Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleRenewed my Mortgage with Ed Witten. Very helpful and patient when things slowed down with getting paperwork. Very responsive and knowledgeable.
Thank you
Kevin Β· 10 December 2025
Agent replied Β· 24 December 2025
Thank you for your kind words about working with Ed Witten! We are so glad that he was able to assist you with renewing your mortgage and that his helpful and patient approach was appreciated. We pride ourselves on our knowledgeable and responsive team, and we are grateful for your trust in us. Best wishes, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleCallum was absolutely fantastic at ensuring both mine and the vendors solicitors were working quickly and made sure the move went ahead despite some complications. I honestly donβt think Iβd be moved and settled now if it wasnβt for him!! Thank you for all your help, would definitely recommend πPositiveResponsiveness, Professionalism
Emily Β· 18 June 2021
Agent replied Β· 17 June 2024
Hello, thank you so much for taking the time to provide our WHB team with a 5-star review.
We are so happy to hear Callum and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
β
β
β
β
β
5/5
GoogleI cannot rate this estate agency high enough especially Callum who went out of his way with almost daily updates about our house purchase, we didnβt actually use them for our sale but bought a property from them and if we ever move again I would not hesitate to use them for our sale. Callum went above and beyond to keep us informed and without him it would have been far more stressful than it was.
Cheryl Β· 18 June 2022
β
β
β
β
β
5/5
GoogleBrowns did a fantastic job for us, with Katie finding us a great property initially and then Natalie taking us through the process of selling our house and the purchase of our new home. It was a stressful experience, but Natalie was on hand to answer every call and query and was constantly chasing things up on our behalf. I would definitely use them again, exactly the kind of service you need.PositiveResponsiveness, Quality, Professionalism, Value
Matthew Β· 18 June 2022
β
β
β
β
β
5/5
GoogleI have worked with Grace previously when she assisted me to buy my bungalow ,she has since helped me buy another house and again it went extremely smoothly,she communicated with me throughout the transactions and whenever i needed help (when i was sometimes very stressed by the home moving experience) she was very reassuring and professional throughout. I hope this will be my last move but if it isn't i will certainly be going back to Grace to help me again.PositiveQuality
Simone Β· 27 August 2021
β
β
β
β
β
5/5
GoogleCalum and the team were absolutely fabulous. We used William H Brown to sell our home because we brought the property from them a few years previously and that was a pleasant experience. Once again this time round, we we're definitely not disappointed. They kept us up to date with all that was going on with both our sale and purchase they worked well with our solicitors meaning I didn't need to constantly chase things. Every problem and obstacle was dealt with quickly and professionally by calum and it took so much stress away from a stressful time. Highly recommended!!!!PositiveResponsiveness, Quality, Professionalism, Value
Claire Β· 27 August 2021
β
β
β
β
β
5/5
GoogleBrilliant service as usual for these fantastic people. We always use William H Brown's when we sell. They are very knowledgeable about the surrounding areas and always do their best for you. They phone when they say they will and keep you well informed all the way through the process. A big thank you to Natalie who has the patience of a saint and also to Callum who always has a smile for you. A great team.PositiveResponsiveness, Quality, Professionalism, Value
Jennie Β· 18 June 2021
β
β
β
β
β
5/5
GoogleWe have only just started the process of putting our home on the market but at our first appointment Katie was very informative about how the whole process would go including expectations of costs etc which put us at ease and within less than 24Hours the contracts were signed a for sale sign was put up outside our property the photographer was booked and we had been put in contact with solicitors! Hopefully the rest of the process continues to run smoothly !PositiveResponsiveness, Professionalism
Beth Β· 18 June 2021
β
β
β
β
β
5/5
GoogleGreat service from Courtney , Calum and the whole team.
Courtney kept me update through out the sales process.
Highly recommended.
Tracy Β· 19 January 2024
Agent replied Β· 17 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleGreat staff. Buying my first home and they have been great. Aimee and Katie are so friendly and Frankie has been amazing sorting my mortgage out.
