Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTOP CLASS SERVICE!!
I have been dealing with Bricknells Rentals for the last 8 years and can not find fault.
The professionalism from every member of the team is outstanding.
There have been many legislation changes over the years and Dawn, Kelly and their fantastic team are up to date on everything and are on hand to answer any queries and resolve any problems as they arise.
I have no hesitation in recommending Bricknells to Contractors, Tenants and Landlords.
Fantastic, you don't get many Agents like this
one!
Caroline · 24 August 2022
Agent replied · 23 August 2024
Caroline, what can we say to such a great review except thank you for your kind words, they are appreciated.
★★★★★ 5/5
GooglePositive experience with Bricknells through my 8 years tenancy
Scott · 26 December 2025
Agent replied · 25 January 2026
Thank you Scott for your great review, we're very sorry to lose you but wish you every happiness in your new home.
★★★★★ 5/5
GoogleThe best customer service by far. we have used Bricknells for a number of years to let our property and they have always been professional and nothing is too much trouble I would definitely recommend:
Karen · 21 March 2025
Agent replied · 26 April 2025
Thank you for a lovely review and recommendation Karen.
★★★★★ 5/5
GoogleMaxine has been very friendly, helpful and professional in helping my husband and I throughout our whole rental application!
Marie · 24 August 2023
Agent replied · 23 August 2024
Thank you for your review Marie. I hope you are both happy in your new home. Best wishes Maxine.
★★★★★ 5/5
GoogleI recently contacted bricknell’s for property advice, Chris was very willing to help and responded promptly to all my responses, despite my annoying questions. Top rate customer service.PositiveResponsiveness, Professionalism
Usman · 24 August 2022
Agent replied · 23 August 2024
Hello Usman, I'm sure Chris didn't find your questions annoying, he's always happy to help with anything property related. Thank you for your review.
★★★★★ 5/5
GoogleI have had a great experience with Bricknells. Anything that I have needed has been sorted promptly and professionally. I have built a great rapport with Maxine who has been my agent for a number of years. She is so helpful and takes the time to answer my queries and facilitates any works or communication with care.
Lindsay · 25 February 2024
Agent replied · 23 August 2024
Hello Lindsay, it's very nice to hear from you. Maxine is a great asset to the Bricknells team and we appreciate your loyalty.
★★★★★ 5/5
GoogleMoved my properties to Bricknells when Paula Beaumont joined the company as she's managed my properties in her previous company. She's a complete professional. Thorough, efficient and not afraid to say it like it is for the benefit of the property. I'm sure she's already a great asset to the company, who so far have shown themselves to have a high standard of practice.
Gloria · 24 August 2023
Agent replied · 23 August 2024
Thank you for your review, it's lovely to hear that you hold Paula in such high esteem, our amazing team have made her very welcome.
★★★★★ 5/5
GoogleAs portfolio Landlord, I have worked with several management agencies over the years. Interestingly each agency is very different in their approach even though essentially they provide the same service. Recently I have started using Bricknell’s Rentals based in Sheffield to manage some of my properties and thus far the service provided has been exceptional. Friendly, approachable and most importantly efficient. I have no hesitation is recommending this company. Many thanks to Dawn and the team.
Russell · 25 August 2017
★★★★★ 5/5
GoogleHad an issue with a Landlord (not a Bricknells Landlord) not returning my deposit and was looking for some advice. New to renting so not sure on the rules. Spoke with Dawn at Bricknells who was fully aware of all the regulations and compliance that my Landlord should have followed. Advice was clear, specific and concise. Helped resolve my issue, fantastic service would definitely recommend.PositiveProfessionalism
Nigel · 24 August 2021
★★★★★ 5/5
GoogleHi All
I have been with Bricknells at least for last year 8 years with my property. I think they do a very good service and value for the money. Very pro-active, helpful and support is excellent. If anyone wants to rent a house, I have no hesitation to recommend them for the service.
Cheers
Alex
Alex · 24 August 2023
Agent replied · 23 August 2024
Hi Alex, lovely to hear from you. Thank you so much for leaving a review.
★★★★★ 5/5
GoogleMaxine was very supportive
Peter · 27 November 2023
Agent replied · 23 August 2024
Thanks for your feedback Peter. If we can be of further help, please don't hesitate to contact us.
