Trusted Agent profile · Romford

YOUR MOVE Glenwood Romford reviews

4.9

★★★★★ Excellent

405 reviews across 2 platforms

35 High Road, Chadwell Heath, Romford, RM6 6QJ

YOUR MOVE Glenwood's office in Romford, at 35 High Road, is rated 4.9 out of 5 across 405 reviews on two platforms, including 401 Google reviews rated 4.9.

Google logo

4.9 / 5

401

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

I requested a valuation from Your Move Glenwood in Chadwell Heath and spoke to Ayca. Ayca was very professional, highly knowledgeable and knew exactly what I required. Ayca and her team were able to provide me with not only a desktop valuation, but also a face to face valuation on the same day, just a few hours after receiving my instructions. Given the current climate and how busy the property market is, Ayca and her team were able to deliver their expert knowledge promptly with great customer service. Would definitely recommend Your Move Glenwood and Ayca to anybody and everybody who is in the property trade. 5 Star Service!

Ozan · 16 June 2021

5/5

Google

Natasha and the lettings team have being managing the rental for my flat for many years but their commitment and service has been exemplary during the lockdown. The commitment shown by Natasha in resolving an issue at the end of last was nothing short of outstanding. Just one example of her professionalism and customer focused attitude was when she took my call on her day off whilst at the garage with her children having her car repaired. I have no hesitation in recommending Natasha and the team! She's an asset to any business.

Amit · 16 June 2021

5/5

Google

Using Your Move to purchase my first house was the most smooth and stress-less process ever. This was definitely down to the level of professionalism and expertise shown by Lauren Butt throughout the process. She answered every query (small or big!) efficiently and provided me with updates if the question was something she couldn’t instantly answer. She facilitated every request I had to visit the property and allowed me to make the arrangements to suit my diary, something I have not received with other agents/companies. Despite my numerous calls/emails, Lauren, Daniel and the team were nothing but helpful and patient, qualities which I think are key in important transactions like purchasing or selling a home. During the uncertainty of COVID19, she was able to reassure me throughout the whole process by providing updates and keeping me in the loop during developments. If I should ever look to move again I will, without a doubt, contact Lauren due to the first-class service provided. Thank you again to Lauren. Cannot recommend enough to buyers who are need in of support or advice, or buyers or sellers just looking for a fab service!

Sameerah · 16 June 2021

5/5

Google

Great service from all the team at Your Move Glenwood who always put customers as a first priority. Having invested in property for many years I found them very professional especially Gary who really stood out from the other agents. He has been guiding us through the process with our queries answered without delay, but not to forget the rest of the team who kept us us updated and making everything running smooth. Very satisfying experience! Well done and I will not hesitate to use them in the future.

Laurentiu · 16 June 2021

5/5

Google

Ayca, Gary and the team worked tirelessly to get the sale of my property over the line. Wouldn’t hesitate to use them again.

Matt · 26 May 2025

5/5

Google

After the first lot of buyers pulled out several months into the process, Gary and the team continued to work hard for us. They managed to secure new buyers and a decent price which meant we could reconnect with the property we wanted to buy. Good after sales service too from Ayca. Thank you guys!

Glen · 18 December 2023

5/5

Google

Absolutely fantastic service from start to completion, always kept well informed and nothing has ever been a problem. A big thank you to Daniel for his calm and efficient dealings with everything as well as Danielle, Ayca and all the team, friendly, approachable and always available. Would highly recommend YouMove Chadwell Heath to anyone buying or selling. Good luck and take care.

Simon · 16 June 2023

5/5

Google

I would like to say thank you on Gary and Danielle from YourMove Chadwell Heath for all their support, guidance and professionalism when selling our first home. What could be seen as a stressful time was made to feel like a breeze by their fantastic support and guidance. 5 STARS!

Marz · 19 December 2024

Agent replied · 26 December 2024

It was great working with you - thank you for the review.

5/5

Google

I used glenwood estate agents at chadwell heath and dealt with dan. Totally on the ball , i had to stop everything as i got cancer they was so so helpful , when i was ready we picked up where …

Tony · 16 February 2026

5/5

Google

Your Move truly assisted us in realising our dream into reality of buying our own home. What a wonderful experience we have had in the journey of buying a home in Chadwell Heath. The people are amazing. We are delighted to have Sahil with us, he is a very friendly and helpful person, from a mortgage adviser, he becomes our family friend. He is knowledgeable and knows what to do. He transformed our challenge into possibilities with his thought planning and meticulous acts. Arti is very humble and soft spoken, always with a smile on her face. She deals with all of our requests and at all times got right back to us. Lauran was everywhere and served everyone, seller, solicitors and us. Your Move associates were available all the time over phone, email and physically - office and after office hours. They worked with integrity. Your Move was always there for us. Certainly, I will highly recommend Your Move Glenwood Chadwell Heath branch to everyone. Thank you very much for everything.

