Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHelpful and friendly staff. Evie went above and beyond to assist and help with my purchase keeping me up to date through the process.
Tom · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent service throughout the sale of my home. Professional, responsive, and reliable, with great communication at every stage. I wouldn’t hesitate to recommend the team, especially Courtney.
Jo · 16 January 2026
Agent replied · 16 April 2026
Thank you for the kind words! We take great pride in providing top-notch service to all of our clients. We are thrilled to hear that our team, especially Courtney, exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWhat can I say about the team that work here? My house was sold within a week through their promotion! The team are incredible so professional, going above and beyond. Kallum with his chasing of our buyers company and Amy bringing me down off the ceiling when I was panicking, and dealing with my constant phone calls and enquiries so efficiently and professionally she really knows her stuff. They are real people, you can actually have a conversation with them. Thank you so much to all (especially Amy)
Mickey · 19 January 2024
Agent replied · 17 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCallum’s valuation process was very professional. He had a very good market knowledge and he kept me informed of how things were progressing while he was preparing my property for market. Amy and Katie were very professional too. They were proactive in getting me viewings and when I called them the sale had been agreed they were always happy to help. I work in property so I have high expectations but they didn’t disappoint. Thanks to you all, you made my sale very easy and I’ll definitely use you again.
Steve · 22 August 2023
Agent replied · 17 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEd has been a great help securing a number of remortgage and new mortgage deals for us. He is always fast to respond and great at explaining options thoroughly to ensure we get the best guidance. Thanks Ed we love working with you
Alison · 12 July 2026
Agent replied · 12 October 2026
Thank you, Alison, for your wonderful review! We're thrilled to hear that Ed has been a reliable support in securing your remortgage and new mortgage deals. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCourtney and Calum were amazing! They made the process feel easy and kept us updated throughout. Our first time buying a house and it was made to feel so easy! Would highly recommend:)
Meg · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to hear that Courtney and Calum were able to make your first home buying experience a smooth and enjoyable one! We appreciate your recommendation and look forward to serving you again in the future. Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleCourtney was brilliant from start to completion of selling our house. She kept us informed at all times and was always willing to talk to us when we called in the office.
Amy and Callum were also very helpful and knowledgeable.
Many thanks to all, and I would highly recommend them.
Kathryn · 26 December 2024
Agent replied · 9 January 2025
Thank you kathryn for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t thank Aimee and the team enough for all there help when buying my house. As a single mum of 2 it was very overwhelming to be buying a house on my own and at times I felt completely out of my depth but Aimee was always at the end of the phone or email to help me with it all.
Thank you again for all you did for me and the kids 🥰
Geraldine · 11 April 2025
★★★★★ 5/5
GoogleRecently been through the process of buying a new home and used the mortgage services for both mortgage and insurance needs. Ed was very helpful and always quick to respond to queries, keeping the whole process moving smoothly. As a lifetime member, I'll continue to use your services whenever needed. Highly recommend.
Alex · 15 April 2026
Agent replied · 16 April 2026
Thank you for your fantastic 5-star review, Alex. We’re delighted to hear that Ed provided such helpful support with both your mortgage and insurance needs and that his quick responses helped keep everything running smoothly.
It’s great to know you felt well looked after throughout the process, and we truly appreciate your continued trust and recommendation.
Best wishes, Evie, customer feedback and support team.
★★★★★ 5/5
GoogleCourtney was really fast and efficient helping me with my purchase. Was brilliant at chasing the seller so that I could complete quickly.
Aaron · 25 October 2025
Agent replied · 24 December 2025
Thank you for your kind words about our team member Courtney! We pride ourselves on providing efficient and timely service for our customers. We appreciate your business and look forward to continuing to provide exceptional service for all your purchasing needs. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI used William H Browns morgage advisor services and Ed my advisor was more than helpful. He went though everything with me step by step, has answered any question I have asked and kept me up to date with everything. Brilliant service, thank you Ed!
