Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat agent, I no longer live nor work locally so I wanted an estate I could trust to let and manage my property. Your Move Stewart and Co let the property super quick and were very precise in getting me the standard of tenant which I requested (i'm a very cautious and fussy landlord). Professional, proactive, trustworthy and great value for money, Zara in the property management department is always to hand, she managed and dealt with all my questions, she's a real asset and ultra helpful, Jacob was great at giving me regular and in-depth feedback on all the viewings, Fatih arrange the move in with precision and Jamie guided me in the right direction with his excellent local and business knowledge.- Thank you.
Vince · 18 June 2018
Agent replied · 16 June 2024
Thank you for the great feedback for all of us here we look forward to working with you in the future
★★★★★ 5/5
GoogleI can't recommend Eugene and his team enough. The sale was a probate property and Eugene and his team made the lengthy and painful process more bearable.
Nothing was too much for them, they have helped us so much, they keep us informed all the way to the end and I can't thank them enough.
Arbor · 17 June 2023
Agent replied · 16 June 2024
Thank you for the great feedback and all the team wish you all the best.
★★★★★ 5/5
GoogleVery happy with the service I received, from the agents that sold my house, Eugene & Georgia, to the mortgage broker that helped us buy our next home. Everything you want from your agent and more! Thank you, lovely team, for making this happen for us x
Diana · 25 October 2025
Agent replied · 16 June 2024
I am really pleased that you enjoyed the service we provided, should you need anything in the future please do not hesitate to contact us.
★★★★★ 1/5
GoogleThey are the worse estate agents I have ever come across in my life!!!!! First of all they rented us a flat knowing that they were infested with rats, me and my brother had to leave the flat for 2 weeks due to the smell of dead rats and after
that all the flies that had odviously eaten the dead corpse. We asked the owner Jamie Stewart to talk to the landlord and ask her to give us 2 weeks off the rent considering we have had to live is this state, we were ignored. Then the only way to stop the rats were to fill in the many holes that were in the flat....
That were filled about 8 months later...
Oh and to top it all off make sure that u look at the small print that you sign when you pay your deposit!!!! Which they make you pay in cash!!!!! The you give them £108 to give you your deposit back at the end!!!!!!!!! I find the owner a selfish greedy man and I hope no one rents from them when they see this review.
(Feb 2016) We moved I the flat in December and already started to notice the rats outside right away!!!!! The rats come up to the flat in april but the rats were already there and could clearly be seen!!!!
It took the holes so be filled months after the rats were killed and th flies and smell had gone. We were excepted to live in the property while all this was going on!!!! We asked for 2 weeks rent back and it was refused!!!!! And the money that the estate agent take from you deposit is not clearly written on the contract!!!! It is in small print underneath an amount that they had written and also we was given a copy of it!!!! That's funny. The property I am talking about is located at 23 station parade Romford, right opposite the estate agent (my response to the owners comments),
Terri · 18 June 2016
Agent replied · 16 June 2024
We were not aware that there was any infestation problem at the property and the infestation happened many months into the tenancy and was not present when the property was taken, once this was highlight the relevant tradesmen were called. Properties that are above commercial premises with food outlets and also close to rail track occasionally get these problems and we can only try and treat the problem and try and prevent it when the problem arises. We consulted the landlord at the time to request a consideration in the rent but as they were getting the infestation treated and managed they were reluctant to do so.
With regards to all the fees, all fees are highlighted on our website, displayed in the office and also discussed at the start of the tenancy; all tenants are given a fee sheet which they sign also. All of our fees are transparent and visible to all tenants. The fee you referred to is a checkout fee, and as highlighted to you at the time, the landlord wanted to make deductions and we ensured that there were no deductions from your deposit as the property was left in good condition and there was no justification for the reductions from the landlord.
We treat all tenants fairly and deal with all maintenance work when reported; this is why we have a very high percentage of our tenants that remain in the properties they take for a number of years.