Mahbubur · 16 June 2020

5/5

Google

I can’t recommend them highly enough. Our “Conveyancer” was lacking in professionalism, so disorganised and uncoordinated, but what they lacked YourMove made up for. Our Case Handler, Lauren, was my saviour throughout the entire sale process, providing regular updates (the only updates we received), going above and beyond to make the process easy and smooth and completely open and transparent. Our Agent Gary was also amazing and professional, never questioned our price, simply heard what we wanted and got it. House was on the market in November and contracts exchanged in July, totally within our expectations. BRILLIANT! CAN’T RECOMMEND HIGHLY ENOUGH!

Toni · 16 June 2020

5/5

Google

We have just recently bought our first house in Chadwell Heath. YOUR MOVE Glenwood estate agent was by far the best estate agents we dealt with. Daniel managed the viewings for us and was very enthusiastic. Once our offer was accepted, Lauren Butt was dealing with everything else until completion. She is such an amazing and talented person. She was always available when we needed her and was really understanding during the time when we were nearly about to loose the house. The customer service offered by Lauren was beyond exceptional. She was always honest and helpful in speeding up the entire purchasing process. We are really lucky to have worked with Lauren. Thank you for making our dream come true within just 3 months of putting an offer! We have also spoken to a few other staff at the Glenwood branch, who were also very friendly and helpful. Overall, I would highly recommend YOUR MOVE Glenwood branch to anyone.

Sureha · 16 June 2020

5/5

Google

Wow, this was considerably better than my first time renting with an estate agent. Danielle from Your Move Glenwood was superb and super attentive. There was none of the usual unnecessary stress and rush with referencing as HomeLet were fair, and Danielle maintained a constant dialogue with them. An absolute breeze for how convoluted this process can be.

Nathan · 16 June 2023

5/5

Google

I have dealt with many estate agents over the years and I am so pleased that I found Your Move At Glenwoods. Through out my sale I have found the team at Chadwell Heath to be very experienced, knowledgeable and helpful. The set up that they have is excellent, each person has a particular area that they specialise in, this was very helpful to me as I had a small land registry problem that showed when the searches were done, Lauren Butt sales progressor guided me through the process faultlessly, everything that Lauren said would happen, did to the letter, so thanks to the hard work of the entire team but especially Lauren we have reached completion. Overall from start to finish we were given accurate information and a realistic valuation, we had only a couple of viewings before a good strong offer was on the table. If you want a no fuss proffessional estate agents then look no further, I have recommended Your Move at Glenwoods to friends and a family member who will be talking to the team very soon. You will be in safe hands here.

Robert · 17 June 2019

5/5

Google

Ozan and his team at Your Move in Glenwood were with me all the way throughout the sale of my house, from the evaluation stage right to giving me the best advice from their vast knowledge and experience. I would recommend them to anyone as they were recommended to me. Thank you so much Ozan and Ayca for being there for me at such a difficult time especially when I was alone. I trusted Ayca with my keys to arrange viewings so I could get on with my life and work. They did their research to get a great deal according to the current situations and also not wasting time with inappropriate buyers wasting time.

Yildiz · 17 June 2019

5/5

Google

I would highly recommend Your Move. They are realistic with their valuations, competitive in their pricing and offer a personal service to their clients. Daniel managed all of our viewings, allowing us the freedom to carry on with our everyday lives. Daniel was very personable, approachable and easy to deal with. He also worked really hard to ensure that everything ran smoothly. Once we had a sale agreed, Lauren stepped in to manage the progression of the sale and worked tirelessly chasing at all angles to ensure the sale progressed in the right direction, while keeping all parties updated. Daniel and Lauren are a real dream team! Thank you very much for all of your hard work guys!

