Trusted Agent profile · Romford

haart Romford reviews

4.8

★★★★★ Excellent

245 reviews across 2 platforms

Chadwell Heath, Romford, RM6 6PR

haart's office in Romford, at Chadwell Heath, is rated 4.8 out of 5 across 245 reviews on two platforms, including 241 Google reviews rated 4.8.

Google logo

4.8 / 5

241

Reviews on Google

This office

Facebook logo

3.0 / 5

4

Reviews on Facebook

This office

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Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Hi I’ve just moved out today , Rio has been amazing everything has gone so smoothly and Rio and her stuff have been brilliant thank you xx

Julia · 16 April 2023

Agent replied · 20 June 2024

Hi Julia, Thank you for leaving us such kind words, its lovely to see that Rio has been great whilst selling your property. We wish you all the best in the future. Kind Regards, haart Chadwell Heath

5/5

Google

Would like to say a big THANK YOU to Rio for assisting my son with the process of purchasing a property. Rio helped us out with her experience and quick problem solving skills. Really professional.

E · 21 June 2022

Agent replied · 20 June 2024

Hi, Thank you for taking the time to leave us a review about the service you have received from Rio, we love to hear from our customers especially with such great feedback. We wish you all the best with your purchase and look forward to being able to assist in the future. Kind Regards, haart Chadwell Heath

5/5

Google

From start to end Haart made our journey in selling our house a breeze. Emma came to valuate our property, taking us through each step carefully and informatively. Josh helped with ensuring that each viewing he did was conducted professionally and well. Rio, the branch manager went above and beyond in ensuring communication continued through the length right from offer accepted down to completion. Of course without doubt buying and selling is stressful and issues come along the way, but by having peace of mind with Haart the stress was less!! Thanks Haart. X

Sadia · 12 October 2022

Agent replied · 20 June 2024

Hi Sadia, Thank you for taking the time out to leave us such amazing feedback regarding the service you received when selling your home. Its lovely to hear you had a great service from start to finish. We hope you are settling into your new home well and wish you many happy years. Kind Regards, haart Chadwell Heath

5/5

Google

Having a great experience with haart estage agents Chadwell Heath. I'm beyond happy with the service from Emma Fisher! Since I've joined, I've been extremely well looked after by her, it's not everyday to have a sales consultant remember your budget, timeframe, and criteria off the top of your head, amongst the many clients they deal with! She has since been going out of her way and finding properties that match what we are looking for accordingly, not just emailing inconsistent, and random properties like most estate agents! After 9 months of property searching, I feel more secure and my property search looks more promising now than ever. Finally feel as though we're in good hands! Looking forward to our outcome with haarts. More sales consultants like her can truly change the outcome for alot of people in the crowded property market.

Fataha · 12 October 2022

Agent replied · 20 June 2024

Hi Fataha, Thank you for taking the time out to leave such a detailed review regarding the service you received from Emma in the Chadwell Heath office. We are pleased to see that you have been happy with the service you have received. We wish you all the best and look forward to hearing from you again soon. Kind Regards, haart Chadwell Heath

5/5

Google

Josh Taylor came round to take pictures and complete paperwork and he was an absolute star. We had already started packing so there are boxes everywhere. We had to move stuff around to take the pictures and he helped with all the shifting. He took some amazing photos that really showed the house at its best. He was professional and not at any time did we feel rushed or as if we were 'just another job'. I would have no hesitation in recommending him to anyone who is going to sell their home. He was a consummate professional.

Michelle · 12 October 2022

Agent replied · 20 June 2024

Hello Michelle, We really appreciate you taking time out of your day to provide this amazing feedback in regards to Joshua's service and him going that extra mile for you. It is great to hear that you would recommend us. We wish you all the best and do not hesitate you contact us if you need anything.

5/5

Google

Great service from the Haart team in Dagenham especially Sanjiv Chauhan who was dealing with our queries. Everyone was very helpful during the whole transaction and helped us finish everything on time. Thanks to Sanjiv, Rio, Helen, Kabir and Melissa. Keep up the good work. Highly recommended by us

Chandni · 22 June 2018

Agent replied · 20 June 2024

Dear Chandni, We always love to hear from our customers, especially with such great feedback. We wish you all the best with your new investment and hope to speak to you again in the future. haart Chadwell Heath estate agents

5/5

Google

Dealt with several people at Haart, all friendly and helpful, especially compared to other estate agents we have had to deal with. Special thanks to Helen Lines, she has been highly helpful and friendly throughout our purchase, keeping me well informed of all dealing involved. Would highly recommend .

