Trusted Agent profile · Romford · Essex
★★★★★
1,154 reviews across 2 platforms
30 High Road, Romford, Essex, RM6 6PR
Part of haart, see every office.
haart's office in Romford, Essex, at 30 High Road, is rated 4.8 out of 5 across 1,154 reviews on two platforms, including 1,132 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleKeeley, from Romford Haart. I don’t know what to say other than 100% excellent service. A renewal of a lease, at a very difficult time for me. Keeley, was amazing, compassionate and so helpful. Would I recommend…..absolutely
Dear Neil, so happy to hear Keeley provided you with good service. Haart Property Management.
5/5
GoogleHad a wonderful experience speaking with Nic. He was very polite and courteous. And explained things in details. Please keep it up.
Dear Maryprisca, Thank you so much for the review. Regards haart Romford lettings
5/5
GoogleI had the pleasure of speaking with Nicolas. He was very friendly, professional and helpful with all the questions I had.
Thank you very much for your kind feedback, we appreciate it. Romford haart Lettings
5/5
GoogleGreat service from Jason. He has shown me a few houses and has always kept in contact with me and calls me about properties before they hit the market. If you are looking to buy a property in Romford call Jason!
Hi Andrew, thank you for your five star review! Speak soon, haart Romford sales.
5/5
GoogleI would like to say a big thank you for such a great service. Keeley has made the whole process very smooth and effortless, always keeping me updated with progress. Excellent service, thank you!
Good morning Sladana. We are very pleased to hear that Keeley has delivered a great service for you. Thank you for your continued business. Regards haart Property Management Romford
5/5
GoogleMillie from the property management team is always helpful and answers my queries promptly. I am happy with the service I have received from Millie.
Thank you Naiomi for your kind words and five star review! We are glad Millie could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
5/5
GoogleThank you Fariha and the whole team. You guys are so good at what you do and l am happy with your services. Prompt, efficient and polite.
5/5
GoogleStephanie and the broader Haart team have been brilliant from start to finish. She kept the sale moving, unblocking problems and ensuring the sale stayed on track all in a very professional and organised way.
Thank you Grant, for your five star review and kind words. haart Romford sales.
5/5
GoogleWe walked in and needed help urgently to get something done, and very quickly Emily Nolan helped us and sorted an issue we had, great customer service and I definitely recommend coming here.
Dear Leo, thank you for the review. Glad to hear Emily delivered good customer service. Haart Lettings Romford.
5/5
GoogleI have used Haart in Romford to sell my property. It has been a great experience their have been times when things got stressfull but they were always there to help, they have always followed up any issues that I had. Would defiantly recommend them, I would just like to say a big thank you to all the team great work thanks.
Dear Ellen Hind, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Romford estate agents
5/5
GoogleTilly Davis, Haart Letting Romford She is simply a professional with exemplary properties management skill.She made me believe in doing business with heart Estate and lettings Thumbs up Tilly
Hi Damilare, I'm glad you had a good experience and thank you for the review about Tilly. Romford Haart Lettings.
5/5
Google10/10 for Mark and his staff. they were friendly, professional and lead me through selling my home with no hassles at all. highly recommended for all.
Good Morning Marie, Thank you for the review and kinds words for Mark. it has been a pleasure to deal with you and your family. next step lets find you, your new home. Regards haarts Romford.
5/5
GoogleAmazing experience with Haart, a great bunch a nd looking forward to moving into our new home. Thank you for looking after us Emily.
Dear Zuber, thank you again for the review. Good luck in your new home! Haart Lettings Romford.
5/5
GoogleAlways helpful, keeley has been an excellent property manager. If I ask for a second quote, she's always happy to oblige. Would highly recommend.
Good morning David, thank you for your five star review on Keeley. We are very pleased to hear that Keeley's service was efficient and nothing was too much trouble! Regards haart Property Management
5/5
GoogleReceived a first class service from Keeley Fisher, she was extremely helpful and dealt with all our queries brilliantly!
Hi Terry, Many thanks for your kind review on Keeley. If you require any further assistance, please do not hesitate to contact us. Haart Property Management.
5/5
GoogleVery friendly and committed team. Been house hunting for over a year and the estate agents at Haart have been very patient and understanding and I would probably still be looking if it wasn't for Hayley. Thank you!!! Also they're not sleezy sales people like the other 101 estate agents I've met over the last 18 months which is a bonus.
Dear G S, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.Thank you again for your star rating! Regards haart Romford
5/5
GoogleI just want to thank grace so so much for all her help grace has been absolutely amazing so professional and she goes far and beyond to help I couldn’t recommend her enough she is such an amazing lady thank you for all your help!!!!!
Thank you so much for your lovely review, it was a pleasure helping you. We wish you all the best. Regards haart Romford lettings.
5/5
GoogleWe had a great experience using Haart, Romford. They were quick and professional throughout the process from the valuation and listing to the process of exchanging and completion. Annette, Stephanie and Mark have been very supportive and we felt like we were in safe hands.
Dear Sahara, Thank you for your five star review and kinds words. Speak soon, haart Romfors sales.
5/5
GoogleExcellent service. Mark Grogan took the time to fully expalin the process.
Thank you for your lovely words, happy to help!
5/5
GoogleWe had a good experience working with Scott Jones at Haart lettings, Romford. They expertly handled our lease renewal and promptly fixed a document issue making the process stress-free. We highly recommend their services.
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
1/5
GoogleUnprofessional company. They do not respond to phone calls or emails. I am disgusted at their lack of concern or priority for their clients. Having sellers not knowing what is happening with offers or responding to any form of communication is rude, arrogant and unacceptable. I will ensure none of my friends or family ever use your company again.
Dear Bethan We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to annette.thompson@haart.co.uk. We hope to hear from you soon so we can resolve your issue as quickly as possible. Branch Manager, haart Romford estate agents .
5/5
GoogleI had a call with Tilly regarding lettings. She is professional and friendly. She helped me with registration process. Nice customer service.Thank you
Good morning Kalpana. Thank you for leaving the five star review and kind words for Tilly. We are pleased the process went smoothly. Regards Haart Property Management.
5/5
GoogleVery professional service. Keeley handled everything in a timing manner and was hands-on with the whole process. She really went above and beyond.
Good afternoon Korinne. Thank you for the lovely review on Keeley. We are delighted to hear she went above and beyond for you. Regards haart Property Management
5/5
GoogleI had the absolute pleasure of working with Keeley to extend my tenancy. She was professional, organised and everything went smoothly.
Good afternoon Sinead, thank you for your five star review for Keeley. We are pleased to hear that everything went smoothly with your new tenancy agreement. Regards haart Property Management
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
Yes. haart won Gold in The Trusted Agent 2026 awards.
