Trusted Agent profile
★★★★★
294 reviews across 1 platform
1185, High Road, Chadwell Heath, Romford RM6 4AL
Douglas Allen's Romford office at 1185 is rated 4.8 out of 5 across 294 reviews on 1 platform, including 294 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Douglas Allen won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Douglas Allen. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleAmazing service from Michelle, Michael and Team, very professional & knowledgeable really helpful in keeping me updated on the new properties, now I’m looking forward to being the proud owner of a new home. If you are looking to buy then you should call for their help, Thanks guys
Hi Shahab, Thank you for taking the time to share your experience with Michelle, Michael … More
5/5
GoogleAs a first time buyer I was getting frustrated endlessly out viewing properties then missing out, until I registered with Douglas allen in Chadwell Heath they explained to me how to get myself in the best position by having everything ready. Michelle & the team took the time to explain everything, introduced me to Faisal Noor who arranged my fianaces & I set up the solicitors. They listened to my requirements likes and dislikes then when the perfect property come along I got a call as promised. Now I am the proud owner of my first home couldn’t have done it without all your help. Thank You Michelle, Faisal, Jake and Bilal
5/5
GoogleI want to thank Jake from the Chadwell Heath Branch for helping my family find a new home, he had made the whole process of searching for a home as smooth as possible. I loved his consistency and determination on finding myself and my family our dream home to settle in. He has remained respectful through out as well as being thorough whilst explaining the process on what it takes to buy a house as first time buyers. I would highly recommend Jake to other family members and friends, he has been nothing but helpful through out this process!
5/5
GoogleI would just like to commend Chadwell Heath for a friendly welcoming atmosphere when I came into the branch. The staff were really helpful in terms of advising me on the processes with buying a home and referred me for a mortgage appointment, unfortunately my plans have changed but in the near future I will definitely be coming to them to buy a property. Special thanks to Michael, Michelle and Waqas!
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
5/5
GoogleAsh Verma was incredibly helpful when I was looking for my next home. Very professional, knowledgeable and quick to respond to all my queries. Thanks so much Ash! I highly recommend.
Dear Amy, Thanks for telling us about your recent experience with Ash at our Chadwell Heath branch. We pride ourselves on providing a professional service, and we're happy we could help you in the search for your new home. Kind regards, Douglas Allen
5/5
GoogleRahela has been very helpful, going above and beyond and has been very friendly in our conversations regarding the purchase of my first property.
Morning Marvin, Thank you for your lovely review! We're glad to hear that Rahela has been so helpful and friendly during your first property purchase. It's wonderful to know she went above and beyond to assist you. Best wishes, Douglas Allen
5/5
GoogleI would highly recommend Michelle and her team in the Chadwell Heath office, I’ve bought and sold with them and vet the years. they have always been professional with excellent customer service. Good luck for the future in the new office.
Hi Ali, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Michelle, and the rest of the team has been, especially how professional and excellent their service has been throughout. Best wishes, Douglas Allen.
5/5
GoogleJay and the team from Chadwell Heath have been exceptionally great in the service of providing me and my family with purchasing our first home, I highly recommend Jay and the whole team in helping others find the house of their dreams
Hi Kadisha, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've helped you and your family buy your first home. We wish you all the best for the future in your new home! Best wishes, Douglas Allen.
5/5
GoogleWe are so pleased and could not be happier with the results Michelle and Bilal have been amazing . The customer service we have received has been exceptional and exceeding all expectations, They took care of all our needs and took the stress away from us in selling our property, they went above and beyond for us and sold our property within a week. I would just like to mention Michelle again we were completely impressed by her professionalism and would highly recommended Douglas Allen.
Good Afternoon Julie, Thank you for your kind review - we will pass this on to the team! We're delighted that you chose to sell your property through our estate agency. All the best, Douglas Allen
5/5
GoogleCompleted on the property today. Michelle was extremely helpful in the process. Will be using Douglas Allen again soon.
Hi Milad, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service. Best of luck, Douglas Allen Chadwell Heath Estate Agents
5/5
GoogleBilal is always so professional and informative with a great telephone manner. Appreciate how he always does his best to organise viewings and calls at convenient times. Thank you
Hi Narmeen, Thanks for letting us know about your experience with Bilal, we'll pass your kind feedback on to him. Best wishes, Douglas Allen
5/5
GoogleHad an excellent experience with Gurminder Gaberria. Incredibly professional & knowledgeable. The communication was excellent throughout. He was a pleasure to work with.
