Trusted Agent profile Β· Romford Β· Essex

haart Romford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,154 reviews across 2 platforms

30 High Road, Romford, Essex, RM6 6PR

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haart's office in Romford, Essex, at 30 High Road, is rated 4.8 out of 5 across 1,154 reviews on two platforms, including 1,132 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,132

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Mark has been amazing to work with, extremely responsive and proactive making this an easy experience for me!! Appreciate his help 😊 …

Sandra Β· 31 July 2023

Agent replied Β· 29 October 2023

Thank you Sandra for your five star review, speak soon haart Romford sales.

5/5

Google

Thank you to Scott Jones who was very quick in helping us with our extension agreement. Scott always replied quickly which made the process easier

Georgie Β· 1 June 2023

Agent replied Β· 29 October 2023

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

5/5

Google

I went to view 2 properties with Haart Romford & the estate agent Alex couldn’t have been more helpful! He had all the information to hand when I had questions regarding the properties, and has made himself available when I’ve called with queries/when going through the shared ownership application.

Robyn Β· 18 October 2024

Agent replied Β· 24 October 2024

Thanks for your 5* Review Robyn! We hope to get you moved soon. Haart Romford Sales team.

5/5

Google

Millie always there and willing to help. Issues was resolved instantly. Thank you for all your help.

Oladimeji Β· 17 December 2023

Agent replied Β· 31 December 2023

Dear Oladimeji, thank you for leaving a kind review for Millie and your continued business. Thank you haart Lettings Romford.

5/5

Google

I’ve used Haart for years to let my property. They have always been really easy to work with fast friendly and efficient. This year my tenant wanted to extend their contract and this was done by Scott with the minimum of fuss and maximum speed and efficiency. I can thoroughly recommend Haart and Scott for all your letting needs

Michael Β· 21 April 2024

Agent replied Β· 20 June 2024

Thank you Michael for your kind words and five star review! We are glad Scott could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

1/5

Google

As landlord very disappointed as the property is managed, you are spoken down, feeling not respected and try to take your decision, they never answer on the phone maybe that's why it took long to rent the property. I have more property and I am with haart in other locations and none of them are like this branch. As landlord in Romford I would probably take different decision as you can see all the low rate reviews are consistent

C Β· 29 October 2022

Agent replied Β· 29 October 2023

Dear C S, I'm sorry you have not had a great experience. If you could email us at romford.lettings@haart.co.uk with the property address we will investigate for you. Regards haart Romford lettings

5/5

Google

Lauren Green has been managing my rental property for nearly a year now. The service that I have been given by her is very professional. With her valuable advise and support

Daniel Β· 29 October 2022

Agent replied Β· 29 October 2023

Hi, Thank you for taking the time to leave us a great review about your experience with us! haart Romford

5/5

Google

Stephanie Parnell from Romford Haart has been excellent, as a 1st time buyer Stephanie has kept me upto date with everything with regular e-mails and phonecalls. Thank you so much Steph.

Lee Β· 29 October 2022

Agent replied Β· 29 October 2023

Thank you Lee for our five star review! haart Romford sales.

5/5

Google

Everyone I dealt with at Haart was courteous and professional throughout. The team are vastly experienced - and once Stephanie is on your case it’s as good as done. Thanks. Recommended.

DrummerSOMErum Β· 29 October 2022

Agent replied Β· 29 October 2023

Thank you for your kind words and five star review! haart Romford sales.

5/5

Google

Keeley Fisher was very helpful and fast. She was patient with us and offered the best advice. Thank you!

Denis Β· 22 October 2023

Agent replied Β· 29 October 2023

Dear Denis, we are glad to hear that Keeley was able to resolve your issue promptly and thank you for your 5* review. haart Property Management Romford

5/5

Google

Excellent service and great after sales care. I have dealt with Mark, Jason and Taylor, would definitely recommend them. They also are very professional and know how to shove a foot up the any lazy solicitors B- hind.

Hamza Β· 2 November 2021

Agent replied

Dear Hamza, Thank you for your review and kind words. haart Romford sales.

5/5

Google

Yasmin has been very helpful, she is great at what she does, goes all out in finding the right home for you. She is a star

SLY Β· 2 April 2023

Agent replied Β· 29 October 2023

Dear Sylvester, thank you for your 5 star review and your kind words. I hope everything goes well for you during your property search. haart Lettings Romford

5/5

Google

Alex has been really helpful throughout the whole process of renting the house. Really grateful for all the help he has given to us!

