5/5
In all the time we have been dealing with Bricknells, we have always received a great service
Agent replied · 23 August 2024
Hi Carl, glad you are happy with our service, thanks for the review.
Trusted Agent profile · Rotherham
★★★★★
204 reviews across 3 platforms
1st Floor Cotswold House, Bawtry Road, Wickersley, Rotherham, S66 2BL
Bricknells Rentals's office in Rotherham, at 1st Floor Cotswold House, is rated 4.8 out of 5 across 204 reviews on three platforms, including 195 Google reviews rated 4.8.
Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
5/5
In all the time we have been dealing with Bricknells, we have always received a great service
Hi Carl, glad you are happy with our service, thanks for the review.
5/5
Bricknells are a great letting agent to work for with friendly, appoachable staff. Never had any problems at all. Bytol Roofing Ltd.
Thank you for your lovely review, through communication we build great relationships.
5/5
They are amazing and so kind! I am very happy to work with them.
Hi, thanks for taking the time to leave Bricknells a 5 star review, if you're happy, we're happy!
5/5
Paula Beaumont, one of the Bricknells rental agents, has provided outstanding service in all our business dealings. Highly recommended.
Thank you for your review Ruth, Paula is an asset to our company.
1/5
horrendous been in this house 7 years had laminate laid down nothing more but constantly seeing people going next door doing the damp new this new that i asked for a tenancy agreement a few weeks ago still waiting. i asked for a fence and gate so my kids can play out they refused so they cant play out as its not safe took 2 years to get a new boiler and a winter with an 8 month old in and out of hospital on oxygen to get it
5/5
Simon at Bricknells has helped me for many years. Whenever my property became empty I would just contact Simon, provide him with any updated information and he would have it advertised in no time. I have always had a good interest from the advertising and been very satisfied with the tenants. Simon deals with the tenancy agreements, reference checks and makes sure I am aware of any changes in legislation. I have always found him to be helpful and supportive if I needed clarity on anything. I would have no hesitation in working with Simon again and using Bricknells as a letting agent. Thanks Di
5/5
Would highly recommend using Bricknells to all Landlords. No matter what questions I've asked I've instantly had a detailed explanation which is really reassuring - these guys really know their stuff
Really appreciate your review. Thank you.
5/5
Excellent Service and Responsiveness
Bricknells have been my agent of choice for the past two years. As a landlady with a number of properties in the Rotherham area, I have found their local knowledge to be exceptional. Property inspections are conducted on a regular basis to ensure that properties are maintained to a high standard. I have found that any property repair issues that the tenants may have are attended to swiftly, and this is due to good communication between agent and landlord. I have never heard any complaints from my tenants with regards to the contractors used for repairs. It is very rare that I have withhold any amount of the bond paid on my properties as any issues are dealt with before the tenants vacate the property. I would recommend (and have done) Bricknells to anyone looking for a property and to any landlord looking for an efficient, competitive agent.
1/5
Will never rent through them again
Shocking customer service manner, lack of communication and slow to respond. Put everything in writing to them because they deny phone conversations and anything that you log over the phone. Very poor customer service and people skills, miserbale bunch of women and very rude when you visit the Rotherham Wellgate branch to sign papers etc. Poor property maintenance, repairs and I had to argue my bond back due to them not communicating with my landlord properly. Overall my renting experience with them was a complete sham, I cut it short and moved so that I got a better agent and property that is maintained and managed well by a different company. Will never rent through this company again
5/5
Brilliant people to deal with!, never had any problems at all.
Thanks for the review Jack, please don't hesitate to contact us, we're here to help.
5/5
Jess at Bricknells is amazing. Absolutely outstanding service with any and all enquiries. Would 100% recommend
Hi Rebecca, lovely of you to give Jess a 5 star review, we agree, she's amazing.
5/5
Just started renting a property through Bricknells Rentals and I really can't express how wonderful and supportive they're.
Thank you very much for your review, we aim to please. I'm so glad that you are happy with our service.
5/5
Amazing service from Maria. Kept me upto date all through the process and bent over backwards to help my move back to Rotherham. What an amazing lady and company
Really appreciate your review, it means a lot to the whole team.
5/5
Fantastic company so easy to work with and staff were really helpful and just brilliant
Thanks Chrissie, so pleased that you're happy with our service.
5/5
Very helpful team. Definitely recommending you to my friends. The whole team has been helping.
Thank you so much for taking the time to leave a review, glad we could help.
5/5
Amazing service from a brilliant team!
Thanks for the review Daisy, glad we could help!
5/5
I’ve worked with bricknells For over 15 years and it still fills me with great joy and excitement. All the staff are an absolute delight.
Thanks for the review Michael, we love working with you too.
5/5
As a landlord with several properties, I have always found the staff at Bricknells Rentals willing to offer advice whenever I had an issue. They offer a great and professional service and I would not hesitate in recommending them to any landlord who is looking to have their Property Managed in a professional and compliant manner, in this ever changing market .PositiveResponsiveness, Professionalism
5/5
My experience with Bricknells has been superb. I sought advice and assistance with issuing a legal document not only was it done in a timely and professional manner but I found the company to be up to date with current laws and new legislations. I would highly recommend to any new landlords looking for a professional and highly trained team.
5/5
Nice property and amazing service. Thank you BR
Thanks Rishi, lovely review, glad we could help.
5/5
Never an issue and no problem went unsorted
Thanks for taking the time to leave your review Alan, it is really appreciated. I'm very glad that we were of assistance to you and we wish you well for the future.
5/5
Excellent service! The lady that was helping me was super friendly and explained the process of renting a property.
Hi Maciej, I'm glad that we could help you in finding a new home. Thank you for taking the time to send us a review.
5/5
I have been working with Bricknells for the past two years. As a landlady with a number of properties in the Rotherham area, I have found their local knowledge to be exceptional. They are quick to sort any issues that may arise so that the tenant is minimally inconvenienced. From the tenants points of view, the feedback that I get is always very positive. Happy tenants, happy landlady!
5/5
One word describes the agent ‘Professional’
Thank you so much for the review, if you need any further assistance, you know where we are!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.