We are truly sorry that you feel the way that you do and we wish you all the best in your new property and in the future.
★★★★★ 5/5
GoogleThank you to Georgia and Eugene for helping us get our dream home. They have worked to help push things through, throughout the buying process.
Reju · 18 December 2025
★★★★★ 5/5
GoogleGeorgia and Eugene were brilliant. Completely professional from start to finish. They were always available to speak if I had any questions and made sure to negotiate the best price for our sale.
Melissa · 19 August 2024
Agent replied · 26 August 2024
Thank you for the great review, the team always aim to please, wish you all the best.
★★★★★ 5/5
GoogleI can not recommend this agent enough !!! When I had my first viewing in my new home I thought hmm small independent but to be honest Jordan was fantastic negotiate our property got my dream home and during the purchase both Jamie and Jordan where always there for help and when a few things went wrong with the house Jamie got it recktified before we completed 10 out of 10 thank you again Your Move Team xxx
Candie · 18 June 2016
Agent replied · 16 June 2024
Many Thanks for the kind words, should you need anything in the future you know we are always here to help. Wish you all the in the new home.
★★★★★ 5/5
GoogleWe'd like to say a big thank you to Eugene for making the sale of our flat a success. Eugene was excellent throughout the process, and we really appreciated his communicative and friendly approach. Thanks Eugene for your hard work and we will be recommending you to people in future.
Samuel · 17 June 2023
Agent replied · 16 June 2024
Thank you for the great feedback we home the move went well and if you know anyone that needs our services point then our way.
★★★★★ 5/5
GoogleI had a great experience with YourMove as a new landlord. Letting Manager Fatih Akdag was very helpful in finding new tenants quickly and onboarding them. In shortly, YourMove did a good job in completing the whole end to end process and I would highly recommend.
Amit · 21 August 2023
Agent replied · 16 June 2024
Thank you for the great feedback. Should you need anything in the future you know where we are.
★★★★★ 5/5
GoogleAttention all Landlords - absolutely fantastic service. If you want a one stop professional service then look no further. Fatih went beyond expectations and true to his word treated the investment property as if it was his own. We have dealt with many agents over the years for many of our lets and this experience has been outstanding.
Jennifer · 17 June 2022
Agent replied · 16 June 2024
Thank you for such great feedback, Fatih ensures that all the team including himself deliver such a service, we aim to deliver the service you can recommend and hope to work with you further in the future.
★★★★★ 5/5
GoogleI’ve been using Your Move Estate Agents to manage my rental property, and I couldn’t be happier with the service. As a landlord, it’s incredibly reassuring to work with a team that is proactive, reliable, and truly invested in taking care …
Junior · 16 October 2025
Agent replied · 16 April 2026
What can we say other than thank you for the great feedback, and your business, and we always aim to deliver a high standard for our clients.
★★★★★ 5/5
GoogleI've had the most brilliant experience with Eugene and his team. The entire process was absolutely uncomplicated, and the staff has been very accommodating and efficient. There wasn't a single thing I could fault. Bravo, and thank you!
Michael · 18 January 2024
Agent replied · 16 June 2024
Thank you for the great review. The team always gives 100% and glad to see it’s paying off.
★★★★★ 5/5
GoogleExcellent service. Got the keys to my new house yesterday. All the staff are very welcoming and do get back to you almost instantly if you have any questions. Georgia especially looked after us and was really exceptional. I had some particular requests for the property and it was met perfectly. I really appreciate your hard work Georgia.Thank you very much everyone from your move hornchurch. You guys have made my dream come true.
Dhanya · 19 August 2024
Agent replied · 26 August 2024
Thank you for the great review. We hope you enjoy your new home.
★★★★★ 5/5
GoogleI highly recommend the agency and the staff, but I especially recommend Fatih, the man who always helped me find exactly what I want!! Fatih is the man you can always count on! Fatih and the agency deserve more than 5 stars…
Paul · 20 September 2023
Agent replied · 16 June 2024
Thank you for the great feedback , you know where we are when you are ready to move again.
