Trusted Agent profile · Romford
★★★★★
189 reviews across 2 platforms
5a Victoria Road, Romford, RM1 2JT
YOUR MOVE Stewart and Co's office in Romford, at 5a Victoria Road, is rated 4.6 out of 5 across 189 reviews on two platforms, including 186 Google reviews rated 4.6.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleOur agent Fatih was truly one of the best ones. Determined in helping us with every process of the house letting. Professional , well organized and quick to respond to any questions. He made the process quite easy to understand and less stressful. Definitely recommend this agency!PositiveProfessionalism
Thank you for the fantastic feedback, we always aim ensure that we maintain customer service, Fatih is credit to the company.
5/5
GoogleAll i can say, is 5 stars 😁 we had a very good help from the agency/agent side! Very good communication, very professional and straight! Thank you Eugene Koopman for all of your services! …
Thank you for the great feedback we aim to deliver.
5/5
GoogleEugene and Georgia worked with us to sell our house in Romford. They have been fantastic to work with, kept communicating with us and really helped to push things along!
Thank you for the great review and please don’t hesitate to recommend us to your friends and family.
5/5
GoogleWe are very happy that we used Your Move as our agents to have our apartment. They were very helpful throughout the process and made it as smooth and stress-free for us as possible. We want to have a longstanding relationship with you and will definitely buy another property from you guys in the future. We wouldn't hesitate to recommend them to anyone looking for a property in Romford area. Special thanks goes to Sasha and Fatih. Honestly speaking, you guys are amazing. -From Rajib and Binisha
Thank you for the great feedback hope you are happy in your new home
5/5
GoogleBest agents i've ever dealt with! I gave my property to them to rent out and they found me a superb tenant. They kept me informed and up to date every step of the way, and would just like to thank Jamie for all his help. Cannot thank him and his team enough and would highly recommend to any landlords
I would like to thank you for your comments on behalf of the team and I look forward to working with you in the future.
5/5
GoogleFantastic services - Eugene was amazing at each step of the way. I have to say that he was courteous and always available when I needed to speak with him. Will recommend him to everyone.
Thank you for the great feedback. We wish you all the best and you know where we are if you need us.
5/5
GoogleAmazing friendly service. Highly recommend. Thanks so much Fatih!
5/5
GoogleI had a wonderful experience with Your Move Estate Agent! From start to finish, their team was professional, attentive, and extremely helpful in finding me the perfect flat. My agent was knowledgeable about the area I was interested in and was able to show me a variety of options that fit my budget and preferences. They were also quick to respond to any questions I had and kept me updated throughout the entire process. I highly recommend Your Move Estate Agent to anyone looking for a reliable and trustworthy service to assist in their property search. Thank you, Fatih, Jamie, and the entire team for making my move stress-free and enjoyable!
Thank you for you feedback. Hope to work with you again soon.
5/5
GoogleI have been a tenant of Your Move for many years now and I have to say that I am extremely impressed with their level of service. The staff is always polite, friendly, and professional and they have always been quick to respond to my queries or concerns. Overall, I would highly recommend Your Move to anyone looking for a reliable and trustworthy service as a long-term tenant. They truly care about their tenants, and their professionalism and attention to detail are second to none. Thank you for providing me with such a wonderful living experience.
Thank you for the great feedback wish you all the best.
1/5
GoogleFound the agent deceiving and cunning. Placed a offer for a property and the agent tried to force their in-house mortgage Brooker when I refused they said my offer is acceptable and asked me to do the survey without any formal confirmation of any kind this made no sense to me. Normal process is the seller accepts the offer and then solicitors gets involved....am I wrong? They tried to play buyers against each other to pump the price up that's the feeling I got..... beware of this branch. After several messages manger did not get back but finally pinned him down he also took me for a fool..... please be careful do not use this agent.
Muhammad, before leaving such review, may i point the formal process of raising a complaint, which you have not raised. After then learning about the process, as you have pointed out things that are incorrect in your review and clearly dont undertsnad the process, then feel free to leave a review after all of this.
5/5
GoogleGreat service from Fatih! He has been very supportive and always available throughout the process from viewing to referencing checks and paperwork. Could not have done it without him. Highly recommend Fatih!!
Thank you for the great feedback, Fatih and the team do aim to please. We hope you enjoy your new home.
