Trusted Agent profile · Romford · Essex

haart Romford reviews

4.6

★★★★★ Excellent

136 reviews across 2 platforms

87 Main Road, Romford, Essex, RM2 5EL

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haart's office in Romford, Essex, at 87 Main Road, is rated 4.6 out of 5 across 136 reviews on two platforms, including 114 Google reviews rated 4.6.

Google logo

4.6 / 5

114

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Facebook

Used haart to sell my flat from point of getting a valuation to completion day absolutely fantastic. Lee who came and valued and did viewings great guy! Annette and Stephanie service from then absolutely brilliant constant phone calls and emails to let me know what was going on. Could not of asked for better service! Thank you

Ricky · 30 November 2018

Agent replied · 24 March 2025

Thank you Ricky, we wish you all the best in your new home. haart Romford

1/5

Google

To be honest the start rating should be zero. I booked an appointment for a valuation on my mother's home. The appointment was booked for 11.00 am on Saturday. I waiting from 10.30 am until 12.30. I did not have the courtesy of a phone call to say why the valuer did not attend even when I phoned to ask where he was. I phoned a second time and got head office. Even then I never got the courtesy of a reply form ANYONE. They obviously do not need the commission money!

Janette · 12 October 2020

4/5

Google

Really good service in very difficult times. Carly in particular has been excellent at keeping me in touch with what is going on and giving feedback. Even though my house has been up a while due to the current economic situation they haven’t given up or gone for easy options

Dawn · 29 July 2019

Agent replied

Dear Dawn Cooke, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

We have just exchanged on a property that we found through haart. Despite the seller throwing some curve balls during the process haart have been helpful and supportive throughout. I would particularly like to call out Jacqui for her help and patience with us during the process.

Sam · 29 July 2019

Agent replied

We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Gidea Park estate agents

5/5

Google

Tom, Jacqui, Devina and Carly at Haart, Gidea Park, did a great job at selling my property. I made the right decision by going with local experts as their knowledge and expertise were invaluable in the entire process. They come highly recommended.

Sam · 29 July 2019

Agent replied

Dear Sam, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Kind Regards, haart Gidea Park

5/5

Facebook

Haart were very easy to work with, I felt like they listened to what we wanted but also guided us as well. The team are very friendly and helpful. They were always on hand to answer questions!! Thank you!!

Clare · 14 March 2019

Agent replied

Dear Clare Blaydon-ellis, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford

5/5

Google

A very professional team from initial contact, right through to exchange of contracts. I have no reservations in recommending Haart Gidea Park. Daily communication and the chasing / progressing of both our sale and purchase was particularly good.

Stuart · 29 July 2019

Agent replied

Dear Stuart, We are pleased you were happy with our service. Best of luck in your new home. haart Gidea Park estate agents

5/5

Google

Hello, This is Gemma Henson, for some reason my colleagues name shows on here, I would thoroughly recommend Haart Estate Agents in Main Rd, Romford. They have been very helpful with buying our first property. 5 stars. :-)

Indra · 29 July 2019

Agent replied

Thank you for your lovely words Gemma. All the best in your new home !

5/5

Google

They've been brilliant in helping me and my husband so far with the purchase of our first home and we're so grateful to them for their help to date. The staff are all really friendly and helpful and they definitely make the whole process much better than it could be and we're so happy to be buying through this agency.

Rhianna · 12 October 2021

5/5

Google

Haart Gidea Park have been fantastic from start to finish. The whole team (Carly, Tom, Devina and Jacqui) have been so supportive and helpful. Always there when we have needed them. Highly recommended.

Anna · 29 July 2019

Agent replied

Anna, We're glad you were pleased with our service and wish you luck in your new home! kind regards, haart Gidea Park

5/5

Google

Exceptional customer service, friendly, kept us informed at every step of the process and was very approachable. Would happily use this Haart office again. Highly recommended. Jacqui and Leigh - outstanding!

Katie · 29 July 2019

Agent replied

Dear Katie, Thank you very much for sharing these comments. All the best in your new home. Regards, haart Gidea Park

5/5

Google

We recently sold our house in Romford through Haart and were pleased and impressed with their efficiency, very responsive customer service and professionalism. We would recommend Haart to others looking to sell their property. The process of viewings was organised to our convenience, liaison was good and we were given helpful information throughout.

Rob · 12 October 2021

5/5

Google

So pleased with everyone I dealt with at Haart, from start to finish. They offer a great service and kept me updated at all times. I would thoroughly recommend!!

Kevin · 15 March 2018

Agent replied

Hi Kevin, Wishing you all the best for the future. Glad you were pleased with our service! Kind regards, haart Gidea Park

5/5

Google

There support was great in finding the house I wanted & getting the deal done. The communication was also fantastic throughout fully recommended Haart!

Little · 30 July 2018

Agent replied

Hello, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. haart Gidea Park

1/5

Google

0 stars. Called several times over the last 4 weeks and left messages with no response. Poor vendor. Keep getting transferred to head office who take a message. Seems like 'working from home' for the Haart gidea park staff means not working at all. Avoid.

Nisa · 12 October 2021

4/5

Google

Jacqui, the sales progressor gave very honest updates/feedback which gave us realistic expectations. We couldn't have asked for more than that.

Nicola · 29 July 2019

Agent replied

Dear Nicola Rees, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for the great review! We wish you all the best for the future in your new home. haart Gidea Park

5/5

Facebook

My experience as a first time buyer through Haart was an excellent one and the process was one of ease! Would recommend

Joanna · 18 May 2017

Agent replied

Dear Joanna Staines, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. …See more

5/5

Facebook

The staff are very helpful and keep you informed and chase up solicitor when things are not moving.

Peter · 2 December 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1/5

Facebook

Totally appalling service. No interest in customer service at all despite giving them a chance to put things right.

Clare · 18 October 2015

Agent replied

Dear Clare, I’m sorry to hear you feel that way; we did pass your details on to the relevant branch to contact you with regards to your enquiry. If you need any further help please contract them on 01708 378578 they would be happy to help you.

5/5

Google

Nice team. Always happy and responsive. Kept me updated throughout. Good luck for future x

Hemangi · 29 July 2019

Agent replied

Hemangi Joshi, thank you for taking the time to leave us feedback. Best of luck in your new home. Kind regards, haart Gidea Park

5/5

Google

Very good service, always there to answer your questions straight away and happy to help.

Jack · 29 July 2019

Agent replied

Thank you again for your star rating! Regards haart Gidea Park

1/5

Facebook

2 and a half months wasted on selling our shared ownership property ! Now with a proper agent who's done more in a week than these did in nearly 3 months! Dealt with Haart ilford who was superb and Haart romford was a very bad experience �

Wiz · 20 July 2017

5/5

Google

I have been working with Haart for several weeks as a buyer on a local property. Haart's service has been fast and professional, from the initial viewing to subsequent offers and acceptance from seller. Highly recommended.

Leon · 12 October 2021

5/5

Google

Superb service, including navigating us through some difficult spells in the transaction.

Glenn · 29 July 2019

Agent replied

Dear Glenn, Thank you for your feedback, good luck with your move. We all wish you all the best for the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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