Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a first time buyer, me and my partner went with William H Brown to get on the property ladder. I couldn’t recommend the Rotherham branch more! Our mortgage advisor Bash was really supportive, welcoming, and friendly from the start. The whole process from choosing/viewing our house to our completion date was roughly 14 weeks and Bash helped us through every step of the property buying process and answered all our questions. We can’t thank Bash enough for the support he had given us and I would recommend him and the Rotherham team to anyone!
Charlotte · 20 August 2023
Agent replied · 15 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie was really helpful to me during my rental house hunt. She was knowledgeable, quick to respond, and open about the conditions and costs. Without pressuring me to make a choice, she gave me insightful advise about the properties. Elli is someone I would strongly suggest to anyone in the region searching for a rental.
Christianah · 8 November 2024
Agent replied · 8 December 2024
Hello Christianah,
Thank you for your wonderful 5* review! We're thrilled to hear that Ellie was able to assist you so effectively during your rental house hunt. Your kind words and recommendation mean a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAfter long and tiring process of finding a house for rent for ourselves, we managed to find one we were really happy with. Thanks to Ellie and her tremendous effort the entire process went seamlessly and without much ado.
The timeframe was tight, bud we made it and now we can enjoy our new home!
Wiktor · 3 November 2024
Agent replied · 10 November 2024
Hello Wiktor, thank you for your wonderful 5* review! We're thrilled to hear that Ellie was able to assist you seamlessly in finding a home you're happy with. Enjoy your new home! Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleEllie has been helping me & my family to rent our next property. It’s impressive she’s so quick. We viewed it on Friday, and we started all the paperwork on Monday. She’s lovely and keeps you updated. I am very surprised and happy with her service. Thank you so much 🥰 …
Rafaela · 3 November 2024
Agent replied · 10 November 2024
It’s really lovely to read another 5* review Rafaela. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLovely people. Kieran who showed us the flat was polite and nice to talk to and Jas I believe her name was who answered my multiple phone calls was amazing. Was struggling to get calls back about the application but she went above and beyond and sorted it out for us. Very polite people
Brandon · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind review! We strive to provide excellent service and we are happy Kieran and Jas were able to make your experience with us a great one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKyle and the team at the Rotherham branch could not have been more helpful. As a first time buyer they guided me through the whole process from using their help to find scheme, right through to picking the keys up. They were always clear, professional and friendly and made me feel at ease through the whole process. I'll definitely be using them again if I decide to move again.
Johnathan · 19 September 2023
Agent replied · 15 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust completed on my first home. Bash has been outstandingly helpful from the start to the finish; offered great advice and guidance. Kyle, thank you for helping me find my 1st home. Thank you to all the staff for the amazing work you do!
Faith · 1 December 2024
Agent replied · 8 December 2024
Thank you for taking the time to leave us this amazing 5* review Faith. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleBashir , mortgage broker is absolutely amazing , the advice he gave me , was with me every step of the way knowingly it was my first time buying a house . Kept me updated all the time .
Also Erin was Amazing when ever I needed her she was there, really appreciate everything you both helped me with .
Nirdeep · 16 February 2024
Agent replied · 15 June 2024
Many thanks for your fantastic 5* review and your kind words Nirdeep. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am really happy with service provided, from viewing till the day of sale of our property. Communication was great. Kyle Harvey was our agent at william h brown and he was great. Would definately recommend. Thanks for all the help.
Lorraine · 2 December 2024
Agent replied · 8 December 2024
Thank you Lorraine for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCarla was great, super helpful and very clear she has our best interest at heart!
Jamie · 2 October 2025
Agent replied · 23 October 2025
Thank you for the review! We're thrilled to have Carla on our team and glad she was able to provide exceptional service and prioritize your best interest. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI am extremely happy with the service that I have recieved. Bash the Mortgage Advisor was amazing through out the process. As a first time buyer he guided me and informed me of each step of the process which was really helpful. Can't thank him enough. Would highly recommend using their service.
A · 16 April 2024
Agent replied · 15 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation A Ahmed. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie has been really helpful for me moving into my new property!
