Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHaart Romford rented out a property that had no working boiler or water. When raised with Haart they simply stated that it’s not their responsibility and the tenant should contact the landlord. The landlord then didn’t help.
After council intervention and 2 months with no water the situation was not resolved. Yes, that’s right. 2 months without shower, washing, cleaning, toilet facilities.
Just try calling the Romford branch and no one answers, it will always divert to another branch. Very poor service.
Edit: Landlord now has a CCJ issued and refusing to pay. Haart not willing to do anything.
Owen · 3 December 2022
Agent replied · 29 October 2023
Hi Owen,
I am so pleased we got to speak. Apologies for the experience the tenant has had and I hope my advice and support is helpful. Please feel free to call me directly should you need me again.
Andrie
Area Director (Romford/ East London)
★★★★★ 5/5
GoogleWe had a great experience using Haart Romford (Lettings). Emily Nolan was very professional and helpful throughout the letting process. I would recommend Haart to anyone who’s interested in securing a rent.
SSN · 3 December 2022
Agent replied · 29 October 2023
Thank you so much for the review it is greatly appreciated. Regards haart Romford lettings
★★★★★ 5/5
GoogleWe were very pleased with the service we received from Haart Romford when selling a probate property. We had an issue in the property which needed to be fixed before selling which they efficiently managed for us. Mark and the rest of the team found a buyer really quickly. Stephanie in their office was brilliant at pushing through the sale which was quite complicated. She was always very helpful and communicated regularly with progress updates. I wouldn’t hesitate in recommending their services.
C · 3 December 2022
Agent replied · 29 October 2023
Thank you soo much for taking the time for your review and kind words. We wish you all the best for the future
★★★★★ 4/5
GoogleHaart - Millie Fisher
I have been dealing with Millie Fisher and she has been very professional and helpful. She is prompt to respond my email enquiries and follow up with phone calls to make sure l am happy with her assistance. She dealt with my tenants efficiently to address issues raised during Gas Safety Check. I look forward to working with her for the time ahead.
Ebenezer · 10 December 2023
Agent replied · 31 December 2023
Good Afternoon Ebenezer. Thank you so much for the five star review for Millie! All the best haart Property Management Romford
★★★★★ 5/5
GoogleVery Professional Alex and Jason were great at organising viewings. And Annette was very supportive and boy does she know how to take a good photo and make the house look good. Has made the whole process easy in the current climate. Great Job!
Tanequil · 29 January 2021
Agent replied
Dear Tanequil, thank you for your feedback, we are pleased were happy with the service you received! Many thanks haart Romford sales.
★★★★★ 5/5
GoogleI was very satisfied with the service received by Fariha Choudhury. She was very helpful with a problem from our house. Thank you Fariha! She is very nice and understanding.
Corina · 1 February 2023
Agent replied · 29 October 2023
Hi Corina, Thank you for the 5* review. I'm glad you are happy with the service. :)
★★★★★ 5/5
GoogleHaart Team has been doing great, and helping. I will recommend Emily Nolan to be your Negotiator. very proactive and she will do the follow up for you
Ade · 2 April 2023
Agent replied · 29 October 2023
Dear Ade, thank you for the kind review. Good luck with everything. Thank you, haart Lettings Romford.
★★★★★ 5/5
GoogleStephanie made this whole experience very reassuring. Never failing to swiftly act on any worries I had and to reassure me. Was always on side
Highly recommend
David · 2 May 2023
Agent replied · 29 October 2023
Thank you David for our five star review! Speak soon, haart Romford sales.
★★★★★ 5/5
GoogleMillie was extremely helpful throughout the process. She's a true professional at her job and has an amazing personality.
Adrian · 1 December 2023
Agent replied · 31 December 2023
Hi Adrian,
Thank you so much for the review and for the continued business as always!
All the best
haart Property Management
★★★★★ 5/5
GoogleWe have recently used just mortgages to help us buy our first property, Parmi has been very helpful throughout, she was always quick at replying to emails and helping us out with anything we needed along the way. She was very polite and made us feel at ease throughout the process
Sophie · 1 December 2023
★★★★★ 5/5
GoogleFarrah was exceptional from the start. Unlike most other agents I had spoken to she has a great personality and made property searching enjoyable. She is a one of a kind estate agent and head and shoulders above anyone else I dealt with in Romford. Thank you Farrah
Dave · 29 July 2019
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleI had a fantastic experience with Kobe. Despite my tight schedule due to work commitments, Kobe managed to arrange a property viewing on very short notice. He was punctual and professional, making the process smooth and stress-free. Additionally, he consistently sends me property listings that match my criteria, which has been incredibly helpful. Highly recommend!
Marco · 24 July 2024
Agent replied · 23 August 2024
Hi thank you for this review if ever need anything else please do let me know and will continue to find your places until we can find the one for you!
