Trusted Agent profile Β· Romford, Essex

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Hilbery Chaplin Residential Romford reviews

4.0

β˜…β˜…β˜…β˜…β˜… Great

126 reviews across 2 platforms

86 Market Place, Romford, Essex, RM1 3HQ

Part of Hilbery Chaplin Residential, see every office.

Hilbery Chaplin Residential's office in Romford, Essex, at 86 Market Place, is rated 4.0 out of 5 across 126 reviews on two platforms, including 122 Google reviews rated 4.1.

Google logo

4.1 / 5

122

Reviews on Google

This office

Facebook logo

3.0 / 5

4

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

1/5

Google

I had very very bad experience with them. I was buying property from them and half way of transfer when i paid my solicitor all of a sudden they told me the vender no longer interested in sale. It cost me time+ money + stress. Very experience.

Rana Β· 8 May 2021

5/5

Google

Absolutely 1st class,from viewing the property to moving in. Staff are excellent πŸ‘ …

Michael Β· 8 May 2024

5/5

Google

Best Letting Agency Thank you to the team at Hilbery Chaplin Romford.

Maria Β· 8 May 2021

Agent replied Β· 13 June 2024

Thank you for your kind feedback

5/5

Google

Absolute pleasure to deal with. The Romford team kept us informed from start to finish and all the works going on in the property. Full credit to Rob and Trish they couldn't have been more helpful. Highly recommend. Thanks to the whole team.

Margaret Β· 29 July 2019

5/5

Google

Great service received from Hilbery Chaplin. Everyone we dealt with was professional and helpful - always giving us the information we needed and contacting us when they said they would. Corinne in particular was fantastic and helped make the process as stress free as possible.

Loren Β· 8 October 2017

5/5

Google

Very professional and easy to deal with. I was never push in making decision. Phil and Kelly both have been very very helpful.

Javed Β· 8 May 2022

5/5

Google

Great company to deal with. I have bought, sold and let out properties through various Hilbery Chaplin offices and would highly recommend them to anyone looking for a good agent. Keep up the good work

Jamie Β· 8 October 2017

5/5

Google

Incredibly professional, helpful and approachable people. I am very happy with the high level of care from this estate agency. I have already recommended them to several friends.

Antonia Β· 8 May 2020

5/5

Google

We have been living and renting a property for over 1 month now. We are very happy here and Hilbery Chaplin have been very helpful. Would recommend this agent!

Andreea Β· 29 July 2019

5/5

Google

The whole experience was very good, and everything moved along very quickly and smoothly. All the staff were extremely helpful and friendly. I would definitely go through Hilbery Chaplin again.

Jackie Β· 8 May 2017

1/5

Google

awful, they are not bothered about the landlords properties as they are not willing to wait 5 min longer for a client. The don't do views after 4.45.

Aleesha Β· 8 May 2018

5/5

Google

I have been letting properties for a number of years and found Hilbery Chaplin Romford to be a friendly and efficient agency. Very professional and quick to respond.

Ian Β· 8 May 2017

5/5

Google

5 starts for Valerie and Trish for the hard work helping me and my husband to find the right property for us.

InΓͺs Β· 8 May 2020

5/5

Google

Honest, reliable, friendly, keep you informed of all issues re renting. Have let my property with them for three years, very professional company.

Sue Β· 22 May 2016

5/5

Google

All good

Malcolm Β· 29 November 2025

Agent replied Β· 28 January 2026

Thank you for your 5-star review Malcolm. We're glad everything is all good and really appreciate your support.

5/5

Google

Rob and colleagues was great! Very smooth move me and family are very happy in the house. Thanks you

Ge Β· 22 May 2017

1/5

Google

Very poor service and not responsive from Agent JOHN WALLER.

MOHSIN Β· 8 May 2021

5/5

Google

Very helpful. Excellent customer services from the agency hilbery Chaplin in romford..

Ertigena Β· 8 May 2020

5/5

Google

Rating only, no written review.

Laura Β· 13 September 2025

Agent replied Β· 13 April 2026

We're thrilled you had a 5-star experience with our Lettings team.

5/5

Google

Very efficient professional service, achieved a let within 24 hours of instruction. Thank you.

Steve Β· 30 July 2017

5/5

Google

They really good at the nanagement of letting

Alina Β· 8 May 2020

5/5

Google

Very helpfull and polite staff , found tennants very quickly and professionally.

Fraser Β· 22 May 2017

5/5

Google

Five stars from me, had a great experience with this estate agents.

Amala Β· 8 May 2017

1/5

Google

Truly awful company! AVOID DOING BUSINESS WITH HILBERY CHAPLIN.

Mr Β· 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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