Robert · 9 October 2025
Agent replied · 23 October 2025
Thank you so much for your kind words! We are thrilled that Ellie could assist you with your move. Our team is dedicated to providing outstanding customer service to make your experience seamless. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWilliam H Brown have made the stress of selling a house so much easier for us. Isabelle and Romy have gone above and beyond they’re so friendly and so helpful with everything we’ve needed and our experience couldn’t really have gone better
Matthew · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We are thrilled to hear that Isabelle and Romy have made selling your house a smooth and stress-free process. Our team takes pride in providing exceptional customer service and we are glad it has made a positive impact on your experience. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleWe completed our house sale last Friday 08/09/2023. From the very start in April to the last day all the staff at William H Brown, Rotherham have been very helpful and professional which has made our move less stressful. A thank you to Hayley + Erin in particular who we mainly dealt with. We would definitely recommend using William H Brown.
Louise · 19 September 2023
Agent replied · 15 June 2024
Thank you for taking the time to share your experience and for your wonderful review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust purchased our first house & it couldn’t have gone any smoother thanks to Bash, very helpful & nothing is ever too much trouble for him no matter what time of day.
He has been amazing from start to finish & we can’t thank him enough.
Lewis · 25 May 2024
Agent replied · 15 June 2024
Dear Lewis, thank you for sharing your positive experience with Bash! We are thrilled to hear that he provided excellent service and made your first house purchase a smooth process. We will be sure to pass along your kind words to Bash. Congratulations on your new home!
★★★★★ 5/5
GoogleWe had an extraordinary experience working with Bashir Maeeb From start to finish, the entire process was seamless, and they made what could have been a stressful journey incredibly smooth. Their team was professional, attentive, and always kept us informed every step of the way. We felt supported and valued throughout, and Bash truly went above and beyond to ensure everything was handled perfectly.
My husband and I are so grateful for their hard work and dedication. We will absolutely be recommending William H Brown to our friends and family without hesitation. Thank you for making our dream of homeownership a reality.
Nancy · 2 December 2024
Agent replied · 8 December 2024
Hello Nancy,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Bashir and our team made your home-buying journey smooth and stress-free. Your kind words and recommendations mean the world to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThis Estate Agent has been so helpful and kind, and have been extremely helpful through the whole process. A big shout out to Isla for her professionalism, and for making me feel at ease through it all. Thank you!
Prinze · 30 July 2024
Agent replied · 29 August 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust completed on my first home. From the very start to the completion date, Bash has been extremely helpful. Nothing was too much trouble and always on hand to offer advice and guidance. Thank you to the William H Brown staff.
Nicole · 1 June 2024
Agent replied · 15 June 2024
Hi Nicole, thank you for sharing your positive experience with Bash and the team at William H Brown. We are delighted to hear that you found Bash extremely helpful throughout the process. If you need any further assistance, feel free to reach out to us. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie Squire, What a star !
Me being new to the rental process, I was a little nervous of how it would go.
I first met Ellie at the viewing, and from that day to moving in she was a pleasure to deal with. She kept me informed along the way, and everything she said she would do, was done on time or before.
Ellie, you have renewed my faith in the younger generation, and your employers are very lucky to have you.
Kind Regards.
Chris Flynn.
Flynnie55 · 22 October 2024
Agent replied · 10 November 2024
Hello Chris,
Thank you for your wonderful 5* review! We're thrilled to hear that Ellie made your rental process smooth and enjoyable. Your kind words are greatly appreciated, and we are indeed very fortunate to have her on our team.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe process was really smooth and very easy to move in. Viewings were very professional and all information I needed about my new property was easily found. Particular thank you to Ellie who handled my property for making the process enjoyable rather than daunting.
Luke · 5 June 2025
★★★★★ 5/5
GoogleHad a viewing led by Tyler. Very knowledgeable about the property and friendly. Pointed out the positives and potential without being pushy. Great experience all round.
A · 26 March 2026
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that your viewing with Tyler was knowledgeable, friendly, and not pushy. It's always our goal to provide a great experience for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you to Ellie at William H Brown I now have a home🤍thank you for all your help …
Evie · 15 January 2025
Agent replied · 22 January 2025
Thank you for leaving us your superb 5* review Evie. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving just remortgaged my house I can highly recommend Bash at William H Brown. Nothing has been too much trouble and if I was unsure about anything Bash was just a phone call or text away. Thanks Bash for making this process stress free for me!
Jan · 20 August 2023
Agent replied · 15 June 2024
Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleProfessional and friendly service and couldn’t have asked for a more simple process for buying our first house. Very short time frame between the first advisor meeting to being given our completion date. Our Advisor Bash was brilliant with constant support and updates throughout. Highly recommend.
Adam · 20 August 2023
Agent replied · 15 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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