Rob · 22 June 2018

Agent replied · 20 June 2024

Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Chadwell Heath estate agents

5/5

Google

The whole team at the Chadwell Heath Branch were very Professional, they all seemed to want to help & knew what was going on in their area. My transaction went through quickly with no hiccups, it was all very organised.PositiveProfessionalism

Arnold · 21 June 2021

Agent replied · 20 June 2024

Hi Arnold, Thank you for taking the time out in leaving us feedback regarding the Chadwell Heath branch when selling your property. We love to hear from our customers especially with such great feedback. We wish you all the best in the future and please do not hesitate to contact us if we could be of any further help in the future. Kind Regards, haart Chadwell Heath

5/5

Google

I have just sold my house through Haart, 30 high road and am delighted with the service. Sanjiv was the main contact but at different times I had reason to deal with all the other members of the team and they were all fantastic. House selling can be a stressful process but it was made very easy with this professional team. I really don't normally review things as most services don't live up to my expectations or there promises but in this case they really deserve it. I have no problem at all highly recommending this service proved by Haart. Thanks again Sanjiv and the rest of your team all the best for the future.

Little · 22 June 2018

5/5

Google

Changed to Haart when after several weeks, the sale of my house fell through. I was using a different Estate Agent in Chadwell Heath, and felt it was their fault the purchase fell through, because the "buyer" never did have the funds to purchase my property, although I'd been assured several times they had. The contract with the other agency tied us in for two weeks, but Haart got everything ready to go once that period had elapsed. They found a buyer (who had mortgage funding in place!) and Lewis & Sanjiv kept us informed, and reassured during the whole process. Haart research their vendors thoroughly, and make sure the buyers background is sound before taking your property off the market. Very friendly team, from the moment I walked in off the street. Would recommend without hesitation. Professional from in-branch team to Helen in the progression team. Thank You All

Julie · 22 June 2018

5/5

Facebook

The whole team were very professional from beginning to end. They know their local market and were realistic with their pricing. They could not have been more helpful, especially Katie Erskine who went above and beyond to ensure we completed and exchanged. Thank you Hart.

Danny · 19 September 2019

Agent replied · 22 February 2025

Dear Danny Chesney, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Chadwell Heath estate agents

5/5

Google

Sadly, we lost our Uncle at Easter (2016) and had to sell his house. Everyone at Haarts, Chadwell Heath, made this such an easy job; from supplying a Probate quote, taking photo's to put the house on the market, only contacting us when there was a serious purchaser and making everything so easy. There were even smiles and laughter at what was a difficult time; such as helping me try and unlock the front door with a newly cut key that did not work to showing me where I could get a decent key cut that would work and helping a blond not have a dumb moment! It was all hassle free and would recommend Haarts to anyone who finds themselves in the same situation as us.

Christine · 22 June 2017

5/5

Google

After meeting Lewis originally I immediately felt comfortable. What a polite and professional young man. Advised us as to how to achieve the best possible price on our property and boy did he do so! After achieving £25,000 over the price the property was put on the market for we were gob smacked. This then enable us to find our dream property. I would fully recommend the team at Chadwell Heath to anyone. A huge thanks to Lewis, Rio and Kabir.

Richard · 22 June 2017

5/5

Google

Just wanted to publicly thank the Chadwell Heath team for helping me with the purchase of my new home. Rio was fantastic in helping me with my bid for the property after initially missing out on it. Special thanks go to Ella Seki who was amazing in helping to push the deal forward after it was on the brink of collapse after a long and drawn out affair. Ella's persistence was key to getting the deal over the line. Thanks again!! Matt

Matt · 22 June 2017

5/5

Google

Just wanted to say a huge thank you to the team at Chadwell Heath for their excellent service to myself and my wife following our first purchase. They were fast, reliable and trustworthy throughout the entire process and always available to help. A special mention for Lewis who was amazing, always available for a chat in and out of hours and really helped move things along and always reassured us, we really were looked after. Ella too who was great at getting things progressed with our solicitors and the vendors end. If you're​ looking to get a home in this area then I highly recommend Lewis and his team. Thanks again. Sanish and Rina

Sanish · 22 June 2017

5/5

Google

Have had my flat on the market with another agent for around 2 months. Numerous viewing but more cancelations than I thought were ever possible. Decided to give Haart a go in Chadwell heath. Breath of fresh air, Emma met me on her day off, correspondence was fantastic and paperwork easy to complete. 3 days later my flat is under offer and moving along nicely to completion. If you want honesty and proactive agents then use these guys. Lee B Yoxford Court RM6PositiveResponsiveness, Quality, Professionalism

Lee · 21 June 2022

Agent replied · 20 June 2024

Hi Lee, Thank you for taking the time out to leave such great feedback regarding the sale of your property, we are pleased to hear the Emma and the office have been able to ensure it was straight forward and efficient. We wish wish you all the best and look forward to speaking to you again soon. haart Chadwell Heath

1/5

Google

By far the worst estate agents that we've had to deal with when looking for our first property. Amateurs and unprofessional. The estate agents conducting the viewing can't even answer basic questions about the property and will always try to pit you against other potential buyers even though there are no other offers. We had the unfortunate experience of having to deal with Josh and Emma and would strongly advise anyone to steer clears of these amateurs. Even if they have a house you really like the amount of BS they'll put you through is not worth it. From pushing you to use their own services (brokers and solicitors) to the point where we was told thar our offers would not be fully acknowledged in comparison to someone who uses the services. Basically saying you either use our broker and solicitor or we won't push your offer forward to the vendor. Absolutely disgusting. Luckily we managed to find the property we wanted with another estate agent who did not put us through such turmoil before the stamp duty deadline. So stay away there's better agents out there in comparison to these incompetent amateurs.

