5/5
Absolutely fantastic team from start to finish Thank-you so much Reed's Rains
Agent replied · 13 April 2026
Thank you for your 5* Review. From Reeds Rains Rotherham

Trusted Agent profile · Rotherham, South Yorkshire
★★★★★
267 reviews across 3 platforms
16-18 Moorgate Street, Rotherham, South Yorkshire, S60 2DG
Part of Reeds, see every office.
Reeds's office in Rotherham, South Yorkshire, at 16-18 Moorgate Street, is rated 4.6 out of 5 across 267 reviews on three platforms, including 257 Google reviews rated 4.6.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicki and Tracie were very friendly, helpful and professional when dealing with our sale. They took care of everything and found them very easy to communicate ...Read all 2 from sellers
After deciding to sell our house and a previous agent letting us down, we decided to try Reeds at Rotherham. We had the best treatment and care by these people ...Read the review from landlords
I have recently rented a property through the Rotherham branch of ReedsRains. The whole process was handled by Adam Fletcher and Hannah Read who were both ...Read the review from tenants
Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
5/5
Absolutely fantastic team from start to finish Thank-you so much Reed's Rains
Thank you for your 5* Review. From Reeds Rains Rotherham
5/5
Excellent service, used the Rotherham town centre team multiple times and never been disappointed. Jenna was an absolute star throughout the whole process and is a credit to the business!
Hello Tom, Thanks for your great review, we hope to have the pleasure of doing business with you again. Kind regards, Jenna
1/5
Never ever approach these guys. Complete waste of time. I tried renting & selling with these agents. They had two of my houses for sale on the market for nearly one year couldn’t get any viewings, got them with another agent & sold them within 2 months. Even renting was nightmare with them, we can never get through to them, never straight forward, always too many different stories! when I took the properties back off them even then they had a set up with an unknown utility provider/broker(Spark energy) Then they started ripping us off! This was in small prints!! Never approach this agent.
I am sorry that you feel this way about the service that you received. If you would like to discuss this any further then feel free to contact me. Katie Chafer Branch Manager
5/5
Excellent customer service from Jenna at Reeds Rains Rotherham. Jenna kept me in the loop at all times. I would highly recommend Jenna to anyone thinking of selling or buying their home.
Thanks for your kind words Sarah.
5/5
My wife and I just wanted to say Thank You so much for your professional manner in which you have supported us throughout the whole process of moving house. You have never failed us and continued to be a rock for us and always supplied a first class service to ease any anxieties we had with the whole exercise. We have recommended you to many of our friends and certainly would give you 10 stars if possible. Again, Many Thanks for everything that you have done, and we are sure that your hard work will allow you to go far in your personal career. Mike and Sue.
Wow! Mr Walker thank you for the fantastic review! It makes me really happy that the teams hard work is appreciated.
5/5
If you are looking to sell your home in and around the Rotherham area then look no further than Reeds Rains of Rotherham. The team is well organised and driven to exceed customer expectations through the knowledge, leadership, drive & interpersonal skills of its branch manager Nicki Cooper. On first welcoming Nicki to your home you feel confident that she has the desire to work for you in reaching your goals of receiving market valuation, she also delivers what she promises. This strong leadership sets strong antecedents throughout the team and this was experienced by me with regular updates from Jenna & George. These guys listened to our needs, worked with us on appointment bookings and never failed to deliver a service that exceeded my expectation. I cannot leave this review without giving special mention to the senior negotiator Tracey Wathall who is without doubt one of the most diligent and hard working negotiators I have dealt with. Tracey delivers, and then delivers some so to speak. The little things matters the most to customers in the often stressful process of selling your home. With Tracey's skill and desire to be the best she keeps you apprised of the process along the way. Tracey provided me with regular updates on the sales process, market trends & how this compared to my property. Tracey provided laughter, attentiveness, support & the overall feeling that you had someone who genuinely cares looking out for you. In summary, if you want a great team who deliver make the call to Reeds Rains.
Thank you for your beautiful words. It was a pleasure to work for you and I am just so happy that we met your expectations. I'm genuinely so happy that we achieved the sale which allowed you to purchase that dream home! If you hadn't of purchased it I may of been tempted! Kind regards, Nicki Cooper, Branch Manager
5/5
Reeds Rains Rotherham have dealt with the sale on my late sisters house recently. The lady in charge of the sale is Jenna who has been excellent, very professional and friendly and kept us updated on the sale of the property which is now sold STC. I would have no hesitation in recommending Jenna and if I was to sell another property in Rotherham I would definitely ask that she be in charge of the sale. Customer service was excellent (nothing too much trouble for her).
Thank you for your feedback. She really is a star and I am so pleased that you have acknowledged her. Kind regards, Nicki Cooper, Reeds Rains Rotherham
5/5
Thanka to Jayne and her Teams efforts, from viewing to completion.
