Trusted Agent profile · Rossendale
★★★★★
765 reviews across 2 platforms
75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
Part of Keenans, see every office.
Keenans Estate Agents's office in Rossendale, at 75 Bank Street, is rated 4.4 out of 5 across 765 reviews on two platforms, including 248 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Keenans Estate Agents Rossendale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rossendale.
Every review we hold for the Rossendale office, from every platform, shown as written. First names only.
4/5
TrustpilotFeedback on Keenans Service
I consider the service provided by Keenans to be very good. The property involved was sold at an above the asking price and 24 viewings were arranged.The staff were efficient and friendly always returning calls promptly.I would recommend anyone to use them
4/5
TrustpilotThe staff in the office are extremely…
The staff in the office are extremely efficient , knowledgeable and keep you bang upto date with viewings on your properties and inform you once viewings have taken place. Highly recommended.
5/5
GoogleVery pleased with the services offered from Keenans and our allocated agent, Lewis Chilton. We were kept informed of regular progress and had a smooth transaction when selling an apartment.
5/5
TrustpilotAmazing Service. Especially from Sam at the Bury Branch
The service from Sam at the Bury branch has been amazing. Constant check ups, keeping us updated very regularly. If I need help with anything I also know they are just a phone call away, which they always answer. Definatly recommend.
5/5
TrustpilotCourteous, friendly and polite.
I recently viewed a property with the Clitheroe team and they were very courteous and helpful with showing me round and answering any questions I had. From booking the viewing to getting my feedback the whole team were thoroughly polite.
5/5
Googleexcellent service. a very professional company. they follow up every viewing for feedback and report back to the seller. Quality of photos is much better than competitors as they use photographers and not an iPhone. rates are very competitive. all in all, a good agent to sell with.
5/5
TrustpilotI have been on both sides of the…
I have been on both sides of the process with Keenan’s and have found them to be first class. Kayleigh in particular is superb. She is always diligent and attentive at every step. An absolute pleasure to deal with.
5/5
GoogleGreat to deal with, a nice warm and friendly team at Keenans, would highly recommend
5/5
TrustpilotSam at Keenan’s was brilliant.
Keenan’s we’re absolutely brilliant with our recent house purchase. Sam Knight at the bury branch kept us up to date throughout our sale and was always on hand if we had any questions. An absolute credit to the business! 👍🏻
5/5
Googleexcellent service and keeping all relevant information on purchase in the loop.
5/5
GoogleReally friendly agents - kept informed of viewings and timings.
3/5
TrustpilotGood at making the sale, not so good at the admin afterwards...
Worked very hard and quickly to get the property listed and sold at an ideal price, but service levels once the offer was accepted took a major dip. E-mails often not replied to until chased 2 or 3 times.
5/5
TrustpilotExceptional Team
All the team at Keenans are professional, friendly and knowledgeable. They are always ready to help with any queries and I know my property is in good hands. I wouldn't hesitate to recommend them. Keep up the great work.
5/5
TrustpilotKeenans sold my Dads house
Keenans sold my Dads house. Simon from the Manchester branch came round and valued it honestly unlike some other local agents, he also hosted all the viewings and the property was under offer the day after. Would highly recommend.
5/5
TrustpilotBest Customer Service
I had a few questions about a property listing on Keenan's. To my delight it was Alicja who was there to answer them. She was wonderful and patient with me. Some of the best customer service in the industry.
5/5
GoogleAdam Stockwell came to value my Property very professional and knowledgeable Fantastic service.
5/5
GoogleGlad I chose keenans,they were professional through out,always kept in contact and Aaron always gave me feedback and updated me every day to what was going on. 5 stars
1/5
TrustpilotWhat a waste of time
What a waste of time. I sent 3 emails asking them to value a property for our family after a bereavement. I dis not recieve anything back. Failed at the first hurdle. Every other estate responded within 24 hours
5/5
TrustpilotBrilliant service from the burnley…
Brilliant service from the burnley branch! Just waiting for the keys to our new house! Thankyou to Danielle and Georgia for helping find the perfect house and for getting things moving quickly! Also Thankyou to the guys who showed us round several times!
4/5
TrustpilotA first class experience from a highly…
A first class experience from a highly efficient team. Always attentive and helpful. My contact was Faye Broadley, she was always happy to help and answered my questions efficiently. I would highly recommend her and her team.
5/5
TrustpilotThe staff at Keenan's are extremely…
The staff at Keenan's are extremely knowledgeable about the properties and gave an honest assessment of the situation, taking into account our specific set of circumstances.
5/5
TrustpilotVery happy with the service I received…
Very happy with the service I received from Ella Walmsley & Keenan’s. Very professional in keeping me updated throughout & helpful when negotiating my purchase. Thanks for all your help Ella!
3/5
TrustpilotGood overall service
Good overall service. Good level of viewings for properties. 9 times out of 10 staff members were available for the viewings. Decent market knowledge and enough notice provided when arranging viewings. Overall good standard of service.
5/5
GoogleGreat interaction with the office team. Would use again.
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Tell us what you need and we'll put you in touch. Keenans Estate Agents Rossendale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rossendale.
