haart Romford reviews

★★★★★ 5/5

Google

Vanessa was very helpful, recommend strongly

Rose · 27 September 2026

★★★★★ 5/5

Google

To our Keeley! This review goes out to you! You've been more than exceptional to the standards brought to the Haart Estate Agency. You never gave up hope in helping to our needs with the property we lived at. You have shown us faith with the admirable work you have helped me and my Husband Tony. We are both Truly grateful in what you have done! If anyone needs help or needs any good advice Keeley at Romford Haart Estate Agency is your "Go to person." To ask for! Keep up the smashing work you do! You deserve a payrise for what you do! KEELEY IS OUTSTANDING!! Much love Jeff and Tony. You will never be forgotten! Many thanks! Please pass on this review to her!

Jeff · 17 October 2024

★★★★★ 5/5

Google

I had a great experience with Haart today, specifically Edward Clarke, who was very polite and welcoming and also kind enough to take a lot of time to answer all the questions I’d asked. He clearly explained the process and next steps and he was very quick with his replies and correspondence.

Nilani · 4 October 2026

★★★★★ 1/5

Google

*** DO NOT GO TO ENTERTAIN OR ENGAGE WITH HAART *** I had the worst experience with haart. Their managing agents are incompetent. I dealt with Millie throughout my tenancy. She always sided with the landlord (of course because la dlord was paying them to manage the property). None of my needs as a tenant was met. The landlord was a complete nightmare and you'd think the managing agents would help in such cases but no. Even when it came to me finding a new place the managing agent MILLIE of haart was asked to give me a reference and her reference was awful which completely jeopardised my chances of securing a new property. As a single mum who was threatened with homelessness not a care in the world from the managing agents what so ever. I highly recommend you DO NOT go to Haart. They are also always unavailable for phone calls. Never do they answer it always goes to their switchboard. Personally the managing agents of haart need further training. Thanks for nothing Haart. You tried to ruin my life! No compassion No empathy Cold hearted agents. Nothing more to say.

Kai · 24 September 2024

★★★★★ 5/5

Google

I cannot express enough gratitude for the outstanding service provided by Nicolas Chramiec. From the moment we started our search, he was incredibly responsive, always quick to answer our calls and emails, no matter how many questions we had. His attention to detail and commitment to ensuring we were comfortable every step of the way was truly remarkable. Nicolas Chramiec went above and beyond to make the letting process smooth and stress-free for us. His dedication, professionalism, and friendly demeanor made all the difference. We are so thankful for his help and highly recommend him to anyone in need of a reliable and knowledgeable letting consultant!

Betül · 24 September 2024

★★★★★ 5/5

Google

So far in our homebuying process we have had an amazing experience, particularly Kobe who has been super helpful in checking in with us and providing us with all the info we need.

Junaid · 11 October 2026

★★★★★ 5/5

Google

Sorina Sandu was very helpful always, she was the only one who could help me solve the problem that I had properly and fast, the agency needs more people like her.

Criss · 13 March 2026

★★★★★ 5/5

Google

We sold our house with Haart Romford and we were so impressed with the service and quality we received from the estate agents. Alex, Annette, Denzel and Kobe were professional, thorough and knowledgeable about the market. This was our first time selling a house and we were stunned by the amount of support and diligence they gave us. They setup viewings continuously throughout the period our house was on the market and we received some great offers for our house! I thoroughly recommend them!

Ellen · 16 August 2024

★★★★★ 5/5

Google

I’ve been renting a flat with haart for some time now, and I have to say, their service is outstanding. The entire team is professional, responsive, and always on top of things, making the renting experience smooth and hassle-free. I want to give a special mention to Keeley, who truly goes above and beyond to help. Whether it’s handling maintenance requests, answering questions, or resolving any issues, Keeley is always ready to assist with a smile. Her dedication and willingness to go out of her way to ensure everything runs smoothly is remarkable. Thanks haart

Abhishek · 16 August 2024

★★★★★ 5/5

Google

3 years later and I’m still renting from this agency. Why? Because they are always there when you need them. I had a leaking pipe in the bathroom yesterday(not a property problem but more of a building issue), Keeley, made sure that the issue was resolved by the end of the day and not just that! She called me before she finished her shift and first thing in the morning when she started her shift as the job took a little longer than expected, to make sure that everything is ok. I really appreciated the fact that it was not just about the issue, she wanted to make sure that I WAS OK! with the contractors working past the working hours.Most property managers only care about the property, but not Keeley! She is amazing when it comes to the tenants also. All in all, great service, fast and great contractors.🥰Thank you Keeley

Cristina · 9 August 2024

★★★★★ 5/5

Google

Keeley Fisher at Haart (Romford) is such a pleasure to work with. All I can say is, she is excellent at communication throughout the entire process of leaving the property. Her attention to detail is superb, and she proactively helped me move out through the process seamlessly. She worked tirelessly throughout with a truly admirable work ethic. I would absolutely recommend Keeley at Haart Estate (Romford) if you are looking for a property. Thank You Keeley :)

Rashid · 26 September 2024

★★★★★ 5/5

Google

Haart has been brilliant and absolutely superb in the tenancy process. As we were new landlords, she went through the process with us and explained and clarified all our queries giving us the confidence to go ahead with the process. In addition, what I appreciated most was her personal touch by coming and visiting us and going through the process very early of our discussions on tenancy. During the client search she also understood our requirements very well and managed to get us the perfect tenants. She gave us all necessary information and documents explaining the process. She also had the patience to clarify any queries we would have. This was a great start of the tenancy and hence made the transition smooth and efficient. She really is superb, professional, and provides clarity. Having her during the start to the end of the whole process made it easy for us and we would highly recommend her. In summary she has been excellent and very helpful, and we are glad we had her during the process. In addition my service on an ongoing basis has been absolutely brilliant. Keeley Fisher has been very supportive, engaged and professionally astute. She keeps me posted and updated and is always proactive in finding a solution. Couldn't have asked for more.

