Trusted Agent profile · Romford · Essex

haart Romford reviews

★★★★★ Excellent

1,154 reviews across 2 platforms

30 High Road, Romford, Essex, RM6 6PR

Part of haart, see every office.

haart's office in Romford, Essex, at 30 High Road, is rated 4.8 out of 5 across 1,154 reviews on two platforms, including 1,132 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,132

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

A stressful buying process made easier with the help of Annette and her team- would definitely recommend and use their Romford branch again.

Sohail · 29 July 2019

Agent replied

Dear Sohail Iqbal, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Romford estate agents

5/5

Google

Very lovely and helpful young gentleman, he understood my situation and I appreciate his honesty and helpful manners. We need more people like him! Nicolas thank you for your help

Magda · 24 July 2024

Agent replied · 23 August 2024

Thank you for your feedback, its is very much appreciated. Haart Romford Lettings

5/5

Google

"Emily from the Haart Romford branch was fantastic! She made the process of letting our property smooth and stress-free. Her professionalism, attention to detail, and excellent communication skills really stood out. Highly recommend her services!"

Humayun · 21 April 2024

Agent replied · 20 June 2024

Thank you Humayun for your kind words and five star review! We are glad Emily could help you and you were happy with the service. We wish you all the best. - Haart Romford Lettings

5/5

Google

Despite my cynicism about estate agents from experiences with other firms I was really impressed with Haart. Mark, Annette, Alex and Stephanie were all incredibly friendly, helpful and made (often) very stressful situations with buyers pulling out (and that small matter of a global pandemic) much more bearable. I'd thoroughly recommend.

Kate · 18 November 2020

5/5

Google

Amazing support from a particular individual called Tilly Davis for helping me in finding the new property. I would like to give her 5-star rating for the way she deals with her customers.

Shekhar · 21 May 2024

Agent replied · 20 June 2024

Good afternoon, thank you for taking the time to leave a five star review for Tilly. We are delighted to hear she delivered a great service for you. Regards haart lettings

5/5

Google

Nicolas provided an exceptional service, helping me understand my options and steps on how to proceed with renting. Looking forward to continue working with Haart.

Oksana · 3 October 2024

Agent replied · 24 October 2024

Good afternoon Oksana, thank you for taking the time to leave the five star review for Nicolas, he will be delighted to read how you felt about the service he provided. Regards haart lettings

5/5

Google

Millie Fisher who has helped me manage my property is highly professional. Very efficient. I am berth grateful for all her support. Maria

Maria · 1 November 2024

Agent replied · 8 November 2024

Good Afternoon, Many thanks for you kind review on Millie's service. Haart Property Management.

5/5

Google

Quite professional. Would definitely recommend Emily.

Vipin · 29 October 2022

Agent replied · 29 October 2023

Thank you Vipin for your 5 star review! haart Romford Lettings.

5/5

Google

Millie Fisher has dealt with my tenancy renewal in an efficient manner and has responded quickly to my emails and phone calls. I am very happy with the service I have received.

Lee · 21 May 2024

Agent replied · 20 June 2024

Good morning Lee, thank you for your five star review for Millie! We are very pleased to hear that your renewal was handled efficiently. Regards Haart Property Management.

5/5

Google

Tilly called this morning, 1st of June 2024 and she was amazing to talk to. All enqiires from her was well communcated. Good communication skill from her. Keep it up girl.

Olanrewaju · 6 June 2024

Agent replied · 20 June 2024

Good morning Olanrewaju. Thank you for leaving the five star review and kind words for Tilly. We are pleased the process went smoothly. Regards haart Romford Lettings.

5/5

Google

Great experience with Steph at Haart, after the offer and acceptance stage, Steph helped me through to completion, Extremely responsive on the phone and emails and also very detailed in all the information I received, all round a great help!

Liam · 1 December 2023

Agent replied · 29 October 2023

Thank you so much for the 5 star review. All the best. Kind regards haart Romford

5/5

Google

Keeley Fisher, our property manager, was incredibly helpful and supportive throughout the process of signing the Tenancy/Extension Agreement. Her expertise, professionalism, and responsiveness made the experience smooth and stress-free. We are thoroughly grateful for her dedication to our best interest.