5/5
GoogleJamie, Eugene and their team made selling our house feel like a piece of cake! The whole process was highly organised and super efficient. What looked like a daunting task to us turned out to be stress-free, and our house was sold within 2 weeks at a very good price. We encountered some unexpected delay before exchange, but Eugene worked tirelessly on our case and offered us invaluable advice with daily updates. He kept things on track, and we're now looking forward to completion, which wouldn't have been possible without his help. We wholeheartedly recommend the Your Move Romford team for their sterling services.
Thank you for the great review, we are happy that you and the family are now on the way to start your new adventure, feel free to contact if you need anything in the future.
5/5
GoogleAt the completion stage and overall, I am happy with the service that Eugene and Team provided at Your Move in Romford. Communication was really good from viewing the property to purchasing and going through the usual conveyance process. I did use their in-house mortgage broker, in reality I could have used any broker, but I think the service and advice received was excellent from the broker. - getting a quick decision from the lender. I think there is benefit and synergy having them both under one-roof, particularly, when there are delays in the conveyancing side and the ability to chase and push through.
Thank you for the great feedback about the team and the brokers we refer. We aim to deliver in all aspects and try to make sure you have a great experience you can share with friends and family. Should you need anything in the future please let us know.
5/5
GoogleBrilliant agent , very helpful. Our home viewing appointment was only 15 mins but we spent an hour and shown everything properly. highly recommend .
Thank you for the great feedback, although everyone is allocated a time, we are always on hand for clients to spend a little long as this is a big financial decision.
5/5
GoogleWe have recently used Your Move's Letting service to market and rent out a one-bedroom property in the Romford area. Fatih (director of the branch) has been our point of contact and has really gone above and beyond to get everything done swiftly and efficiently. There have been times where the agent has chased us to move things along, rather than the other way around, which is a refreshing change! 100% recommend without hesitation.
Thank you for the positive review. Please feel free to get in contact with any future business also.
5/5
GoogleI recently worked with Your Move Estate agent for my new tenancy, and I must say, they were excellent. The service I received was top-notch, and the entire process was hassle-free. Fatih, one of the estate agent, was really great throughout the process.His personalized customer service and quick response are definitely valuable qualities in the real estate industry. The tenancy process went smoothly for me. I appreciate their professionalism and dedication. Highly recommended!
We aim to please and glad you enjoyed the service.
5/5
GoogleWe recently sold our house through Your Move, Romford. Eugene was helpful, knowledgeable and attentive. A pleasure to deal with. Would use again and certainly recommend their services.
Thank you for the great feedback, we aim to please, if you or anyone else you know needs anything in the future you know where we are.
5/5
GoogleI had a Lovely experience with Your Move. Their team was professional, supportive, and made the whole process smooth and stress-free. Eugene, in particular, stood out, he was always quick to respond, extremely helpful, and a real pleasure to work with. He consistently went above and beyond. Highly recommend this agency to anyone seeking reliable, friendly, and professional service!
5/5
GoogleAbsolute pleasure to work with your move team. Especially eugene who helped me all the way through to a smooth transition in my sale .. thanks again for all your hard work.. mr prater ..
5/5
GoogleGreat service and very helpful throughout the whole process. Very quick and clear communication.
Thank you for the great review always on hand to help should you need us in the future.
5/5
GoogleFatih and his team are absolutely brilliant. They are kind, helpful and always there if you need anything. Thank you guys ☺️
Thank you for the great feedback. We aim to please and glad you enjoy the service.
4/5
GoogleFantastic services. Fatih is an excellent person who is always there to help. I believe this is one of the best estate agent with best staff and with best services in the area.
Thank you for the great feedback about the manager and the team, we always aim to deliver the top service for our clients.
5/5
GoogleGreat Estate Agents, Georgia and Eugene are such a please to deal with..would recommend to everyone A+++
Amazing feedback and team said the same. Always good to have such happy clients.
5/5
GoogleI would like to say big thank you for such a great service. You have managed to get my house rented out. They provide exceptional service in managing the property in and out. They conducted frequent visit on how the property is maintained. Helped us getting good tenants for the property within a short span of time. I could rely on Mr. Fatih and Mr. Jamie for any queries, issues any time of the day and they are customer friendly. We have recommended Your Move to other friends.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the great feedback, we look to deliver and maintain the high levels of service as always.
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