I · 24 July 2024

★★★★★ 5/5

Google

I recently purchased a property with the assistance of Stephanie Parnell and team includnf Denzel, Annete and Mark from haart, and I couldn't be happier with the service I received. Stephanie was incredibly professional, responsive, and helpful throughout the entire process. She made the experience smooth and stress-free, always keeping me informed and addressing any concerns promptly. I highly recommend Stephanie and the team at haart for anyone looking to buy or sell a property. Thank you, Stephanie, for your excellent support!

Shiraz · 24 July 2024

★★★★★ 5/5

Google

Recently purchased a property through haart. Stephanie Parnell was there every step of the way making the entire process so easy and simple for me. She definitely went above and beyond to make sure my experience was stressfree! She is a true asset to your company. Thank you, Stephanie for everything. And also thank you for everyone at haart who also helped make this happen. A beautiful branch of people! I will be recommending to all my friends and family!!!

J · 24 July 2024

★★★★★ 5/5

Google

Keeley Fisher has been excellent to deal with, she's personable, professional and importantly she delivers. She makes you feel like she has the issue at hand, puts herself in your shoes, and is able to follow through and provide a brilliant overall service to the client. Furthermore, she was also able to resolve a complex issue and just before my wedding day, which was perfect timing before the special day, and my partner and my holiday that followed. So I can say that it has been a pleasure dealing with her at Haart property agents. Thank you.

Hafed · 24 July 2024

★★★★★ 5/5

Google

Haart has been very helpful with getting us an accommodation and also helping us with everything we needed throughout our stay in our former accommodation. Special thanks to Millie fisher for her assistance all throughout this process and her urgency in attending to everything that enabled us have a comfortable stay while our tenancy lasted at our previous accommodation. We also appreciated our role in ensuring our repayment of the holding deposit and the reference she forwarded to our current estate agent. We will be glad to recommend her services/company to whoever needs their services. Many thanks.

Grace · 24 June 2024

★★★★★ 5/5

Google

“I want to thank Haart and the entire team, especially Keeley Fisher, for resolving our issue in less than a day. What an incredible agency, always there to help when you need them! A big thank you to Keeley Fisher for your excellent support. Wishing the entire Haart team a Merry Christmas and a Happy New Year! May you enjoy the holidays with your families and stay safe!”

Petar · 1 December 2024

★★★★★ 5/5

Google

I had a major issue at my rental property in Romford. Keeley went above and beyond to resolve the issue - liasing extensively with the tenant, the contractors and myself; making sure the works were done on time and on budget. She really did make an extra special effort working overtime and weekends. This resulted in a fantastic job, with myself and the tenant kept up to speed at all times. I felt very reassured that Keeley was on the case and taking the stress away from the situation. Thanks again Jackie

JACKIE · 21 May 2024

★★★★★ 5/5

Google

I am giving Millie Fisher 5 Star rating because all the issues that have been raised by the tenant or me have always been dealt with and solved by Millie. I have worked with Millie for many years and she has been the bridge between the tenant and me. Millie has always been professional, polite, respectful, understanding and helpful. I look forward to continuing working with Millie and I recommend her in person and Haart as a company to friends and relatives.

Molly · 21 May 2024

★★★★★ 5/5

Google

I had a great experience working with Chloe, Property Manager at Haart. She is professional, friendly, responsive, and always helpful. It’s a pleasure working with Chloe, and we would happily recommend her to landlords, tenants, and other contractors looking for a professional and approachable property manager.

Nassar · 11 September 2026

★★★★★ 5/5

Google

My property in Chadwell Heath has been rented by Haart Estate Agent since almost three years. I really really appreciate the letting team for the service they provided to me. I am really happy with the service provided by the team. Especially, the Property Manager,- Keeley Fisher for the recent contact and prompt service provided to me in this concern. I request Haart not to loose such valuable staff at any cost in future. Thanking Keeley once again.

Dinesh · 30 May 2024

★★★★★ 5/5

Google

I needed an agent to manage the letting of my property, and wanted one that was local with high street presence. Alex, from Haart, initially came to view the property to discuss all of my options. All of my questions were answered instantly and in detail which gave me confidence that my property would be in good hands. I went for the fully managed option to give me extra peace of mind. The property is managed by Scott Jones, who has been fantastic. I had a few issues with the property and the Tennant, but every time, Scott has been one step ahead in the resolution and has kept me informed throughout. Needless to say, I will be continuing to let my property through Haart after the current tenancy comes to an end in a few months time.

Darryl · 21 April 2024

★★★★★ 5/5

Google

I would like to thank Keeley Fisher for her amazing service and availability, initially I had an issue with a leak and Keeley was very kind, helpful and made sure I’ve would have my issue fixed the fastest as possible and also the smoothest. I ended up reporting another issue I had for years and she was the only one that actually made all the efforts to solve it since it wasn’t an easy thing to get fixed. I really appreciate her empathy, kindness and tenacity, if it wasn’t for someone like her I genuinely don’t think it would’ve been solved. Many many thanks and wish her all the best.

Vanessa · 21 April 2024

★★★★★ 5/5

Google

5* for a 5* Estate Agent! Nothing is too big or too small of an ask from Steph. As a Conveyancer, having someone you can trust and rely on, as well as an agent who understands the process, is the biggest and best asset you could ask for, and Steph is definitely that! Thank you for all your help and support over the years ans many more years to come!

Chloe · 10 October 2024