1/5
The worst agency ever!!! Will not give our bond back and ignoring our emails and calls, will be taking this further!! Absolutely joke avoid these people at all cost !
Trusted Agent profile · Rotherham
★★★★★
125 reviews across 2 platforms
234 Bawtry Road, Wickersley, Rotherham, S66 1AA
Crucible Homes's office in Rotherham, at 234 Bawtry Road, is rated 3.6 out of 5 across 125 reviews on two platforms, including 116 Google reviews rated 3.7.
Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
1/5
The worst agency ever!!! Will not give our bond back and ignoring our emails and calls, will be taking this further!! Absolutely joke avoid these people at all cost !
5/5
With everything we are all going through, Fiona still managed to find me and my partner a wonderful house to live, she is very professional, kind, and many more things, any questions we had, she answered them straight away, by far the best estate agents i have ever been in contact with, 100% recommended. Fiona Ellery thank you for everything.
5/5
Efficient, friendly and helpful service from Gemma. Thank you!
5/5
I have rented a house off crucible for over a year now, I have not had any problems with them. I have always dawn deal with me; she is so welcoming and polite, always helped me to the best she can when I've rang up about something. I might be leaving crucible soon and will be sad to not have dawn dealing with my problems
5/5
We sold 2 of our properties with Crucible, an amazing team very efficient. They sold both our properties within 2 months from going on the market and I will recommend them to anyone. Prior to them I had these properties with another agent for more than a year. A huge thank you to the whole team, especially to Emma, Gary and Jab.
5/5
We have found the staff at Crucible extremely helpful, supportive and professional. Danica in particular has been amazing, very professional with a lovely, bubbly personality. She always goes the extra mile, is always the same and makes you feel that nothing is too much trouble. We would highly recommend Crucible, especially the Wickersley branch, to anyone buying or selling property.
5/5
Agents who give that little extra
I used these agents to sell my house and Emma and Gary in particular were very attentive nothing is too much they took all the stress away from me from start to finish. I would highly recommend these agents they are one of the best around. Thank you for a great service with a smile.
5/5
We called crucible to value our home as we were thinking of selling. We spoke with Emma who was very helpful and professional. When they came to complete the valuation they were friendly and knowledgeable, also no pressure which was important to me. We have decided not sell just yet but wouldn't hesitate to use Crucible when we do.
5/5
I had a valuation booked by Jemma, it was booked in quickly and with professional service. Would use crucible again
5/5
In my work as a property maintenance contractor, I have regular contact with the crucible staff, especially the wickersley branch. Dawn, Emma, Michelle and Dawn are my main contacts. I always find them to be extremely friendly and helpful. They all seem very knowledgeable, whether it be regarding properties or tenants-it’s as though the know each one individually
1/5
Rent a property the most ignorant people on the planet been waiting on simple repairs over a year now
1/5
Absolutely lack of professional conduct. Keep away
1/5
They "forgot" whether they put the right fire cladding in our building so now we wake up to the sound of loud drilling and sawing, every day for 5 months
5/5
I recently rented a property through crucible, I never had an issue and they were always there when needed. I found Dawn particularly helpful in my time.
5/5
We sold our old house and acquired our new one through Crucible with Emma Fox-Borrington as our estate agent. She dealt with the whole process as fast, efficient and stress free as possible and made the whole experience easy. Would 100% recommend.
1/5
Been trying to contact their emergency number for last 24 hours no response to calls or text the property they own above me had a flood n ruined my flat.. thanks for your non response im far from happy not a good way to deal with problems....
1/5
This company is going out of business very shortly. Anyone who is owed money by this company is well advised to get it back as soon as possible or you will lose it! Don't pay them money upfront you will lose it. You have been warned!
5/5
Ive used there services as a buyer and a landlord and have found them to be helpful and pro-active whether it be finding me a new property or a tenant. They keep things simple and this uncomplicated approach has made them a pleasure to deal with.
4/5
Crucible have been managing my property for many years and I am pleased that, after a period when they seemed to have taken their 'eye off the ball' due to understaffing, the Wickersley team seems to be back on track and actively managing things.
1/5
Rotherlets/Crucible
Anyone who is owed money by this company would be well advised to seek payment as soon as possible, this company is going out of business very soon.Changing the name from Rotherlet has not resolved any of the managerial problems, you have been warned!
1/5
Absolute disgrace, would not recommend, unavailable, shoddy, incredibly unbelievably slow. Making phone calls at 4.45pm when we have been in contact since 9am. Hopeless from the owner perspective and from trying to let. Thanks
5/5
Crucible were very friendly, and kept us well up to date with phone calls and emails, it was quite an upsetting time for our family and they were helpful and sympathetic with us. Thank you for a very positive experience.
1/5
Unprofessional, Unorganised and at times unbelievable. If you would like a letting agent that speaks to people like filth, incapable of transmitting a simple message and totally unable to write down anything they are told, this is the shambles for you.
5/5
I've just sold my house with Crucible and the process from valuation to completion was quick and hassle free. All the staff are polite and helpful, any queries were responded to quickly and professionally. Well done and thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Crucible Homes's Rotherham office has 125 reviews across two platforms: 116 on Google, 9 on Yell.
Crucible Homes Rotherham is rated 3.6 out of 5 across all 125 reviews, and 3.7 out of 5 on Google from 116 reviews.
Crucible Homes Rotherham, 234 Bawtry Road, Wickersley, Rotherham, S66 1AA.