Trusted Agent profile Β· Rotherham

Bricknells Rentals Rotherham reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

204 reviews across 3 platforms

1st Floor Cotswold House, Bawtry Road, Wickersley, Rotherham, S66 2BL

Bricknells Rentals's office in Rotherham, at 1st Floor Cotswold House, is rated 4.8 out of 5 across 204 reviews on three platforms, including 195 Google reviews rated 4.8.

Google logo

4.8 / 5

195

Reviews on Google

This office

Yell logo

3.7 / 5

6

Reviews on Yell

This office

Trustpilot logo

3

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rotherham office, from every platform, shown as written. First names only.

5/5

Google

Throughout our tenancy, we were consistently well supported by the team at Bricknells. Any issues that arose within the property were dealt with promptly and efficiently, ensuring minimal disruption to us. Although we did not meet the … More

Ben Β· 26 November 2025

Agent replied Β· 25 January 2026

Thank you for your feedback. We are delighted to hear that you felt well supported throughout your tenancy and that any issues were resolved promptly and efficiently. We are also pleased that the landlord’s responsiveness contributed … More

5/5

Google

Fantastic service from viewing to completion of our moving in date. Paula was professional and when we needed to be out of our last house to the new one. Paula managed to get us moving swiftly. Many thanks for looking after us. Mr & Mrs G

Stuart Β· 24 August 2023

Agent replied Β· 23 August 2024

Hi Mr & Mrs G, thanks very much for the great review. Paula will be very happy that you're satisfied, we hope that you will be soon settled into your new home.

5/5

Google

Can’t recommend Bricknells enough, I feel Maxine has gone above and beyond to help me find my dream house to rent . Thankyou so much 😊 …

Amy Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for your lovely review! We’re absolutely delighted to hear that you had such a positive experience with … More

5/5

Google

I just rented my first apartment with Bricknells and I must say the customer service is top notch. Thankyou Linda foster-Marie for making renting an apartment look easy πŸ₯°πŸ₯° …

Uchechi Β· 18 January 2026

Agent replied Β· 25 January 2026

Congratulations on your first apartment! πŸŽ‰ Thank you so much for the lovely feedback, we’re absolutely delighted to hear that your experience with Bricknells was such a positive one. Linda will be thrilled to know she helped make the process feel easy and stress-free. Wishing you all the best in your new home, and please don’t hesitate to reach out if you ever need anything!

5/5

Google

β€œBricknell Rentals is my favourite. They make the rental process easy and simple. The staff are professional, and if you have a problem, it gets attended to there and then. Highly recommend.”

Rokko Β· 26 December 2025

Agent replied Β· 25 January 2026

Thanks so much for the wonderful review! We’re thrilled to hear that Bricknells Rentals is your favourite and that our team has made the rental process easy and straightforward for you. It’s great to know our staff’s professionalism and … More

5/5

Google

Paula is a very professional member of staff, who has been my agent for a number of years. Nothing is too much trouble for her and she will always sort out any problems swiftly. I would highly recommend her.

Debbie Β· 28 October 2023

Agent replied Β· 23 August 2024

Thank you for taking the time to leave a review Debbie. Paula is a valued member of the Bricknells team!

5/5

Google

absolutely amazing couldnt recommended them more , they were amazing , 5 year ago they welcomed me and my daughter into our perfect little house and made it so easy they have always been so friendly and professional and always been there for us whenever we have needed them communication was always fast and brilliant, i have now purchased the house i rented 5 year ago and will always be grateful for everthing they have done for me and my little girl.

Gemma Β· 14 June 2025

4/5

Google

Bricknells rentals are a good estate agent The person who I do was quite happy for me to gab on to him

Andy Β· 16 February 2026

Agent replied Β· 16 April 2026

Thanks for the review Andy, we love communication, keep talking, it's good for you!

5/5

Google

Paula, Maxine and the team are great to work with. It is clear that they do their best to assist all involved in what is a challenging market.

James Β· 25 February 2024

Agent replied Β· 23 August 2024

Thank you James, the team will be very happy, it's nice to be appreciated.

5/5

Google

I have received an excellent service from Bricknells Rentals. Maxine is very professional and helpful. She helps to sort out the problem quickly.

Macy Β· 25 May 2024

Agent replied Β· 23 August 2024

Thank you so much for your lovely review. We appreciate your kind words and are so glad that you are happy with our service. We strive to provide the best customer service.

5/5

Google

I dealt with Maxine during a really massive move, and honestly she’s just incredible. She made this process so much easier, and is a genuinely lovely person. Definitely recommend. Thank you all so much!

MissTovar1 Β· 28 September 2023

Agent replied Β· 23 August 2024

Thanks for your lovely review, Maxine is definitely an asset to the Company. We hope you'll be very happy in your new home.

5/5

Google

Recently purchased a property (buy to let) with tenants that Bricknells were managing. The team at Bricknells and in particular Maxine have been great in communicating throughout the transition process and have always gone above and beyond in assisting. Highly recommend to all.PositiveResponsiveness, Quality, Professionalism

Arfan Β· 24 August 2022

Agent replied Β· 23 August 2024

Thank you Arfan, you know where we are if you are looking for any more (buy to let) properties.

5/5

Google

Chris and Maxine have been absolutely fantastic to work with. Friendly and professional with excellent communication .

Jane Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you very much for your kind words. We’re delighted to hear that you had such a positive experience working with … More

5/5

Google

Bricknells have been a great letting agent for us the last few years as tenants! Special thanks to Maxine for always being so lovely, and fast to deal with requests and issues :)

Katie Β· 24 August 2023

Agent replied Β· 23 August 2024

Thanks Katie, Maxine will be very happy to see your review. Glad we could help!

