Trusted Agent profile · Romford · Essex

haart Romford reviews

★★★★★ Excellent

1,154 reviews across 2 platforms

30 High Road, Romford, Essex, RM6 6PR

Part of haart, see every office.

haart's office in Romford, Essex, at 30 High Road, is rated 4.8 out of 5 across 1,154 reviews on two platforms, including 1,132 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,132

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Millie Fisher has been a great contact and support throughout my home let. She’s efficient and understanding. Thank you Millie

Caroline · 22 March 2024

Agent replied · 20 June 2024

Good afternoon, thank you so much for your kind review for Millie. Regards haart Property Management

5/5

Google

Mark got me an offer within the first few viewings. If he hadn’t of kept in touch I probably wouldn’t have ever got around to putting my flat on the market, Thanks Mark. Stephanie took over the sale of my flat and she has been amazing, she has kept fully updated throughout the process and is always available to help. Annette also assisted when Stephanie was not in and she was also very supportive. Overall it was an excellent service and I can’t recommend them enough.. Thank you so much Haarts.PositiveResponsiveness, Professionalism

Jo · 21 June 2021

5/5

Google

Haart did a great job managing my rental property. Shout out to Millie who was a diamond when it came to sorting out the admin at the end of the tenancy.

Ross · 1 July 2023

Agent replied · 29 October 2023

Thank you Ross for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

5/5

Google

Great work and getting the job done without many hustles. Keeley Fisher has been really amazing in making the process flawless

Jonathan · 21 February 2024

Agent replied · 20 June 2024

Good morning Jonathan, thank you for you five star review for Keeley. We are delighted to hear Keeley has made the process smooth for you. Regards haart Property Management Team Romford

5/5

Google

Thank you so much Alexander for always being so helpful and really going out of his was to keep me in the picture and updating me regularly. Always calling to let me know on new properties. Thank you.

Alkesh · 29 October 2022

Agent replied · 29 October 2023

Dear Alkesh, thank you for your kind words and five star review! haart Romford sales.

5/5

Google

Thanks Keeley, for your help and support in idenfying bills issues, you are most kind and helpful. Hopefully we will resolve this issue asap. Regards Poonam Singh

Poonam · 1 October 2023

Agent replied · 29 October 2023

Dear Poonam, we are glad to hear that Keeley was able to resolve your issue promptly and thank you for your 5* review. haart Property Management Romford

5/5

Google

Scott has been very helpful and professional and always replied to any queries in a prompt and professional manner relating to a property managed under lettings service.

Chris · 29 September 2023

Agent replied · 29 October 2023

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Scott Jones Haart Romford Property Management

5/5

Google

Very helpful and friendly, meets all your needs and keen to help our family in finding out the ideal house for us x Thank you Emily form Haart Romford, such a nice person ! X

Gabriela · 1 February 2023

Agent replied · 29 October 2023

Thank you Gabriela for the kind review. I glad you had a great service from Emily. Haart Romford Lettings.

5/5

Google

The experience was pleasant.Tilly was very professional and on point.Kudos to her and the entire org.

Henry · 21 May 2024

Agent replied · 20 June 2024

Good morning Henry. Thank you for leaving the five star review and kind words for Tilly. We are pleased the process went smoothly. Regards haart Romford Lettings

5/5

Google

Benie Bofoya- A prompt and helpful reply, thank you!

Cheryl · 13 March 2026

Agent replied · 13 April 2026

Thank you for your lovely review, glad we could help! - Haart Romford Lettings

5/5

Google

Very good agency. They are helpful when you have any inquires. I would like to thank to Millie Fisher for all the years she supported us. Thank you Haart

Iuly · 31 July 2023

Agent replied · 29 October 2023

Thank you Iuly for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

5/5

Google

We are very happy with the services from haart lettings. Jack Duggan was very helpful. He asked the contractors to attend the property to rectify the issues promptly. Everything was solved within 48 hours.

Deepak · 3 March 2023

Agent replied · 29 October 2023

Hi Deepak, Thank you for the 5* Review, I'm glad you are happy with the service provided by Jack. If you need anything, please don't hesitate to contact us. Kind Regards, Romford Property Management

5/5

Google

Excellent estate agent with many helpful and friendly staff. In particular, Mr Scott Jones has been exemplary and is an asset to the company.

