5/5
GoogleThe agency, particularly Natasha and Andreea, has proven very helpful in organising maintenance when needed, responding to enquiries, and liasing with the property's landlord.
Trusted Agent profile · Romford
YOUR MOVE Glenwood Romford reviews
★★★★★
405 reviews across 2 platforms
35 High Road, Chadwell Heath, Romford, RM6 6QJ
YOUR MOVE Glenwood's office in Romford, at 35 High Road, is rated 4.9 out of 5 across 405 reviews on two platforms, including 401 Google reviews rated 4.9.
Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Google1/5
GoogleYOUR MOVE GLENWOOD ON RM6 6QJ IN DAGENHAM IT S THE WHORSE AGENCY I EVER WORKED. VERRY ROOD PEOPLE AND MEEN PERSONAL. AND THE WHORSE IS MRS NATASHA. TRY TO AVOID IF YOU CAN THIS AGENCY. YOU WILL REGRET IT. BALAZSI ANDREI I WILL RD TO ALL MY FRIENDS TO AVOID THIS AGENCY
Agent replied · 15 June 2024
We are always open to receiving feedback from our customers. If you would like to contact the branch on 0208 983 8449, we would be very happy to arrange a meeting to discuss your concerns further, including why we were unable to provide you with the reference that you requested.
5/5
GoogleThank you Daniel for your help in securing a number of properties for us. It has been an easy and smooth process throughout. We look forward to purchasing further properties with you in the near future.
5/5
GooglePurchase of house and all related communications handled very professionally and conveniently
5/5
GoogleI have been a tenant of Your Move for 10 years now. The staffs are very friendly, polite and helpful. They do all they can to solve problems as quickly as possible. I have been offered help from them before how I could save and work towards having my own mortgage. I have also been protected before from making what could have been a costly mistake in future by one of the staff. I think for Your Move, it's not just about the money but also professionalism and fairness. It has been amazing years all through with them.PositiveResponsiveness, Professionalism
5/5
GoogleFrom start to finish Your Move Glenwood’s staff were always ready to help and advise the process step by step specially Ayca and Danielle. I bought my first property from them and I found them very friendly and professional. I strongly recommend them for those who wants to buy or sell .
5/5
GoogleRose and Laura were very professional and quick to respond. We’ve had a few issues with the property but the staff did everything to help throughout the process. Highly recommend Your Move.
5/5
GoogleDelighted, Privileged and Satisfied with the service and hospitality of YourMove Glenwood Estate in Chadwell Heath. They found us a matchable property and they catered for all of our needs since our move in date. Natasha and Andreea dealt with and met all of our enquiries before and during our tenancy and we were very content and pleased with their work. We weren't just a number on their checklist but they took into account and liaised with our landlord to accommodate our needs hence we felt they delivered a 'personalised and tailored' approach towards us which we will forever be grateful for.
5/5
GoogleFrom the beginning and end had a great experience with Gary and Lauren. The emphatic help and support i got throughout selling my home from Lauren Butt (contracts manager) was super excellent. She is an amazing person to deal with and super helpful. I couldn’t ask for more honestly and always kept me update with the whole process. I was lucky she was there through out the process and don’t think I could of done it with out her. Thanks so much to her .
5/5
GoogleDanielle Stone is always efficient and quick to respond. Shes been great helping is view the property. Overall very happy with the service. Thankyou. YounusPositiveResponsiveness, Professionalism, Value
5/5
GoogleWHAT a team. Having the letting team,(Oz, Andreea, and the of the rest of the team) manage my tenancy's for a number of years. Then passing the baton over the sales team to sell my property, the professionalism continued with Gary and Lauren in a difficult time of COVID managed to sell my property in a very quick time and ahead of schedule. No problems to big or small for this branch.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGary and his team were very helpful and friendly, keeping me up to date along the way. Very happy with the service i received from them. Would highely recommend YourMove Glenwood Chadwell Heath!
5/5
GoogleGreat service, our mortgage broker Sahil was throroughly knowledgable, evaluating all the options available to us. Lauren and the team were also very helpful and responsive throughout. Would definitely recommend!