★★★★★ 5/5
GoogleJamie and his team were really helpful throughout the process of selling my property. I'd had a bad time with a different agent and was really impressed by the service I received from Your Move, especially Jacob who was brilliant throughout! Communication was excellent the whole way through and they always phoned or emailed when they said they would. Thank you!PositiveResponsiveness, Professionalism
Louisa · 17 June 2021
Agent replied · 16 June 2024
Thank you for you kind words and positive feedback. Always here to help if you need us in the future. Hope you are enjoying your new home.
★★★★★ 5/5
GoogleJamie, Jacob and Olga were professional and always available when needed. They took away the stress of viewings and kept us updated. Even when Covid 19 put things back, they made us feel that we were important in the grand scheme of things. The sale went through easily and quickly all things considered and we would not hesitate to recommend them.
Trish · 17 June 2021
Agent replied · 16 June 2024
Thanks for you great feedback and I hope the move went smoothly in your new home
★★★★★ 5/5
GoogleAs a first-time buyer, we couldn’t have asked for a better experience. Eugene and Georgia were incredibly helpful, responsive, and supportive throughout the entire process, right up to the final moment. Their guidance made everything smooth and stress-free. Highly recommend!
Vishnu · 7 April 2025
★★★★★ 5/5
Google"Friendly, attentive and very helpful.
Efficient service and very easy to get hold of when we needed to.
Eugene and his team guided us through a difficult first purchase, we would recommend.
Valentin and Maricica
Valentin · 19 December 2023
Agent replied · 16 June 2024
Thank you for the positive review. We hope you enjoy your new home.
★★★★★ 5/5
GoogleI'm just about to complete on a property that I listed on Your Move. Eugene and his team were fantastic. They understood my needs and were able to help me effectively and quickly secure a sale. I highly recommend their services.
Parish · 17 June 2023
Agent replied · 16 June 2024
Thank you for the great feedback about the team. We hope you are happy in your home and if you need anything in the future please get in contact.
★★★★★ 5/5
GoogleI would strongly recommend you to use Your Move Estate in Romford if you are looking to rent a dwelling. Fatih is the best agent we could bump into...friendly, competent and reliable! Thank you guys for the amazing service!
Matteo · 22 July 2023
Agent replied · 16 June 2024
Thank you for the great feedback and Fatih and the team always aim to provide a great service.
★★★★★ 5/5
GoogleI can’t give Georgia enough stars. From the first viewing, she was the most helpful estate agent we’ve had. She is communicative, patient and understanding. Even after completion, she has helped us to resolve some issues with the property. Highly recommend.
Mark · 9 August 2025
Agent replied · 8 September 2025
Great feedback and Georgia does go above and beyond, service of at the forefront of what we do and what Georgia does go above and beyond.
★★★★★ 5/5
GoogleThe team were excellent from start to finish helping with the sale of my mothers house. She had been there a long time and the team were all really caring, patient and considerate with her. They were incredibly efficient, the fee's were very fair and lower than expected, and they invaluably helped us manage a rather devious buyer through to completion. Don't think I've ever recommended an estate agent before but these guys are great.
Michael · 18 March 2024
Agent replied · 16 June 2024
Thank you for the great feedback and if you need anything in the future, you know who to call.
★★★★★ 5/5
GoogleMy experience with 'Your Move' has been smooth from start to finish. They were professional at all times, which made it easy for me to deal with Fatih. Fatih kept me updated every step of the way and also gave me honest advice. Big Thank You to Fatih and the rest of the team.
Jenny · 17 June 2021
Agent replied · 16 June 2024
Many thanks for your review and we look forward to working with you in the future also.
★★★★★ 5/5
GoogleGood estate agents, always ready to help. Georgia has been particularly helpful and patient, thank you. Would also like to thank Eugene.
Lynne · 9 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.