Bailey Β· 22 August 2023
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleWe used W H Brown for our recent home move and we were so thrilled with the level of customer service we received. All the team are a delight to speak to on the phone, however we mainly dealt with Calum who is extremely professional, friendly, reassuring and always there to help at every step. Thank you for making our home move got through mostly stress free :) and for all your valued help along the way.PositiveProfessionalism
Lynda Β· 18 June 2021
β
β
β
β
β
5/5
GoogleGrace has been absolutely amazing! The thought of buying a house seems so stressful, but Grace has made it simple and easy from the get go. She arranged everything for us from the mortgage lender to the solicitor. Grace was always on hand to answer any questions I had or worries and was able to put my mind at ease. I wouldn't hesitate on recommending Grace to anyone. Thank you so much for everything you've done!
Zoe Β· 18 June 2021
β
β
β
β
β
5/5
GoogleProfessional and approachable from day one. Very arduous process that took an extraordinary length of time to complete (circumstances outside their control). However Callam was exceptionally effective in juggling all the balls and keeping everyone happy. Felt truly supported by Callam and the team throughout! Fantastic service and would definately recommend and use again! 5/5
Thank you so much!
Patric Β· 18 June 2023
β
β
β
β
β
5/5
GooglePicked up my keys yesterday and thatβs thanks to Calum, Katie and Aimee for supporting me and helping me throughout the whole process of buying the house. Brilliant customer service from start to finish. All three of them were very friendly and professional in everything they did, couldnβt have asked for anything more!
Thank you Calum, Katie and Aimee.β¨
Tinashe Β· 18 June 2023
β
β
β
β
β
5/5
GoogleVery helpful throughout the whole process, couldnβt have asked for better whilst purchasing my first home! It made going through the whole mortgage process really easy for my first time!!!
Georgina Β· 16 July 2025
Agent replied Β· 16 April 2026
Thank you for taking the time to leave us this tremendous 5* revie. Kind regards, Lucy, Customer Feedback and Support Team.
β
β
β
β
β
5/5
GoogleCallum was fantastic and very proactive giving regular updates and chasing solicitors when needed a 5 star service!
Marty Β· 20 December 2023
Agent replied Β· 17 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleCourtney was very helpful from start to finish and all the other girls who helped. would 100% recommend
Linzi Β· 6 May 2025
β
β
β
β
β
5/5
GoogleExtremely helpful and very informative as I am a first time buyer. Everyone bent over backwards to help make sure I wasn't homeless due to some time constraints and Natalie was very supportive aswell as always kept me up to date with what was happening every step of the way. Would highly recommend this team to anyone who is looking to buy and/or sell a property!
Fleh Β· 18 June 2022
β
β
β
β
β
5/5
GoogleEdward was a delight to work with. He listened carefully and understood my needs perfectly. We worked together to deal with the necessary paperwork and he made the whole process remarkably easy. I can recommend him unhesitatingly.
Paul Β· 27 July 2024
β
β
β
β
β
5/5
GoogleA special mention for Courtney who has been wonderful throughout, friendly, helpful and very professional π. β¦
Lorraine Β· 16 October 2025
Agent replied Β· 16 April 2026
Awesome to hear you had such a great experience and thanks for the feedback! Weβd love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
β
β
β
β
β
5/5
GoogleI cant thank William H Brown enough, especially calum.
At some points we felt like the sale of our property was never going to happen. Calum was fantastic, he chased the whole process including finding us tradesmen to do jobs that was needed for the sale.
Thank you so much for all your help and would recommend the team to friends and family.
Katie Β· 18 June 2022
β
β
β
β
β
5/5
GoogleFriendly staff. Nothing was too much trouble.
Andrew Β· 17 December 2025
Agent replied Β· 24 December 2025
Thank you for your kind words! Our team takes pride in providing exceptional customer service and making your experience a pleasant one. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleVery professional and left us very happy
Russ Β· 17 December 2025
Agent replied Β· 24 December 2025
Thank you for your kind words! We take pride in providing exceptional service and are delighted to hear that we met your expectations. Your satisfaction is our top priority! Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleCanβt thank Ed and the rest of the team enough - we have had quite a rough time trying to buy our first house but Ed made sure to always help out where we were struggling, and got us a great mortgage offer.
Meghan Β· 25 October 2024
Agent replied Β· 8 November 2024
Hi Meghan,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Ed and the team could assist you through the process of buying your first home and secure a great mortgage offer.
Best regards,
Lucy, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.