Issy · 12 May 2026
Agent replied · 12 October 2026
Thank you for your review! We're thrilled to hear that our mortgage advisor, Ed, provided exceptional service to help you navigate the process. We value your trust and are dedicated to providing top-notch assistance every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleShout out to Edward for sorting my remortgage quickly! Everything has gone smoothly with a quick turnaround:)
Sophie · 24 November 2025
Agent replied · 24 December 2025
Thank you for the positive feedback! We strive to provide efficient and smooth service for all of our clients. It was a pleasure working with you on your remortgage. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI purchased my first house with William H Brown and Courtney was so helpful and proactive to get everything done in a timely manner.
She was able to explain every step during the process and really attentive.
Really thankful to her and Aimee who I viewed the property with!
Chloe · 1 November 2024
Agent replied · 8 November 2024
Thank you for your 5* review Chloe. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have dealt with Aimee from William H brown over the last 9 weeks. Aimee has pulled out all the stops to try and get us a completion date before Christmas. With delays with solicitors Aimee has bridged the gap in communication and continuously advocated for us throughout the buying process.
Without Aimee we would have been stuck and we are extremely grateful for her help!
Jordon · 20 December 2023
Agent replied · 17 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAimee was absolutely fantastic from start to finish when we bought our property! I couldn’t have asked for a better estate agent to deal with, she really went above and beyond to get us moved in quickly and before the festive period. Forever grateful.
Bobbi · 17 December 2024
Agent replied · 22 December 2024
Thank you Bobbi for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe've had a great experience with Ed Witten throughout our remortgage. Ed was always on hand to provide advice, really informative and he made us feel really confident throughout the process. We would definitely recommend.
Kristen · 12 May 2026
Agent replied · 12 October 2026
Thank you for sharing your experience with working with Ed Witten! We are so glad that he was able to provide you with great advice and make you feel confident during the remortgage process. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleCourtney and all the staff were extremely helpful when we needed advice and updates. Someone in the office was always available to speak to and if they couldn’t Courtney would contact us as soon as she was available. Can’t recommend WHBrown enough!! Thanks all :)
Leah · 16 February 2026
Agent replied · 16 April 2026
We are so grateful for your kind words and thrilled to hear that our team provided you with the support and updates you needed. It was our pleasure to assist you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently returned to purchase our next home and once again used the mortgage services for both our mortgage and insurance needs. Ed was extremely helpful and always quick to respond to our queries, keeping the whole process moving smoothly. As lifetime members, we will continue to use your services whenever needed. Highly recommended.
Gareth · 3 December 2025
Agent replied · 24 December 2025
Thank you for your continued trust in our mortgage and insurance services. We're happy to hear that Ed was able to provide such a helpful and efficient experience for you. We truly value our lifetime members and appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEd was fantastic and helped us understand every step of the process as first time buyers. He’s very easy to talk to and is more than happy to help with any of our concerns.
Definitely would recommend.
Thank you ed so much.
Adele · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We're thrilled to hear that Ed provided exceptional service and helped guide you through the process as first time buyers. We're always here to address any concerns and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCourtney had a cheerful, consistent and considerate approach to the process of selling our house, kept in regular contact and provided timely updates. She stepped up the support towards completion and helped drive the solicitors involved to this outcome. Thank you Courtney.
Alli · 29 July 2024
Agent replied · 26 August 2024
Thank you Alli for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom a buyers perspective Courtney and her team were excellent all the way through, very accomodating and worked hard to get the completion done in time for Christmas. Well done !!!
Michael · 26 December 2024
Agent replied · 9 January 2025
Thank you for taking the time to leave us this great 5* review Michael. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEd was a fantastic help as always, friendly and positive. Highly recommend.
Alex · 12 September 2026
Agent replied · 12 October 2026
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleCallum was absolutely brilliant from start to finish. He went above and beyond for me, and answered all my questions with haste (there were a lot of questions from me!). I would absolutely recommend using W H Brown, they helped secure my first property and were wonderful along the way.
Abbie · 20 December 2023
Agent replied · 17 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCourtney dealt with both the sale of my house and the onward purchase of 2 houses. I imagine we took up a lot of her time and was rather annoying at times however she never showed it. Helpful and available any time we needed her. Nothing was too much. I don't plan on moving ever again as it was far too stressful however if I was to I would use William H Brown and would request Courtney.
Ellen · 22 September 2024
Agent replied · 22 October 2024
Many thanks for the fantastic 5* review Ellen. Kind regards, Lucy, Customer Relations.
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