Hi Hira, Thank you for sharing your kind feedback. We’re delighted to hear that Gurminder’s professionalism, local property knowledge, and clear communication made your experience with Douglas Allen Chadwell Heath so positive. Our estate agent team always aims to provide expert property guidance and supportive service when clients are buying or selling a home. We truly appreciate you taking the time to highlight his efforts. Thanks, Douglas Allen
5/5
GoogleGreat service would highly recommend anyone looking to buy come see Michelle at Douglas Allen Chadwell heath, and a big thank you to Kally for all the financial advise. Thanks
Dear Apna, Thanks for your review and recommendation. We'll pass your kind words on to Michelle and Kally. Best wishes Douglas Allen
5/5
GoogleI had an amazing experience with Mohammed at Douglas Allen. I would highly recommend his service, he's the best in Chadwell Heath.
Hi Farrukh, Thank you for your fantastic feedback. Mohammed will be delighted to know you … More
5/5
GoogleMy appreciation goes out to Samuel and the team from chadwell heath. He was very patient, attentive and extremely helpful. All in all, he made my biggest life experience run as smoothly as it possibly could and I am very much grateful.
Hi Jada, Thank you for leaving a review! It's great to hear how Samuel and the team have helped you throughout your journey and made this big experience run so smoothly for you. Best wishes, Douglas Allen.
5/5
GoogleThanks Nisha for your proffessional expertise on our valuation, you made everything so easy and communicated it all with absolute excellence, im so thankful to have met you
5/5
GoogleMichelle Hawthorne and the team in the Chadwell Heath office were really helpful the last time I was looking to buy a home, now that I’m looking to move there was no need to call anyone else. Always professional, helpful and friendly. Highly recommended.
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
5/5
GoogleI would just like to say a BIG thank you to Michael @ Chadwell Heath. He introduced me to the VIP buyer service, although I was apprehensive initially. I really understood how it could help me when purchasing He managed to find me a property based on my requirements and we bought it before it even hit Rightmove Thanks again . I would highly recommend the service
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
5/5
GoogleI want to thank Jay from Chadwell Heath and the whole team in general for helping me and my family find our dream home. Was not an easy process but they were all present and helpful every step of the way.
Hi Rohan, Thank you for leaving a review! It's great to hear how Jay and the team have helped you and your family find your dream home. Best wishes, Douglas Allen.
5/5
GoogleExcellent service from Michelle in Chadwell Heath very helpful, friendly service from all the staff would highly recommend
Hi Mazhar, Thank you for sharing your experience. We’re delighted that Michelle and our estate agent team provided expert property guidance and property sale support, making your experience smooth and enjoyable. It’s wonderful to hear that our local property knowledge and friendly service met your expectations. Thanks, Douglas Allen
5/5
GoogleDouglas allen has been amazing , I was on the market with another agent for 9 months , Bilal from douglas allen approached me and explained how he could help me and get me under off. After several calls from Bilal i finally agreed to give douglas allen a opportunity to sell my property Bilal got my property valued and got me sold and under offer under 2 months and it was over asking price This is the best outcome ive had I wish i came to douglas allen sooner top quality service. Bilal we are so thankful to have come across someone like you if i ever needed anything in regards to property related matters I will be calling Bilal at douglas allen, amazing gentlemen very professional and knowledgeable
Thank you for leaving a review! It's great to hear how amazing your experience with our agents has been and how they've managed to sell your property in under 2 months after being on the market for longer elsewhere, and we're delighted that they gave you top quality service throughout. Best wishes, Douglas Allen.
5/5
GoogleI dealt with Jess when she came to value my rental property; Jess was by far the best and most professional agent I have seen, Jess even followed up with a courtesy call, and I can’t wait to hear my offers
Hello Colin, Thank you for taking the time to leave a review. We are delighted to hear that Jess was able to support you with your property valuation and that you were so pleased with the service she provided! Best of luck with your upcoming offers. Douglas Allen
5/5
GoogleMichelle and the team have been really helpful with our sale and was quick and easy. Thank you to the team.
Hi Sophia, Thank you for taking the time to leave a review. We'll pass this on to the team for you! Thanks again, Douglas Allen
5/5
GoogleMichelle and the team are fantastic anyone looking to buy and sell go to them!
Hello Rahat, Thank you for your recommendation! We're pleased to hear that Michelle and the team provided you with such a fantastic experience. Best wishes, Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas Allen's Romford office has 294 reviews across 1 platform: 294 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Douglas Allen is rated 4.8 out of 5 across all 294 reviews, and 4.8 out of 5 on Google from 294 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Douglas Allen, Romford won Trusted Agent; Douglas Allen, Woodford Green won Trusted Agent; Douglas Allen, Wickford won Trusted Agent; Douglas Allen, Billericay won Trusted Agent; Douglas Allen, Epping won Trusted Agent.
Douglas Allen, 1185, High Road, Chadwell Heath, Romford RM6 4AL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.