★★★★★ 5/5
GoogleI'm a new landlord to Brickenells and they have been brilliant. Proactive, informative, supportive and made the usual dreaded paperwork far more manageable! I would absolutely recommend them, without hesitation!
James · 4 December 2024
Agent replied · 11 December 2024
We're happy to help you James, thank you for choosing Bricknells.
★★★★★ 5/5
GoogleFrom working with Bricknells in the last few months I have observed a very professional company, at the top of their game in fact!
They are extremely conscientious, knowledgeable and responsive, they offer an exceptional service to all concerned, whether it be property owners, tenants, contractors or staff.
I highly recommend this company!
Chris · 24 August 2023
Agent replied · 23 August 2024
Thank you for taking the time to leave a review Chris, it means a lot to us.
★★★★★ 5/5
GoogleBeen renting off bricknels going on 10 years they have been great letting agent always helpful with any issues we've had over this time and the landlord was as equally helpful with repairs ect getting them sorted quickly only left them as we've now bought the property from the landlord,, 5*
Simon278 · 24 August 2023
Agent replied · 23 August 2024
Hi Simon, thanks for a great 5* review. We aim to please, we hope you'll be very happy in your own home.
★★★★★ 5/5
GoogleWere going to be renting a property from Bricknells in the coming weeks. We had a viewing with a chap called Mike. He was fantastic, gave us all the time we needed see and get a feel for the house. Mike was amazing with the kids and very patient with them. Mike's a credit to the company.
Robert · 24 August 2020
★★★★★ 5/5
GoogleJust a short note to say how happy I am working with Bricknells on my properties. I have been with them from my first house to rent in 2007 and since then had such confidence in them that the other properties I have are all handled by Bricknells.
John
John · 24 August 2023
Agent replied · 23 August 2024
Hi John, what a fantastic professional relationship - 16 years and counting! We are very happy to help with the management of your portfolio.
★★★★★ 5/5
GoogleGreat service and very professional Maxine has been fantastic and extremely helpful
Caroline · 24 August 2022
Agent replied · 23 August 2024
Thanks Caroline, Maxine will be very happy to hear this.
★★★★★ 5/5
GoogleThanks again to Maxine for chasing up issues with the water damage to my ceiling and the timer on my boiler.
Maxine and all the team are always incredibly helpful and polite.
Always reassuring to know you are there to help.
Steve Harrison
Steve · 27 November 2023
Agent replied · 23 August 2024
Thanks for your review Steve, I'm glad we could be of assistance.
★★★★★ 5/5
GoogleBricknells is a reputable letting agency which I have been with for around ten years. They provide a high quality service, they are prompt, helpful, friendly. They provide good advise. They provide detail reports regularly of my property to ensure it is cared for by the Tennant. I am extremely happy with the service.
Lynn · 24 August 2022
Agent replied · 23 August 2024
Hi Lynn, lovely to hear from you. Thanks for the great review.
★★★★★ 5/5
TrustpilotGreat service
Great service, they have just helped me find a tenant for one of my rental properties and were wonderful throughout the process
A · 24 October 2025
★★★★★ 5/5
GoogleWe at GNA Builders LTD have worked with Bricknells Rentals for many, many years as one of their contractors. We have built up great relationships over the years which helps to provide a great service all round. Nothing is too much trouble and they are just a phone call away. Highly Recommend.
GAVIN · 24 August 2022
Agent replied · 23 August 2024
Thanks GNA Builders Ltd for a great review.
We really appreciate everything that you do and long may it continue.
★★★★★ 5/5
GoogleOne of the best estate agents I have used, I dealt with a Bricknells colleague called Jess who has been absolutely fantastic, extremely helpful in every way, great customer service, a credit to Bricknells. I would highly recommend Bricknells.
Bridge · 24 August 2023
Agent replied · 23 August 2024
Thanks very much for your lovely review Bridgette, Jess is a great asset to our team.
★★★★★ 5/5
GoogleGreat team to deal with throughout our tenancy. Helen, Faye and Carole all been fantastic. Highly recommend
Charlie · 25 September 2024
Agent replied · 25 October 2024
Thanks Charlie for taking the time, it really makes our day to receive a great review.
★★★★★ 5/5
GoogleHelen and Carole never left us out the loop , brilliant communication. We were surprised with how quick and smooth everything went. From applying to moving in😊. Highly recommend …
Emily · 20 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.