SB · 21 June 2022

Agent replied · 20 June 2024

Hi, Thank you for taking the time out to contact us, we are sorry to hear of your experience with the branch. We have tried to get this looked into however cannot trace you. If you would like to discuss this further and need any assistance please email Rio-Marie.Maddix@haart.co.uk and we can arrange to get this looked into for you. haart Chadwell Heath.

5/5

Google

I can't thank Rio at Haart enough for her support to help me buy my dream home. She was attentive, professional and incredibly helpful. I am very grateful for the service I received at Haart.PositiveResponsiveness, Professionalism

Devinia · 21 June 2021

Agent replied · 20 June 2024

Hi Devinia, Thank you for taking the time out to leave such a lovely review regarding your experience with Rio at haart Chadwell Heath, we are pleased to see you are happy with the service you received. We wish many happy years in your new home. Kind Regards, haart Chadwell Heath.

5/5

Google

Me and my son felt so welcomed before each viewings. Daanish was ever so busy with viewings but he made sure that he made time for us to answer any questions or discussing with us about each viewing. he was very efficient.

Ilyas · 22 June 2019

Agent replied · 20 June 2024

Dear Ilyas, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst on the search for your new home. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Chadwell Heath estate agents

5/5

Google

I would highly recommend using this estate agents, from valuation to completion the service has been excellent, Rio has kept us informed with updates throughout the process.Big thank you to Rio and the teamPositiveProfessionalism

George · 27 August 2021

Agent replied · 20 June 2024

Hi George, Thank you for leaving us feedback regarding the sale of your home we are happy to hear that you were happy with the service from start to finish. We wish you all the best in the future. haart Chadwell Heath

5/5

Google

Very good experience at this branch. Thanks to Emma Fisher for all of her help and valuable advise, has helped me very much with queries and questions I've not had answers too. Big up.

Tyrone · 21 June 2021

Agent replied · 20 June 2024

Hi Tyrone, Thank you for taking the time out to leave us a 5 star review, we are pleased to see you have been happy with the service you have been receiving. We wish you all the best in the future and look forward to hearing from you in the future. Kind Regards, haart Chadwell Heath

5/5

Google

We bought our first home through Haart, Katie was so helpful and was always on hand to answer any questions. It was lovely dealing with Katie she gave a really good service and always put us at ease.

Lauren · 21 June 2020

Agent replied · 20 June 2024

Dear Lauren Warner, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We wish you all the best for the future in your new home. haart Chadwell Heath estate agents & Hornchurch

1/5

Google

By far the worst estate agents that we've had to deal with when looking for our first property. Amateurs and unprofessional. The estate agents conducting the viewing can't even answer basic questions about the property and will always try to pit you against other potential buyers even though there are no other offers. We had the unfortunate experience of having to deal with Josh and Emma and would strongly advise anyone to steer clears of these amateurs. Even if they have a house you really like the amount of BS they'll put you through is not worth it. From pushing you to use their own services (brokers and solicitors) to the point where we was told thar our offers would not be fully acknowledged in comparison to someone who uses the services. Basically saying you either use our broker and solicitor or we won't push your offer forward to the vendor. Absolutely disgusting. Luckily we managed to find the property we wanted with another estate agent who did not put us through such turmoil before the stamp duty deadline. So stay away there's better agents out there in comparison to these incompetent amateurs.

S · 12 October 2021

Agent replied · 12 October 2026

Hi, Thank you for taking the time out to contact us, we are sorry to hear of your experience with the branch. We have tried to get this looked into however cannot trace you. If you would like to discuss this further and need any assistance please email Rio-Marie.Maddix@haart.co.uk and we can arrange to get this looked into for you. haart Chadwell Heath.

5/5

Google

Have had my flat on the market with another agent for around 2 months. Numerous viewing but more cancelations than I thought were ever possible. Decided to give Haart a go in Chadwell heath. Breath of fresh air, Emma met me on her day off, correspondence was fantastic and paperwork easy to complete. 3 days later my flat is under offer and moving along nicely to completion. If you want honesty and proactive agents then use these guys. Lee B Yoxford Court RM6

L · 12 October 2021

Agent replied · 12 October 2026

Hi Lee, Thank you for taking the time out to leave such great feedback regarding the sale of your property, we are pleased to hear the Emma and the office have been able to ensure it was straight forward and efficient. We wish wish you all the best and look forward to speaking to you again soon. haart Chadwell Heath

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