Huy · 1 December 2023

Agent replied · 31 December 2023

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Scott Jones Haart Romford Property Management

5/5

Google

I was having a Flat assessment done by Paul last week who I found very respectable and a professional. He even asked if he should remove his shoes before coming in the flat(most people walk in without consideration)which I liked. He explained the whole process which I found helpful. I highly recommend him.

Kenneth · 17 November 2024

Agent replied · 8 December 2024

Good morning Kenneth, thank you for the lovely review for Paul. We are very pleased to hear that the service you received was a positive one! Regards Haart Lettings

5/5

Google

Mark, Annette and Stephanie were all involved in the sale of my property and they (along with colleagues in the office who left and took countless messages) provided a fantastic service. They were flexible with viewings, promoted the property well and saw the sale through to completion. Thanks for all your help guys!

Scott · 29 July 2019

Agent replied

Dear Scott Prestedge, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Romford

5/5

Google

My experience with Haart Romford was extremely nice and pleasant,the professionals there like Vishal,Farah,Stephanie etc were extremely friendly,helpful and hardworking with my house purchase and put my mind to rest with all aspects of the process. I strongly recommend them to anyone and everyone who's looking to purchase a property like I did.

David · 29 July 2019

Agent replied

Dear David Pinheiro, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents

5/5

Google

Tilly From Romford Branch is an amazing estate agent. She is proactive, professional and very good at what she does.

Haja · 21 February 2024

Agent replied · 20 June 2024

Dear Haja, Thank you for the feedback it's greatly appreciated. Regards haart Romford lettings

5/5

Google

heart estate agents are one of the best in town especially in Romford. Our property manager Sophie Nash is professional and responsive in every query you have regarding the property. Completely satisfied with their service. Highly recommended.

Kurt · 29 October 2022

Agent replied · 29 October 2023

Hi Kurt, Our customer feedback is of the utmost importance and we are happy you have felt that the service provided has been to a high standard. Kind Regards, haart

5/5

Google

Keeley Fisher was super efficient and helpful with my tenancy renewal. Great service all round!

Kathryn · 21 May 2024

Agent replied · 20 June 2024

Good morning Kathryn, thank you for your kind words and five star review for Keeley. Thank you for your continued business. Regards haart Property Management

5/5

Google

Our experience with Haart-Romford was amazing. We were served by Grace Griffiths. She is very professional, friendly and helpful. Grace guided and help us through out the process. 7stars for her service and professionalism.

Raja · 1 February 2023

Agent replied · 29 October 2023

Hi Raja and Family- Thank you very much for the 5* Review! I'm so happy that I could help you and your family move into your new home. If you need anything please do not hesitate to contact me. I wish you all the best. Kind regards Grace Griffiths Romford Lettings

5/5

Google

Alex was great and was a true professional, he answered all my questions and i had a lot ! He didnt rush me at any point and went through all the details with a good professional manner. Alex looked like he enjoys his job and its great to see thanks alex !!

Kelly · 1 October 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Denzal is amazing,very helpful, very polite, very on hand. He would answer my calls outside of work hours, answering any queries I had.

Lakhvir · 1 December 2023

Agent replied · 31 December 2023

Thank you Lakhvir for your kind words and five star review! thanks haart Romford sales.

5/5

Google

Mark Grogan and his team have been great. We sold our house through Haart, two days after the open day our house was sold, and the Team have been proactive in keeping me informed on progress.

Ben · 29 October 2022

Agent replied · 29 October 2023

Hi Ben, thank you for our five star review! Speak soon, haart Romford sales.

5/5

Google

Have been in contact with Keeley Fisher at Haart who has been the most helpful in terms of renewing our contract as we wanted to stay longer in our current property and dealing with any queries. Very professional, calm, well spoken and respectful towards us as we are with anyone, could not ask for anything more, definitely deserves more than 5 stars.

Raheem · 21 May 2024

Agent replied · 20 June 2024

Dear Raheem, happy to hear Keeley was so helpful. Haart Property Management

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Gold in The Trusted Agent 2026 awards.

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