Kez, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! From Jayne and all the team at ReedsRains Rotherham
5/5
Recently our family have rented a house through Reeds Rains. Adam Fletcher contacted us as we had recently registered as active applicants looking for a new home as our landlord had served notice on us to sell our current rented property. Adam contact us about a property that hadn’t even gone on the market. We viewed the property the next day and the rest is history. We absolutely love our new family home, it’s perfect. Reeds Rains and our landlord have been amazing and really accommodating. Wouldn’t hesitate to recommend.
We are so pleased that you love your new home. Thank you for choosing Reeds Rains. Kind regards, Nicki
5/5
I chose to sell my house through Reeds Rains, and they did exactly that in 6 weeks. I was updated regularly on viewings which were done on my behalf. Once a sale was achieved George rang me every week keeping me updated with the progress, he was very helpful at all times and the customer service I got from Reeds Rains overall was excellent. I would certainly recommend Reeds Rains, well done to all the team, great service.
Thank you for your comments. We love a challenge and I'm so pleased we got it sold within your time-frames! Kind regards, Nicki Cooper, Branch Manager
5/5
Hi Jenna was very helpful, nothing too much trouble, professional and a very friendly manor. She made the sale as easy as it could be. Thanx Ian
Thanks for your kind review Ian.
5/5
Jenna was a great help throughout our selling and buying process, and kept the solicitors and other estate agents on their toes. Thank you very much. Richard and Susan
Thank you for your comments, it's been a pleasure working for your family!
5/5
Excellency service outstanding professionalism can not thank the team enough especially Rebecca 10/10PositiveResponsiveness, Quality, Professionalism
Thank you so much for your fantastic review, Reeds Rains Rotherham
5/5
Good service and excellent customer service Got a lovely place to in matter of days
Thank you for your 5* Google review. We wish you all the best in your new home from Reeds Rains Rotherham
5/5
With thanks to Jenna Unwin and Adam Fletcher @ ReedsRains Rotherham for all the help and great service i have been provided with would highly recommend them... cheers guys
Hi Kimberley. Thank you for using us to let your property. We are pleased it went smoothly. Kind regards, Nicki Cooper
5/5
I am really pleased with the support offered from reeds rains, it was Hannah Read and Adam Fletcher who were negotiating my let. Hannah kept in contact with me through-out informing me of the progress and Adam was the first person to see me at my new property to have a chat, both really nice people. really pleased with the service!
5/5
Brilliant news from Jenna today , who has chased information , and kept us informed along a very stressful time . Jenna you have put in a lot of effort into achieving a long awaited result and it is very much appreciated . Cannot express how much we appreciate your help . Also it's a great team at Rotherham RR . They also work together to do their best for everyone . Thankyou so much xxxxx
Thank you for your kind words Doreen. I knew we would get there in the end!
5/5
I have just completed a purchase with Reeds Rains and whilst it wasn't completely stress free I would like to commend and give George Pitchford a 5 star rating for his professionalism shown to me during this transaction. George always called me back and did his best to help with problems that were being raised. This rating is solely for GEORGE PITCHFORD as an individual who is an asset to Reed Rains
Thank you very much for taking the time to leave us with some feedback, enjoy your new property and all the best for the future.
5/5
Sarah was the one who helped me through all the process. Would recommend her to everyone! ❤️ Really helpful. Always in touch. Best experience 👌🏻 …
Thank you for taking the time to leave Sarah a review Edita. We really appreciate it.
5/5
Would like to leave a review for Tracy and the team who have dealt with the property whilst she's been out of office passing messages along for me. Brilliant woman and very reassuring when things were not looking great on the other side but she's pushed for us to finally get that move in date. Thank you 😊 …
5/5
Rotherham Branch and Jenna in particular, was faultless - from initial pre-agency interview 19 months ago to final sale. To add, Jenna discretely and professional held together a difficult (family) tripartite communication process with humility and integrity from inquiry to sale closure! Conversely, it was unfortunate that the Sheffield based solicitor who assisted didn't apply the same standards of due (customer) care and attention!PositiveResponsiveness, Professionalism
Thank you so much for this amazing feedback. Jenna is indeed a star! Reeds Rains Rotherham
5/5
Happy tennant dealt with Adam fletcher who is always aprachable been with reeds rains for two years and many more years to go very happy
Thank you for your kind comments. Kind regards, Adam, Reeds Rains Rotherham
5/5
I recently rented my house through Reeds Rains and received a brilliant service - Hannah was really helpful with my application! Thanks so much :)
Thank you so much for your review, we hope everything goes well in your new home.
5/5
My husband and I were very pleased with the service we received from Reeds Rains. Simon Burnett is the lovely gentleman who helped us in our house buying process. He always kept us in the loop and informed as to where we stood and he was a huge help. Couldn't have done it without him! Highly recommended, thankyou Simon!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds's Rotherham office has 267 reviews across three platforms: 257 on Google, 6 on Facebook, 4 on View Agents.
Reeds Rains, Rotherham is rated 4.6 out of 5 across all 267 reviews, and 4.6 out of 5 on Google from 257 reviews.
Reeds Rains, Rotherham, 16-18 Moorgate Street, Rotherham, South Yorkshire, S60 2DG.