She had a good knowledge of pricing in the area and was able to answer any questions I had reguarding the sale of my property, in a way that was very clear. Would definitely recommend her.
A customer · 14 August 2015
Agent replied · 17 August 2015
Dear Emma N,
Many thanks for adding this review about the services offered by Rebecca. I was very pleased to read your comment and we look forward to many future dealings. Kind regards David Hatch, Director.
★★★★★ 4/5
The Trusted AgentExcellent customer service
Anneleen has been very helpful throughout the initial stages of renting a 1 bedroom flat.
She has been very helpful with all the questions I had and provided the answers in a timely manner.
Instructions were clear and easy to follow.
A customer · 17 August 2015
Agent replied · 18 August 2015
Dear Anamaria K,
Thank you for adding this review about the services provided by Anneleen, we look forward to completing your tenancy. Kind regards David Hatch, Director.
★★★★★ 5/5
The Trusted AgentDealt with the viewing of a property to let
Dylan was really helpful in getting two viewings with very short notice. His knowledge of the area and the house were great, which really helped our final decision, and made the whole process go smoothly and quickly.
Anton · 22 August 2015
Agent replied · 1 September 2015
Dear Anton M,
Thank you for adding this review. I was very pleased to read about your experiences with Dylan, We hope you enjoy your new property. Kind regards David Hatch, Director.
★★★★★ 5/5
The Trusted AgentOutstanding Service
Rebecca is a highly motivated and deadicated agent. Never over promises and under deliverers. I would definitely reccomend her to all my friends and family.
100% quality service from start to finish
Lewis · 26 October 2015
Agent replied · 28 October 2015
Dear Lewis H,
Many thanks for taking your time to leave this review. I am very pleased to read about your experiences with Rebecca and thank you for using our services. We look forward to many future dealings. Kind regards David Hatch, Director.
★★★★★ 5/5
The Trusted AgentExcellent level of service
Thanks Liz for your assistance throughout the whole process making it as easy and simple as possible. We have been completely satisfied with the high level of service you provide, thanks again!
A customer · 20 August 2015
Agent replied · 1 September 2015
Dear David H,
Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, We look forward to many future dealings, Kind regards David Hatch, Director
★★★★★ 5/5
The Trusted Agent5 Years a Landlord
Alex Neil have now let and managed by property in Rotherhithe for over 5 years. They have recently found me my 3rd tenant during that period and once again, have performed brilliantly.
The most recent let went very smoothly and Alex Neil's proactive marketing meant that the vacant period was kept to an absolute minimum. I was kept up to date with progress from viewings and the offer I accepted was dealt with with professionalism.
Thanks to Alex Neil's excellent management team, my property has been very well cared for throughout the 5 years they've looked after it. The few maintenance matters that have occurred in that time have been dealt with swiftly and economically, and the work carried out has always been of the highest standard.
I look forward to another 5 years or more with Alex Neil!
Owen · 22 July 2015
Agent replied · 27 July 2015
Dear Owen N,
I was very pleased to read about your experiences and I am very glad you enjoyed your tenancy with us. Thanking for taking your time to add this review and we wish you well for the future. Kind regards David Hatch, Director.
★★★★★ 5/5
The Trusted AgentRecommended!
Dylan was great into sorting things. Quick, always prompt and very efficient. Also discreet and professional – which I value very much.
A customer · 14 August 2015
Agent replied · 18 August 2015
Dear Simone, Thank you for adding this review we wish you all the best in your new property and look forward to any future dealings
★★★★★ 5/5
The Trusted AgentExcellent service!
Anneleen has been very efficient, friendly and professional.. I would definitely recommend her to other landlords.
John · 27 August 2015
Agent replied · 1 September 2015
Dear John T,
Thank you for adding your comments regarding the services provided by Anneleen, I am glad you enjoyed our services and we look forward to many future dealings, Kind regards David Hatch, Director
★★★★★ 5/5
The Trusted AgentSara is a great asset to Alex Neil.
Sara is a great asset to the Alex Neil. She gave me an exceptionally great service. Her professionalism and enthusiasm is commendable and would recommend many friends and family towards her direction if they were looking for properties.
Temi · 19 November 2019
★★★★★ 5/5
The Trusted AgentTennant of 5 years
Alex Neil have been incredibly competent throughout my 5 years with them. Any issues with the property have been dealt with swiftly and any rent increases have been handled well with discussions between tenants and landlord encouraged.
I would thoroughly recommend doing business with them if you are moving to this area of London.
Charlie · 6 July 2015
Agent replied · 27 July 2015
Dear Charlie H,
Thank you for taking your time to add this comment. I was very pleased to read your comments about our Property Management team and we look forward to many future dealings. Once again thank you for adding this review, kind regards David Hatch, Director.
★★★★★ 5/5
The Trusted AgentExcellent professional service
An excellent service provided by professionals.
After changing letting a agents from such poor service, dealing with Alex Neil is such a breath of fresh air. Excellent team, excellent service.
Elizabeth · 24 July 2015
Agent replied · 27 July 2015
Dear Elizabeth H,
I was very pleased to read your comments about our services provided and thank you for choosing to use our services. We look forward to many future dealings, Kind regards David Hatch, Director
★★★★★ 5/5
The Trusted AgentFantastic agent
I found Rebecca to be very professional, organised and punctual at all times, and someone with great communication skills. Look forward to working with her in the future!
A customer · 14 August 2015
Agent replied · 18 August 2015
Dear Cheloe H
Thank you for taking your time to add your review about the services provided by Rebecca. I was very pleased to read your comments and we look forward to many future dealings.. Kind regards David Hatch, Director.
★★★★★ 5/5
The Trusted AgentVery professional service
Dylan showed me a few places in south east London. He was punctual and very professional. I would definitely recommend him as a real estate consultant.
A customer · 17 August 2015
Agent replied · 19 August 2015
Dear Giuliano, I look forward to all future dealings and good luck with your new property
★★★★★ 5/5
The Trusted AgentExcellent agent
Rating only, no written review.
Gareth · 22 August 2015
★★★★★ 5/5
The Trusted AgentVery clear and efficient
Rating only, no written review.
A customer · 14 August 2015
★★★★★ 4/5
The Trusted AgentRating only, no written review.
A customer · 13 August 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
