Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend William H Brown! From the very start Callum was fast acting to get my house up for sale within days of me contacting them as I had seen a house I wanted. My house was sold within a day and I was able to put an offer in the house I wanted which wouldn't of been possible without him! From then Courtney and Charlotte have been so supportive throughout the whole process and always happy to talk to me either on the phone or via email. They went above and beyond to get me in my new home ASAP. They were also really good at keeping me updated throughout it all! Even though Evie was not involved in the selling or purchasing of the houses she was always really polite and happy to help any way she could.
Thank you William H Brown you have been amazing!
Chloe · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind review! We are thrilled that Callum, Courtney, Charlotte, and Evie were able to provide exceptional service and make your home buying and selling process a smooth one. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe recently moved house and couldn’t have asked for a better experience with William H Brown. From start to finish, the whole team were professional, friendly, and always quick to respond. A special thank you to Callum and Courtney, who went above and beyond to make sure everything ran smoothly which aided us in getting our dream house. They kept us updated at every stage, answered all our questions, and genuinely cared about making the process as stress-free as possible. Moving can be daunting, but with their support it felt straightforward and manageable. We’re so grateful for all their help and would highly recommend them to anyone looking to move!
Thank you so much!
Francesca · 16 October 2025
Agent replied · 16 April 2026
Hello Francesca,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Callum and Courtney made your moving experience smooth and stress-free. Your kind words mean a lot to us, and we're grateful for your recommendation.
Best wishes in your new home!
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleFor a couple of months we had issues finding a property but despite not finding a property with William h brown Courtney was amazing she kept us informed of new property going up in the area with in our price range. Would 100% recommend this branch as they are supper friendly and put in there all to find a property for you. Thank you so much, really appreciate what you have done for us!!!
Naomi · 24 November 2025
Agent replied · 24 December 2025
Thank you so much for your kind words! We are thrilled that Courtney was able to provide you with exceptional service during your property search. Our team always goes above and beyond to help our clients find their dream home. We truly appreciate your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe staff at William H Brown went above and beyond with the sale of our property, to reach the agreed date. Charlotte was amazing, always updating us and communication was brilliant. I would definitely recommend and use in the future. Thank you to you all
Julie · 16 January 2026
Agent replied · 16 April 2026
Thank you for the amazing review! At William H Brown, our goal is to provide exceptional service and we are thrilled to hear that Charlotte exceeded your expectations. Our team is dedicated to go above and beyond for our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKept well informed throughout my house sale process. Always friendly and polite, nothing ever too much trouble. Thank you Calum, Courtney, Evie and Ed for all your hard work over the last few months!
Lindsey · 9 April 2026
Agent replied · 16 April 2026
Thank YOU for giving us the opportunity to assist with your house sale! We strive to provide exceptional service and are thrilled to hear that you had a positive experience with our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBuying and selling a house can be a really stressful time but Courtney made things so easy for us. No matter how many times I called into branch or rang her stressing she was able to put my mind at ease. She keeps us updated at every stage, chasing things when we ask her and always with a smile on her face, nothing is too much trouble. Both Courtney and Amy are so knowledgeable in what they do and I would highly recommended anyone to sell or buy with the branch.
Andrea · 15 December 2024
Agent replied · 22 December 2024
Thank you so much for your wonderful 5* review Andrea! We're thrilled to hear that Courtney and Amy made your buying and selling experience stress-free and enjoyable. Your kind words mean a lot to us, and we're grateful for your recommendation. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with WHBrown. The team was very professional, responsive, and kept us informed throughout the process. Everything was handled efficiently, making it smooth and stress-free.Special thanks to Evie she was always approachable,Thank you to the entire team.Highly recommend!
Diya · 16 February 2026
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us. It was our pleasure to provide you with professional and responsive service, and we are happy to know that everything was handled efficiently. We will make sure to pass along your kind words to Evie and the rest of our team. Thank you for recommending us, it means a lot! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had the best experience purchasing my first home through William H Brown, Courtney was amazing! She was attentive and always got back to me straight away, making the process much easier then I expected!
Lauryn · 16 March 2026
Agent replied · 16 April 2026
Thank you for trusting us with your first home purchase! We are so glad that Courtney made the process easy for you. We pride ourselves on providing attentive and responsive service to all of our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCalum and his team were amazing. We were selling two houses with them. They did everything they could to ensure a smooth sale for both houses. They got the photographer and brochures ready so they could go on the market at the same time. They kept us updated at each part of the process and were quick to resolve any issues we had. They showed their knowledge when answering any questions we had. We also used Ed as our mortage advisor and the in house solicitors Tilly Bailey & Irvine which made things much easier and smoother. We would definitely recommend them. We can't thank them enough for helping us to sell our houses so we could buy our new house.
Jennifer · 27 July 2024
Agent replied · 26 August 2024
Hi Jennifer, thank you for sharing your positive experience with Calum and the team at William H Brown Estate Agents Maltby. We are delighted to hear that they provided excellent service throughout the sale of your two houses. We appreciate your recommendation and are glad we could assist you in finding your new home. Best Wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust want to say a massive thanks to everyone at William H Brown in maltby. Big thanks to Courtney for all her hard work with 15+ viewings on our property and thanks to Callum for all his help to get everything over the line. Would highly recommend.