★★★★★ 5/5
GoogleMy communication with Keeley went smoothly and she handed my issue very quickly and effectively
Cynthia · 21 February 2024
Agent replied · 20 June 2024
Good afternoon Cynthia, thank you so much for your five start review on Keeley. We are pleased to hear she dealt with your issue quickly and effectively! Regards haart Property Manager
★★★★★ 5/5
GoogleI am very happy with my dealings with Haart Estate Agents. Jason Ensom was very helpfull and kept me informed on the progress of the property I was interested in. Thank you!!!
Svitlana · 29 October 2022
Agent replied · 29 October 2023
Thank you for our five star review! Speak soon, haart Romford sales.
★★★★★ 5/5
GoogleHaart Romford have sold all of our properties over the years, we have been very happy with the service from start to finish, Valuer Mark came over he was very professional and took some amazing photos of our property, he then completed a video tour this was fantastic it was marketed on the website the same evening and then the whole team from haart Romford got straight to the job of selling our home, they where all very professional and they made the whole experience a lot easier.
With can’t thank them enough and would highly recommend.
Katie Lickfold
Katie · 29 October 2022
Agent replied · 29 October 2023
Thank you Katie, for our five star review and kind words. Have a great day, haart Romford sales.
★★★★★ 5/5
GoogleWe cannot praise Haart Romford enough. Mark Grogan came to value our home he was friendly, helpful, informative and professional and proved to be very very competent.
He was very enthusiastic about our property and provided 3 days of multiple viewings which resulted in being made 6 offers and ultimately a sale within 10 days of going on the market. We are so pleased with Mark, Jason and Alex and can't thank them enough for doing such a great job. We would definitely recommend Haart Romford to anyone selling their home.
Barbara · 29 October 2022
Agent replied · 29 October 2023
Thank you Barbara for your kind words and five star review! We are glad we could assist you whilst selling your home, speak soon. haart Romford sales.
★★★★★ 5/5
GoogleFive stars just isn't enough for the Haart Romford team!! From the very first time I met Mark, he was so professional and gave me confidence that my house sale was in very good hands. The property was marketed very well and viewings were handled perfectly by Alex, who was also extremely professional and well mannered. This is the first time we have ever moved, and throughout the whole process, we were helped and advised by Annette and Stephanie who were always at the end of a phone to answer any questions and keep us updated. I would confidently recommend the Haart team at Romford. From start to finish they have all been first class and I would certainly put my trust in them again.
Sue · 29 October 2022
Agent replied · 29 October 2023
Dear Sue, thank you for our five star review! We wish you are the best for the future. haart Romford sales.
★★★★★ 5/5
GoogleAnnette, Mark, Stephanie and Jason from the Haart team in Romford have been excellent throughout the selling process. Their combined experience and expertise in negotiating the completion of the sale was second to none. At every step they keep me updated on progress, chased buyers and solicitors - really went above and beyond to get the sale through as quickly as possible. They have excellent local knowledge and contacts. An outstanding experience and I would definitely recommend them to those wanting to sell.
Vanessa · 29 October 2022
Agent replied · 29 October 2023
Dear Vanessa, thank you for your five star review! haart Romford sales.
★★★★★ 5/5
FacebookRecently bought a property using Haart Romford and I have to say that I was very impressed with Annette and her whole team and would highly recommend them. There was a complex chain involved in the sale, with very tight and sudden deadlines imposed by other parties. Throughout the process Haart were very professional and kept everyone informed and went out of there way to keep things together.
Stephanie in particular was amazing and even worked on holding everything together on her day off.
Thanks so much for all your help.
Pravin
Pravin · 20 June 2019
★★★★★ 5/5
GoogleMark and team at Haart Romford were very professional in all our dealings with them. They marketed our property very well and the photos were excellent and very soon our property was sold. I would have no hesitation in recommending them to anyone.
Patrick · 15 February 2021
Agent replied
Dear Patrick thank you for your five star review, glad we could help you with selling your home, we wish you all the best for the future. Kind regards Haart Romford
★★★★★ 5/5
GoogleThank you so much Emily Nolan for all your assistance, really appreciated the efforts you took to get the apartment early.
AAditya · 29 September 2023
Agent replied · 29 October 2023
Dear Aditya, it was a pleasure helping you. Good luck in your new home, Thank you for leaving the review. haart Lettings Romford.
★★★★★ 5/5
GoogleMany thanks to Millie Fischer who came to do an inventory at very short notice. Millie was very professional, friendly and did a good job with the inventory. Thank you.
Collette · 2 January 2023
Agent replied · 29 October 2023
Thanks for your wonderful review! Glad to hear you enjoyed the service.
★★★★★ 5/5
GoogleKeeley Fisher was very helpful and professional many thanks to her for the service she gave with thr renewal of our lease
Ian · 30 August 2023
Agent replied · 29 October 2023
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best.
Keeley Fisher
Haart Romford Property Management
★★★★★ 5/5
GoogleKeeley Fisher is very prompt and responsive, very helpful too.
Jessica · 21 May 2024
Agent replied · 20 June 2024
Good afternoon Jessica, thank you for your five star review and kind words for Keeley. Regards haart Property Management
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