5/5

Google

I was in a situation where I needed to move quickly into a property and this was my first rental experience. Speaking to the professional team at Bricknells we quickly identified some suitable properties and the team prepared me for the process of renting and what I would need to provide to speed the process up. From start to finish I was kept in the loop about progress and the property they managed was extremely clean, well maintained and any issues throughout my tenancy were rectified immediately (boiler packed in one winter and a new one was installed the following day when we realised it could not be repaired). The team at Bricknells are brilliant and made sure I was happy throughout my tenancy. Only wish they did sales as well, as my experience of other agents has not been as positive!

Timothy Β· 24 August 2023

Agent replied Β· 23 August 2024

Thank you for your great review, we're glad you had a really positive experience whilst renting a property through Bricknells.

5/5

Google

Great service and very professional looking after absolutely everything. Feel very safe with our property in their hands

Lomas Β· 22 January 2026

Agent replied Β· 25 January 2026

Thank you for taking the time to share your feedback. We greatly appreciate your trust and confidence in our services.

5/5

Google

We used Bricknells to rent a house and Maxine has been extremely helpful throughout! We've really loved having her as a contact throughout our time renting. Maxine was absolutely brilliant liaising between the landlord and ourselves. Would 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value

Emma Β· 24 August 2022

Agent replied Β· 23 August 2024

Thanks Emma, we hope you are very happy and settled in your new home.

5/5

Google

Such a lovely and helpful team. They made the whole renting transition go smoothly, especially Maria, she was really helpful and patient. I would recommend them anytime!.

Ola Β· 24 August 2023

Agent replied Β· 23 August 2024

We love to hear that you had a great experience whilst using Bricknells. Thank you for taking the time to leave this review. We hope that you will be very happy in your new home.

5/5

Google

I can’t thank Dawn Holmes and the team at Bricknells Rentals enough for their help and support. Dawn has given us endless expert advice in dealing with a problem we had. I would recommend Bricknells Rentals to anyone.

Jack Β· 24 August 2022

Agent replied Β· 23 August 2024

Thank you for your review Jack, we really appreciate that you took the time.

5/5

Google

A very professional company who I would highly recommend to other landlords. Communication from start to finish was excellent. Having started the process of letting our property with a national letting agent, it was refreshing to use a local agency who took pride in accurately pricing the property and not just trying to win the listing by offering the highest rent. Thanks great job Bricknells.

Simon Β· 26 March 2024

Agent replied Β· 23 August 2024

Thank you Simon, we appreciate your comments and thank you for trusting Bricknells with your property.

5/5

Google

I cannot recommend Bricknells highly enough, we have two properties with them. Some months ago one of our tenants stopped paying and it took us months to go through the grist and mill of getting her evicted. Bricknells supported us at every step of the way. Following the eviction and the unbelievable state the tenant left the property Chris the Operations Manager was instrumental in discussions with the loss assessors and for helping us again and again to get a good settlement. They do an excellent job when things are going smoothly and increase their service as neccessary when there are bumps in the road. If you want an honest, straightforward company to manage your lettings then you don't need to look any further than Bricknells. 5***** without hesitation. Nick Sievewright

Footprint Β· 24 August 2020

5/5

Google

Very helpful whenever needed. No complaints at all.

Isaac Β· 20 January 2026

Agent replied Β· 25 January 2026

Thanks Isaac, glad we were of assistance. Good luck in your new home. The Bricknells Team

1/5

Google

As a tenant, my wall was leaking for over six months and water consistently leaked in my flat. The landlord and Bricknells consistently passed blame between them and refused to do anything to fix the obvious hazard. Several roof tiles fell of the ceiling in the bathroom and they left the heating broken for multiple weeks without fixing. The only time I was contacted directly was during the start of first lockdown to make sure I was aware that I must pay my rent on time. To their credit, I got my deposit back, but their conduct as been disgraceful and I am glad to have left.NegativeResponsiveness, Quality, Professionalism

Stephen Β· 24 August 2022

Agent replied Β· 23 August 2024

Stephen we are sorry you feel that our management has fallen short. We can only rectify problems and improve our systems through direct communication and if the complaints procedure has been adhered to, please contact us if you would like help to access this. Further to the above we have reviewed our records of actions taken regarding the issues raised. There does seem to be a variance with what you claim. We will be pleased to discuss should you wish to call the office.

5/5

Google

I have been a tenant with bricknalls for almost three years , and can honestly say that the quality of service has been second to non, all staff are competent and professional at all times but more than that they have not forgotten the human element that so many companies seem to forget these days, they are compassionate in difficult circumstances and always do their very best to full fill the needs of all parties. they never forget the small details such as letting you know who is dealing with your account so that you are never passed around and always know who you need to speak too. Management are no different and maintain a kind and competent service which again is so very rare these days, I highly recommend bricknalls to anyone who is considering letting a home or requiring a company to manage their property

Kara Β· 24 August 2022

Agent replied Β· 23 August 2024

Thank you Kara your words are much appreciated by all the team!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bricknells Rentals's Google reviews

Questions about Bricknells Rentals Rotherham

How many reviews does Bricknells Rentals Rotherham have?

Bricknells Rentals's Rotherham office has 204 reviews across three platforms: 195 on Google, 6 on Yell, 3 on Trustpilot.

What is Bricknells Rentals Rotherham's rating?

Bricknells Rentals Rotherham is rated 4.8 out of 5 across all 204 reviews, and 4.8 out of 5 on Google from 195 reviews.

Where is Bricknells Rentals's Rotherham office?

Bricknells Rentals Rotherham, 1st Floor Cotswold House, Bawtry Road, Wickersley, Rotherham, S66 2BL.

The Trusted Agent

Is this your office? Claim your page.