5/5
GoogleThey have the most amazing team!!! I would highly recommend them for all your housing enquires or needs. They helped us sale our house and even though we had solicitor issues, the Your Move team at Chadwell health stepped in and went above and beyond. There level of professionalism and attention to detail is exemplary! Thank you so much for all your help, we appreciate you all.
1/5
GoogleI wish I was able to give '0' stars! My house was advertised by Chris from the office in Chadwell Heath, when he first came we told him the price and our deadline, he said it will not be a problem to sell it by then for this price etc. etc. but then 3 months later with very few viewings organised and after my number of complaints, he said the price is too high and i must drop the price, which in fact i had done once based on his advice. Frankly, if you want a seller to drop the price and you are a good sales person, you will first find the buyers as the price isn't high to push away buyers! He was basically trying to get me making it easy for him to sell. He barely even showed his face at the property too, he kept sending someone else from the office to show the house to the very few viewers that came. Also the communication with them was next to none! I had to chase them all the time to get any information at all, there has been weeks where they won't call or email to let me know what is going on. Sometimes they will call, arrange for people to come and view the house and then, no one comes and no one calls to let you know what is going on!!! Terrible, absolutely terrible service all the way through right from the start, it was a HUGE WASTE OF MY TIME! If you are smart, you will avoid this specific office!
5/5
GoogleExtraordinary service. Fast and reliable. Very kind and supportive from start till finish. Very kind staff, good knowledge, effective and well prepared. Strongly recommend
Agent replied · 15 June 2024
Thank you, Roxana. It was a pleasure working with you.
5/5
GoogleVery happy with the agency . The girls are amazing , always reply on my queries and all the issues are sorted almost immediately.
Agent replied · 15 June 2024
Hi Mariela. Thank you for your kind words!
5/5
GoogleThey’re real heroes. I was in a situation where I needed an immediate accommodation. Your Move Chadwell Heath team make this happen within a week. Me and my family are really greatful for the support and arrangements they’ve done for us.
5/5
GoogleDear Your Move Team (Chadwell Heath), We would like to Thank You for Your Professional Help, Care, Support throughout the rental period. Having you as our Letting Agent, we had peace of mind. Your passion for help, your kindness, understanding of tenants needs and very friendly atmosphere helped us to feel comfortable and confidently that we are in a right hands. You dealt promptly and professionaly with all enquiries. We will recommend your company to everyone who will need property at these area. We wish you all the best, happiness and success. Iwona & Artur
5/5
GoogleWe had a valuation done by Chris Clarke at Your move. I had some concerns about the value of my property and Chris came in to see me at very short notice. He came very well prepared and was able to give me an insight as to what’s going on in the market and more importantly the value of my property. He is one of the nicest people I have come across and it’s safe to say I will be using him for any potential sales/letting in the near future!! Thank you very much Chris!!
5/5
GoogleYour Move staff were very pleasant and helpful in the sale of 22, Stamford Road. They were very efficient in arranging a large number of viewings within a week of the property going on the market which led to a number of offers. The sale had a number of issues which with the help of Your Move they were finally overcome. Would recommend their services.
5/5
GoogleI have rented a flat throught this agency, a few months ago, I am really happy with the service provided so far. A huge thank you to Andreea and Natasha.
5/5
GoogleI was really happy with the serivce provided by your move especially how they had appointments privately for potential buyers. Chris was fantastic and was extremely helpful when showing the property
5/5
GoogleThe staff is very helpful and polite. They care about the customers demands. Especially, Andreea has been very helpful during this period.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about YOUR MOVE Glenwood Romford
How many reviews does YOUR MOVE Glenwood Romford have?
YOUR MOVE Glenwood's Romford office has 405 reviews across two platforms: 401 on Google, 4 on Facebook (across the whole business).
What is YOUR MOVE Glenwood Romford's rating?
YOUR MOVE Glenwood Romford is rated 4.9 out of 5 across all 405 reviews, and 4.9 out of 5 on Google from 401 reviews.
Where is YOUR MOVE Glenwood's Romford office?
YOUR MOVE Glenwood Romford, 35 High Road, Chadwell Heath, Romford, RM6 6QJ.
