Trusted Agent profile · Rossendale

Keenans Estate Agents Rossendale reviews

4.4

★★★★★ Great

765 reviews across 2 platforms

75 Bank Street, Rawtenstall, Rossendale, BB4 7QN

Part of Keenans, see every office.

Keenans Estate Agents's office in Rossendale, at 75 Bank Street, is rated 4.4 out of 5 across 765 reviews on two platforms, including 248 Google reviews rated 4.4.

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4.4 / 5

248

Reviews on Google

This office

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517

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Rossendale office, from every platform, shown as written. First names only.

4/5

Google

Having dealt with many estate agents over the years keenans will try hard for you and do keep you in the loop. They don't get it right all the time But will listen to what you have to say and act on it. no problem recommending them

Red · 20 January 2022

5/5

Trustpilot

Sam at Rawtenstall

What excellent service we received from Sam at Rawtenstall. Professional, polite and made things extremely easy

John · 9 November 2021

Agent replied · 20 January 2024

Much appreciated John

5/5

Google

Very communicative estate agent. Fergus who showed us around the property was very friendly and helpful. Great experience!

Livi · 5 June 2024

5/5

Trustpilot

A pleasure to deal with!

I can't fault the excellent service and communication I received from Keenans. I dealt mostly with Jack, who kept me informed every step of the way during the purchase process. I found Keenans to be efficient, organised, pleasant and helpful and would recommend them without hesitation.

Gillian · 15 December 2021

1/5

Trustpilot

Terrible agents

Terrible agents Was told I’d had three viewings in a week ..... but they didn’t have a key ! When pressed said two hadn’t showed up and one didn’t like it from the outside . Then another supposed viewing ..... no appointment booked So in short not to be trusted

Linda · 19 February 2021

5/5

Google

Very friendly and if they didn't know the answers to questions, they were willing to find out.

Rima · 20 May 2024

5/5

Trustpilot

Contact with Keenans

Contact with Keenans, particularly with Robert at the Blackburn branch, has been a pleasant experience. He has displayed a friendly, personable, honest and competent approach to finding our ‘forever home’ which is specific to our needs. I have absolute confidence in the company and it’s staff.

Chris · 11 November 2021

5/5

Google

Great service from Keenan’s team, smooth sale which made the process a lot less stressful

Beverley · 25 June 2024

4/5

Trustpilot

House sale

From jonathan 1st selling the house to Lewis keeping me updated with the sale I can safely say I was very impressed with the service. I can highly recommend Keenans estate agents. Thankyou once again. Mr & Mrs Bullough.

Mrs · 14 September 2022

5/5

Trustpilot

Excellent customer service from Lewis…

Excellent customer service from Lewis at the Accrington branch house sold within two days, didn’t even need to put up a sale board, is that a record?Kept us calm during stormy waters which happens during house sales.

MR · 25 November 2022

5/5

Google

I recently purchased my first investment property with Keenan’s, all the staff were really helpful throughout

Robin · 20 May 2024

5/5

Google

Excellent and friendly service, kept me fully updated throughout the process.

Roy · 17 August 2024

5/5

Trustpilot

Amazing service from Keenan’s always…

Amazing service from Keenan’s always helpful and friendly great team thank you 😃

Rebecca · 9 November 2021

Agent replied · 20 January 2024

Thank you for your kind words Rebecca - much appreciated

5/5

Trustpilot

Recent Purchasers

We recently purchased a property through Keenans. It was great to have a designated sales progression contact to assist us with the transaction. We found all the staff we encountered to be helpful, polite and knowledgeable.

C · 1 December 2022

5/5

Google

Excellent support from Ella and her colleagues tracking the sale process from accepted offer to completion - many thanks!

Edmund · 4 March 2024

5/5

Trustpilot

Outstanding service!!

Outstanding service from start to finish. I would highly recommend Keenans if you’re looking to sell your home. They communication was faultless. Not once did I have to call the office for an update. Wouldn’t use anyone else in the future. Jake from Clitheroe

Alan · 10 November 2021

5/5

Trustpilot

Excellent service from all the team at…

Excellent service from all the team at Keenans. Always keeping us up to date with everything that’s going on. All very professional and very polite team. Chloe, Gemma, Jack, Louis you are all amazing, thank you all so much.Mr & Mrs Copeman.

Gayle · 16 February 2022

5/5

Google

I found Sam especially helpful and knowledgeable. He was professional and friendly and made every effort to resolve any problems.

Rob · 3 February 2024

5/5

Google

Fantastic service, can't complain. The guy showing me round various different properties was helpful knowledgeable and enthusiastic. The follow up after viewing the properties was good, after I put my offer down and it was accepted I was regularly contacted and kept up to date with the status of my purchase.

Henna · 21 January 2020

5/5

Trustpilot

Team Keenans Accrington

Keenans Accrington, communicated well. They responded quickly to enquiries both by email and by telephone. Their manner was pleasant, friendly and professional. We would recommend this Estate Agent to anyone buying or selling a property.

Pauline · 29 November 2022

5/5

Trustpilot

No complaints from me……

From the valuation at the start of this house selling process Chris, Nicola and Abby have been true to their word and kept me informed throughout. I’m not quite at the end of the process but confident all will complete without any issues.

Carol · 12 November 2021

5/5

Trustpilot

I have only amazing things to say about…

I have only amazing things to say about Keenans. I went to sell my house and they were on time for the viewing and honest right the way the whole experience. All the staff provided a fantastic service. When I come to sell my house again I would use Keenans. 5*

Aaron · 1 November 2019

5/5

Trustpilot

Thank you to all the staff at keenans…

Thank you to all the staff at keenans for making the sale of my house so easy . Polite professional and genuine people would recommend them everytime they sold my house in less than 7 days and for the asking price .

David · 17 December 2021

5/5

Trustpilot

Keenans have always delivered a…

Keenans have always delivered a professional, friendly service. Chloe & Lewis in particular deserve a special mention as they go 'above and beyond' to make sure you are kept informed throughout, whether that be a sale or purchase of a property.

GARY · 2 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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