Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am very happy dealing with Keys&Lee Estate Agency.Fantastic service from Candice,very helpful and kept me informed on the progress of the property.Highly recommended:Keys&Lee.
Ana · 16 April 2023
Agent replied · 20 June 2024
Hi Ana, thank you for taking the time to leave your comments. We're delighted that we could help you and we hope you enjoy your new home. All the best, Duncan
★★★★★ 5/5
GoogleFriendly and helpful really make you feel wanted
David · 16 April 2024
Agent replied · 20 June 2024
Hi David,
Many thanks for your kind review. You’ve been a pleasure to work with. All the best, Duncan
★★★★★ 5/5
GoogleA wonderful team! Agent Candice a good woman who does her job with great pleasure! We were super happy with her services!
Aurica · 16 April 2023
Agent replied · 20 June 2024
Many thanks Aurica for your review and we're really pleased that you found Candice incredibly helpful. All the best, Duncan
★★★★★ 5/5
GoogleFrom the start Keys and Lee guided and ensured that the process of selling our home was clearly laid out. …
Tora · 16 April 2023
Agent replied · 20 June 2024
Hi Tora, We're all really pleased that we could help you sell your home and many thanks for your kind words. All the very best for the future. Duncan.
★★★★★ 5/5
GoogleKeys and lee was brilliant, helped fantasticly along the whole process with moving. Nothing was to much trouble. Recommended very highly.
Toni · 16 April 2023
Agent replied · 20 June 2024
Hi Toni, thank you so much for your review. Charlotte and everyone here at Keys & Lee hopes you enjoy your new home. All the best, Duncan
★★★★★ 5/5
GoogleAs as first time landlord the staff exceeded my expectations. Knowlegeable, proactive, pleasant - excellent customer service.
My thanks to Duncan, Will, Charlotte & Anne.
Lorraine · 22 June 2019
★★★★★ 5/5
GoogleKeys and Lee were helpful throughout the whole process of buying my first home. They were happy for us to bring all documents in to help us fill them out to quicken the process, being a first time buyer I had so many questions, however now once did they make me feel like a pain for asking.
Can’t thank them enough for how smooth the process was!
Lilli · 22 June 2019
★★★★★ 5/5
GoogleWe have been using Keys & Lee for the past 20 years, it is a family run business that has always offered a perfect service and goes that extra mile to help, we have been very happy always with the wonderful service we receive. Staff are polite and helpful and attend to all our sales and rental needs. Highly recommend them to handle all business.
Alan · 22 June 2019
★★★★★ 5/5
GoogleGood estate agents.sold property after others failed to at a better price.candice and duncan were very helpful and professional
Greg · 21 June 2022
Agent replied · 20 June 2024
Hi Greg, many thanks for your great review. We're so pleased that we could help you sell your house and help you to move to your new home. All the best, Duncan
★★★★★ 5/5
GoogleKeys & Lee provided an excellent service. They let my property incredible quickly (it was on the market less than a day when the found tenants who wanted to move in straight away). They were responsive to my questions (of which there were many as I was a first time landlord), and made everything easy. Would highly recommend.
Guy · 21 June 2020
★★★★★ 5/5
GoogleAlways so helpful and polite, thank you.
Denise · 16 April 2023
Agent replied · 20 June 2024
Hi Denise, thank you for your kind words. All the best, Duncan
★★★★★ 1/5
GoogleViewed house made offer no response. Chased and chased they just lied and found buyers suitable to them!!! Other agents 1000% better in local.area ended up buying from other agent. Sellers be careful they don't show you all the offers as they are incompentantNegativeResponsiveness, Quality, Professionalism, Value
Aquib · 21 June 2022
★★★★★ 5/5
GoogleWe are very pleased with Keys&Lees, Will, Charlotte and Duncan! They have been quick and amazing with helping us get into our rented flat as quick as we did. I would recommend these guys to everyone, the 3 named above really are amazing! Directors and management!!!! They deserve a BIG FAT bonus at the end of this month!!!
Ruhena · 22 June 2019
★★★★★ 5/5
GoogleAbsolutely outstanding service. Charlotte and keys and lees estate agents are wheat everyone is looking for in services...
Ruth · 16 April 2024
★★★★★ 5/5
GoogleVery happy with the service provided in the lettings department of keys and lee. I was well informed and given great support throughout my move into a property. Charlotte and will are so helpful and made my life so much easier! Thank you so much!!
Joanna · 22 June 2019
★★★★★ 5/5
GoogleGreat customer service and friendly staff
Jason · 16 April 2024
★★★★★ 5/5
GoogleWe are very satisfied with this agency, we recommend it
Mariana · 16 April 2023
★★★★★ 5/5
GoogleGreat team looked after me so much nothing was a problem such nice people to do business with aspesley the girls. A big thumbs up to key&lee 10.10👍👍👍👍👍👍👍👍👍PositiveProfessionalism
Paul · 26 August 2020
★★★★★ 5/5
GoogleVery good communication and staffs is great thank you
Della · 21 June 2022
★★★★★ 5/5
GoogleRating only, no written review.
Bryan · 16 January 2026
Agent replied · 16 April 2026
Hi Bryan, thank you for taking the time to leave us 5 stars. We hope you're enjoying your new home. All the best, Duncan
★★★★★ 5/5
GooglePhoned about an enquiry, and I'm more than pleased with the service. The staff were friendly and professional.
Jordan · 22 June 2019
★★★★★ 5/5
GoogleThe food was excellent and you couldn't fault the service
Caroline · 21 June 2021
★★★★★ 4/5
GoogleLoads of properties in area l want to buy.
Manaid · 21 June 2021
★★★★★ 5/5
GoogleRented all my properties of these guys
Daw · 22 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.