Miruna · 1 December 2023

Agent replied · 31 December 2023

Hi Miruna, Thank you so much for the review and for the continued business as always! All the best haart Property Management

5/5

Google

Excellent service from Farrah. She was easy to deal with and returned all of my calls/emails. I would highly recommend Farrah.

Cengiz · 29 July 2019

Agent replied

Hi Cengiz Gray, we are very happy to have provided you with such a positive experience!

5/5

Google

Never had an issue with this estate agency, always have done their best to help whatever issue I have. Shout-out to Keeley Fisher for always being available to me when I need her most and supporting us.

Laura · 22 January 2024

Agent replied · 20 June 2024

Good morning Laura, thank you for your kind review on Keeley. We are very pleased to hear she is continuing to support you! Regards Property Management Team Romford

4/5

Google

We dealt with Alex Mackenzie, who was knowledgeable, very prompt and efficient in dealing with our queries. Thanks Alex

Hosy · 9 March 2020

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Keeley Fishes dealt with all our queries professionally and emphatically. I appreciate the way whole process was made easy for us and we were made to feel welcomenin the true sense.

Aks · 21 May 2024

Agent replied · 20 June 2024

Dear Aks, thank for for the kind review for Keeley. Haart Property Management.

5/5

Google

Haart have managed my portfolio of properties for some good time now, and without a doubt, are by far the leading letting agents out there. Very professional and efficiently operated. Keeley Fisher assisted very kindly in relation to the tenancy negotiations and extensions

V · 30 August 2023

Agent replied · 29 October 2023

Hi Vandan, Thank you for taking the time to write your review! We are happy to hear Keeley made a real impact on your haart experience. We look forward to helping you again in the future! haart Property Management, Romford

5/5

Google

Sophie Nash has been very helpful, very professional and good customer service.

Melina · 2 November 2021

Agent replied

Thank you for taking the time to share your experience with us. We are really pleased to hear you are happy with the service Sophie has provided! Kind Regards, haart Lettings Romford

5/5

Google

Had a pleasant experience with Nicholas. He was very attentive, courteous, supportive and very friendly. Would definitely recommend him for his exceptional customer service. Thank you!

Kishath · 16 August 2024

Agent replied · 23 August 2024

Thanks for your review! We are so pleased you are happy with the service you received. Regards Haart Romford Lettings

5/5

Google

As a customer I can say your experience will vary depending on who your property manager is and how good they are at their job. So I have to shout out Keeley Fisher who's doing an excellent job currently.

Oj · 1 December 2023

Agent replied · 31 December 2023

Hi Oj, Thank you so much for the review and for the continued business as always! All the best haart Property Management

5/5

Google

Excellent Service from Emily Fast response and view booking! I highly recommend her services to anyone looking for a reliable and trustworthy property agent. Thank you, Emily!

Catalin · 24 July 2024

Agent replied · 23 August 2024

Dear Catalin, thank you for the kind review for Emily. Haart Lettings Romford.

5/5

Google

Really impressed by the prompt service provided by Haart, and in particular, Keeley Fisher who has been absolutely brilliant in proactively resolving all our queries and issues related to the property rented out through Haart.

Hussain · 21 February 2024

Agent replied · 20 June 2024

Good morning Hussain, thank you so much for your five star review on Keeley. We are pleased to hear that you had a good experience with Keeley and thank you for your continued business. Regards haart Property Management

4/5

Google

Tilly really help with my booking appointment out of my had scheduled she managed to get me a possible options. She is nice and friendly. I love the hospitality. Keep it up

Bayo · 21 April 2024

Agent replied · 20 June 2024

Good Afternoon, thank you for your review on Tilly. We are very pleased to hear you had a swift and professional experience, haart Lettings Romford.

5/5

Google

Mark and Annette have been amazing all the way through, not the most strait forward sale of a property in Romford. The communication has been amazing, the open day and work done to get a buyer in a matter of days has was amazing too. Would highly recommend when selling a property.

Chris · 29 October 2022

Agent replied · 29 October 2023

Thank you Chris for your kind words and five star review! Glad we could help you whilst selling your home. We wish you all the best. haart Romford sales.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.

What do you need help with?

Questions about haart Romford

Has haart won any awards?

Yes. haart won Gold in The Trusted Agent 2026 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent