5/5
TrustpilotViewings
Having recently viewed a few houses with Keenans, Cree has been a massive help, giving me information and advice from start to finish, thank you!
Trusted Agent profile · Rossendale
Keenans Estate Agents Rossendale reviews
★★★★★
765 reviews across 2 platforms
75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
Part of Keenans, see every office.
Keenans Estate Agents's office in Rossendale, at 75 Bank Street, is rated 4.4 out of 5 across 765 reviews on two platforms, including 248 Google reviews rated 4.4.
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Reviews
Every review we hold for the Rossendale office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotChloe Brierley has been outstanding in…
Chloe Brierley has been outstanding in the purchase of our new home. She has kept us updated regularly and is a pleasure to speak to.
4/5
TrustpilotVery helpful
Very helpful, Ella kept me well informed throughout the process even reminding me politely that I had tasks to complete.
5/5
GoogleRecently sold our house with Keenans, Ella and the rest of the team were very professional and kept us updated throughout the process, even when there was complications, put our minds at ease.
5/5
GoogleLewis and team rawtnestall made it very easy and smooth buying my property. Thanks
5/5
TrustpilotLewis was fantastic from start to…
Lewis was fantastic from start to finish in purchasing our new home , would highly recommend Keenan’s Paul Charlesworth
5/5
TrustpilotA very positive seamless experience
A very positive seamless experience. Jonathan was very helpful and on hand when ever needed. Brilliant customer service and very professional. Thank you Keenan’s.
5/5
TrustpilotKeenan’s have made my experience so…
Keenan’s have made my experience so easy from start to end. The communication and friendliness of all the staff made the process much more pleasant than I expected it to be. I would like to mention Robert from Blackburn Keenans who particularly stood out to me, any queries I had he answered and resolved them straight away. His professionalism was second to none!Thank you very much for making this experience so pleasant.
5/5
TrustpilotKeenan’s have made my experience so…
Keenan’s have made my experience so easy from start to end. The communication and friendliness of all the staff made the process much more pleasant than I expected it to be. I would like to mention Robert from Blackburn Keenans who particularly stood out to me, any queries I had he answered and resolved them straight away. His professionalism was second to none!Thank you very much for making this experience so pleasant.
5/5
TrustpilotKeenans are 5 stars
We sold our house with Keenans and they are a worth the 5 star review ! Simon we met first and gave the first impression of the company and it lasted with the full team until the day we moved
Agent replied · 20 January 2024
Tilly thank you for your kind words - much appreciated
5/5
TrustpilotHouse Move before Christmas
Lewis Usher was extremely helpful throughout the purchase process, he understood my needs and importance to complete before Christmas and was easily reachable.
5/5
TrustpilotExcellent Work Emily & Kenans
Emily and the team at Kenans are very knowledgeable and have been very helpful throughout the long and complex sale. Wonderful experience!!!
5/5
TrustpilotPaula at Keenans
Paula was very accommodating and made us feel nice and relaxed during our viewings, and answered any questions competently and comprehensively. Thanks Paula!
5/5
TrustpilotWould highly recommend Keenans Estate…
Would highly recommend Keenans Estate agents! Liam who handled the purchase of our property was amazing, he gave us regular updates and chased the lawyers to get everything over the line. I hope his hard work doesn’t go unnoticed by his team and bosses as it certainly doesn’t go unnoticed by his clients, huge thanks again Liam you went above and beyond and we are so grateful of your hard work.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. David made the whole process very very easy and I would reccomend him and Keenans everytime !
5/5
TrustpilotGreat team
I have been working with Keenans for a while. I have been dealing directly with Simon, Matt, George and Kayleigh. They are very efficient team, always up to date with sale progression and they understand client’s needs. Great team.
Agent replied · 20 January 2024
Thank you for your kind words Martin - we look forward to working with you again in the future
5/5
GoogleCam and Georgia very helpful thank you so much well done We just need to be lucky now with one we viewing Monday 🤞 …
Agent replied · 6 February 2024
🙌 thanks Bev . …
1/5
GoogleTotally disappointed with Keenans. Had an offer for the house before Christmas only to find out eight weeks down the line buyer was not proceeding with the house and nobody knew why? Had another viewing and was trying to get an offer for the house for three days by email (I am sure they had mobiles). Had another viewing with the full amount offered only to be told three days down the line the offer had been retracted. Totally fed up and had to keep chasing for information even though at the time of having the house up for sale, I was paying them. If you are thinking of using find someone else!
5/5
TrustpilotExcellent Customer Service from the…
Excellent Customer Service from the time arranging a viewing to the offer being accepted. Thank you Laurence for all your help
5/5
GoogleThanks for showing me around today Fergus, in what we’re quite difficult circumstances for you! I thought you were extremely professional, polite and really took an interest in what my needs were. Thank You and I hope to see you again.
5/5
GoogleGreat Estate Agents, can't praise these guys enough. We had a number of offers just weeks after I first went to see them. We were selling and looking to buy at the same time. Emily looked after us from day one and walked us through it all. She found us a new family home that we are super happy with! Garden space for the dogs, kids! The house even has an upstairs attic conversion (part of my brief) which works as an ideal playroom! Couldn't be happier, thank you guys!
5/5
GoogleI bought my first home with Keenans. I couldn't fault their service, they made veiwing houses easy and worked around my work commitments. When I finally found the house I wanted through a reccomendation they had given me, they where excellent! They really do go above and beyond to do everything possible to secure the deal. At all times I know where I stood, they supplied me with all the information and even booked me in with their mortgage advisor. I would recommend Keenans to everyone, I plan on buying my second home with them too, Thank you.
5/5
TrustpilotFantastic service and support in a what…
Fantastic service and support in a what can be difficult process. Terri has kept me in mind and personally selected houses I may like. She she been there to discuss properties and help me with my purchase. Richard has viewed a number of properties with me and given me a variety of information in relation to each unique home. Service is fast, personal and caring. Thank you all.
5/5
TrustpilotGreat communication and efficient service
Callum at Keenan’s has kept us fully informed and up to date throughout the process of renting out our property. We had a bad experience with a previous agent and Keenan’s have really put our minds at ease. Looking forward to working with them.
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Tell us what you need and we'll put you in touch. Keenans Estate Agents Rossendale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rossendale.