Rosemarie · 17 June 2019

5/5

Google

As being a first time buyer in the market I stumbled across many mortgage brokers however from all the brokers I have spoken to "Your Move Glenwood" was undoubtedly the best. With a positive attitude and professionalism in the workplace; Gupreet has delivered an excellent service and managed to pull me the best mortgage deal from the lender just as he promised from the very beginning. Finally I can’t thank Lauren enough for her hard and dedicated work. Although it took a bit time and we had a bit difficulty dealing with my solicitor to complete the case, Lauren kept chasing my solicitor constantly and made sure that the sale has been completed on time. Once again I would like to thank Gupreet and Lauren for their hard and dedicated work and helping me to get my first property. :)

Gowdi · 17 June 2019

5/5

Google

A special thanks to Emmanuel for always being so helpful and getting issues resolved quickly and efficiently. He is always very professional and polite and should be a valued team member! All my enquiries were resolved straight away. Thanks again😄 …

Rima · 25 May 2024

1/5

Google

I would stay away from this estate agents if you are a buyer. We have placed an offer on a house and the estate agent said our offer will be accepted only if we use their mortgage adviser. Because we wanted to buy so badly, we accepted their condition. Paid £500 to their mortgage adviser, very poor services, having to tell him myself what can or cannot be done. After the lender's valuation came back £15k lower than the agreed price, the buyer would not accept a reasonable price and was asking for more than what the house was worth, so we had to pull back. The mortgage adviser confirmed afterwards that should he make another application on our behalf, we would need to pay further £99. I would keep my eyes wide open when dealing with this estate agent as it seems like a scam to make you lose money. If it's worth mentioning we are also expecting a baby shortly and they shamelessly fooled someone that really needed those money. Update in response: my accusations are not false, you have conditioned me into using your mortgage broker in order to have my offer accepted although I was already engaging with another broker that was providing high standard services. Following the valuation the seller still wanted £12k above the valuation price, which was unreasonable. I do not want anything to do with you, nor hearing from you anymore, as I don't want to be fooled into wasting more money on nothing.

Claudia · 16 June 2022

Agent replied · 15 June 2024

We're sorry that you've felt the need to leave this review. The accusations that you have made are of a serious nature - as well as being completely false - and we would therefore ask that you kindly contact our Sales Manager, Lauren, on 0208 983 8449, to discuss and resolve this matter as soon as possible (we could not reach you by phone today).

5/5

Google

We had excellent service from Gary and Natasha from start to finish. Had such a clear explanation of all aspects and letting our 2 bed flat . Thanks a lot Gary and Natasha From Azat and Julia

Sewmatic · 16 January 2026

5/5

Google

I recently bought property advertised by Your Move Glenwood.Great experience from start to finish with Your Move EstateAgents ChadwellHeath. Professional, responsive,and genuinely helpful throughout the whole process from viewing to completion.Would happily recommend.

M · 16 February 2026

5/5

Google

The Your Move Glenwood staff have provided an excellent service with purchasing a property and then letting it out after some renovation work was completed by their approved contractors. I found the staff to be very knowledgeable and efficient through the sales and letting process - we were able to have the property renovated, tenants identified and moved in within 3 weeks of completing on the property purchase.

Nikesh · 16 June 2023

Agent replied · 15 June 2024

Hi Nikesh. Thank you very much for the review and for working with our team.

5/5

Google

Your Move! what a breath of fresh air, had problems with a previous agency Got in contact with Your Move , Gary was straight and honest from the out set our home was revalued correctly and it was sold with in a month of being on the market subject to contract, Lauren kept every thing moving nicely until completion. excellent service should of been my first choice! Thanks!. Your Move for a stress free Sale.

D · 17 June 2019

5/5

Google

I have been using Glenwood services to manage my rental property for a few years now and they have always provided an excellent experience. Gary and Natasha make renting a property a breeze! 👍🏻 …

Adam · 16 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read YOUR MOVE Glenwood's Google reviews

Questions about YOUR MOVE Glenwood Romford

How many reviews does YOUR MOVE Glenwood Romford have?

YOUR MOVE Glenwood's Romford office has 405 reviews across two platforms: 401 on Google, 4 on Facebook (across the whole business).

What is YOUR MOVE Glenwood Romford's rating?

YOUR MOVE Glenwood Romford is rated 4.9 out of 5 across all 405 reviews, and 4.9 out of 5 on Google from 401 reviews.

Where is YOUR MOVE Glenwood's Romford office?

YOUR MOVE Glenwood Romford, 35 High Road, Chadwell Heath, Romford, RM6 6QJ.

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