Connor · 16 September 2025
Agent replied · 16 April 2026
Thank you for your review! We are thrilled to hear that our team at William H Brown in Maltby was able to provide you with top-notch service. Congratulations on your successful property sale! #ProudTeam #CustomerSatisfaction
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBoth Ed and Courtney were amazing through the whole process. We had a few hiccups through no fault of theirs and they helped every step of the way. Will be more than happy to use these guys in the future. Cheers 😁 …
Josh · 16 September 2025
Agent replied · 16 April 2026
"Thank you for the fantastic review! We are thrilled to hear that Ed and Courtney provided exceptional service and were able to overcome any challenges. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWilliam H Brown were a great support for us when buying our first house from start to end. We can’t thank Courtney enough for her continued help throughout the whole process. She provided us with frequent updates and kept in touch with the solicitors. As this whole process was new to us, she clarified anything that we were unsure of. I would definitely recommend William H Brown to others.
Jasmine · 15 October 2024
Agent replied · 22 October 2024
Thank you Jasmine for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHelpful and friendly staff. Evie went above and beyond to assist and help with my purchase keeping me up to date through the process.
Tom · 16 February 2026
Agent replied · 16 April 2026
Thank you for your glowing review! We strive to provide exceptional customer service and I'm glad to hear that our staff, especially Evie, went above and beyond to assist you with your purchase. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service throughout the sale of my home. Professional, responsive, and reliable, with great communication at every stage. I wouldn’t hesitate to recommend the team, especially Courtney.
Jo · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience working with our team, and we appreciate your recommendation. We pride ourselves on professionalism, responsiveness, and communication, and we're glad that Courtney stood out to you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWhat can I say about the team that work here? My house was sold within a week through their promotion! The team are incredible so professional, going above and beyond. Kallum with his chasing of our buyers company and Amy bringing me down off the ceiling when I was panicking, and dealing with my constant phone calls and enquiries so efficiently and professionally she really knows her stuff. They are real people, you can actually have a conversation with them. Thank you so much to all (especially Amy)
Mickey · 19 January 2024
Agent replied · 17 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCourtney was absolutely fantastic when it came to hunting for a new home.
Her efforts were greatly appreciated, and she made sure to send any properties she thought were suitable for me. …
Liam · 16 September 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We're thrilled to hear that Courtney was able to help you find your dream home. We truly appreciate your recommendation and look forward to continuing to assist you with all of your real estate needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCallum’s valuation process was very professional. He had a very good market knowledge and he kept me informed of how things were progressing while he was preparing my property for market. Amy and Katie were very professional too. They were proactive in getting me viewings and when I called them the sale had been agreed they were always happy to help. I work in property so I have high expectations but they didn’t disappoint. Thanks to you all, you made my sale very easy and I’ll definitely use you again.
Steve · 22 August 2023
Agent replied · 17 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCourtney and Calum were amazing! They made the process feel easy and kept us updated throughout. Our first time buying a house and it was made to feel so easy! Would highly recommend:)
Meg · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to hear that Courtney and Calum were able to make your first home buying experience a smooth and enjoyable one! We appreciate your recommendation and look forward to serving you again in the future. Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleI can’t thank Aimee and the team enough for all there help when buying my house. As a single mum of 2 it was very overwhelming to be buying a house on my own and at times I felt completely out of my depth but Aimee was always at the end of the phone or email to help me with it all.
Thank you again for all you did for me and the kids 🥰
Geraldine · 11 April 2025
★★★★★ 5/5
GoogleCourtney was brilliant from start to completion of selling our house. She kept us informed at all times and was always willing to talk to us when we called in the office.
Amy and Callum were also very helpful and knowledgeable.
Many thanks to all, and I would highly recommend them.
Kathryn · 26 December 2024
Agent replied · 9 January 2025
Thank you kathryn for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently been through the process of buying a new home and used the mortgage services for both mortgage and insurance needs. Ed was very helpful and always quick to respond to queries, keeping the whole process moving smoothly. As a lifetime member, I'll continue to use your services whenever needed. Highly recommend.
Alex · 15 April 2026
Agent replied · 16 April 2026
Thank you for your fantastic 5-star review, Alex. We’re delighted to hear that Ed provided such helpful support with both your mortgage and insurance needs and that his quick responses helped keep everything running smoothly.
It’s great to know you felt well looked after throughout the process, and we truly appreciate your continued trust and recommendation.
Best wishes, Evie, customer feedback and support team.
★★★★★ 5/5
GoogleCourtney was really fast and efficient helping me with my purchase. Was brilliant at chasing the seller so that I could complete quickly.
Aaron · 25 October 2025
Agent replied · 24 December 2025
Thank you for your kind words about our team member Courtney! We pride ourselves on providing efficient and timely service for our customers. We appreciate your business and look forward to continuing to provide exceptional service for all your purchasing needs. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleShout out to Edward for sorting my remortgage quickly! Everything has gone smoothly with a quick turnaround:)
Sophie · 24 November 2025
Agent replied · 24 December 2025
Thank you for the positive feedback! We strive to provide efficient and smooth service for all of our clients. It was a pleasure working with you on your remortgage. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI purchased my first house with William H Brown and Courtney was so helpful and proactive to get everything done in a timely manner.
She was able to explain every step during the process and really attentive.
Really thankful to her and Aimee who I viewed the property with!
Chloe · 1 November 2024
Agent replied · 8 November 2024
Thank you for your 5* review Chloe. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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