Owen Β· 1 June 2023

Agent replied Β· 29 October 2023

Dear Owen, Thank you very much for the 5* rating! Regards haart Romford lettings

5/5

Google

Highly recommend Keeley Fisher She is very supportive, very personable and has a very quick response time.

Kerrie Β· 1 December 2023

Agent replied Β· 31 December 2023

Dear Kerrie, glad to hear Keeley solved the issue in a timely manner. Thank you. haart Property Management.

5/5

Google

I had a problem recently with the boiler and Keeley Fisher helped me sort out the issue in a couple of hours. She was really nice and helpful. She checked regularly throughout the day if the engineers have sort out the problem and if everything went back to normal. I am more than happy with her customer service.

Mariana Β· 21 April 2024

Agent replied Β· 20 June 2024

Good Afternoon, thank you for your five star review on Keeley. We are very pleased to hear you had a swift and professional experience. Thank you for your continued business. Regards haart Property Management

5/5

Google

Grace was very quick and helpful the entire process of us finding a house and getting us in, made everything very smooth and stress free! Thanks so much Grace xx

Lilli Β· 29 October 2022

Agent replied Β· 29 October 2023

Dear Lilli, thanks so much for the review it's greatly appreciated. Regards haart Romford lettings

5/5

Google

Alex, thank you very much, you helped us turn our dream into reality. You are a professional in your field. I wholeheartedly recommend Alexander Mackenzie - Residential Sales Consultant

Π‘ΠΎΠ³Π΄Π°Π½ Β· 3 December 2022

Agent replied Β· 29 October 2023

Thank you for your five star review! Glad we could assist you in your property search. haart Romford sales.

5/5

Google

Good service, Emily was also polite. Thank you

Carina Β· 21 May 2024

Agent replied Β· 20 June 2024

Dear Carina, thank you for the review. Haart Lettings Romford.

5/5

Google

A very friendly welcome as soon as you step in but more greatfull to a mr.Appiah. He helped us by listening and really understanding what we were looking for and he actually took us by his transport to the property. What I think was really kind of him, which I haven't seen by other agents. A1 With a smile.

Red Β· 22 March 2024

Agent replied Β· 20 June 2024

Dear Raz thank you so much for your review i look foward to helping you find the perfect home for you and your family you are more than welcome for the lift.

5/5

Google

Millie was very helpful when I contacted with regard the return of my deposit . She kept me updated and was very professional and helpful.

Ilse Β· 2 April 2023

Agent replied Β· 29 October 2023

Dear Ilse, Thank you so much for the review, I am thrilled you are happy with the service Millie provided you. If you anything else we can do please let me know! Romford Property Management

5/5

Google

Haart, Romford. What a wonderful team! Thank you for all your hard work and combined efforts to secure the sale of my house. It was not the easiest of properties to sell, but they did not give up! Every person we have dealt with has been so very helpful, and I will highly recommend Haart, Romford to anyone looking to sell their house. Wishing you all, the very best. Laura

Laura Β· 1 July 2023

Agent replied Β· 29 October 2023

Hi Laura Thank you for the great feedback for the team this is fantastic to hear Wishing you all the best

5/5

Google

Alex Mackenzie was very helpful putting me in touch with a mortgage advisor called Vishal. I didn't go with them in the end but they were also very helpful.

Anthony Β· 29 October 2022

Agent replied Β· 29 October 2023

Hi Anthony, thank your for our five star review! haart Romford sales.

5/5

Google

Working with Alex has been a delight. From communication to sorting out documentation, everything was crystal clear. Definitely looking forward to working with Haarts and Alex in the future!

Syed Β· 29 October 2022

Agent replied Β· 29 October 2023

Hi Syed, Glad to hear about your positive experience whilst buying through us. Speak soon, haart Romford sales.

5/5

Google

Jason has been extremely professional and helpful throughout our search for a new home. He has always kept us informed and has always found us propertities that match our criteria. Hopefully we will find our home in the near future.

Ameet Β· 21 January 2021

Agent replied

Dear Ameet, thank you for your five star review! Hope you are safe and well. Thanks Jason haart Romford

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Gold in The Trusted Agent 2026 awards.

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