Trusted Agent profile · Romford

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Belvoir Basildon, Romford, Southend on Sea & Brentwood reviews

4.5

★★★★★ Excellent

77 reviews across 1 platform

Unit 1, Office 1 Capricorn House, Romford, SS14 3JJ

Part of Belvoir, see every office.

Belvoir's office in Romford, at Unit 1, is rated 4.5 out of 5 across 77 reviews on 1 platform, including 77 Google reviews rated 4.5.

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4.5 / 5

77

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

I was a tenant with belvoir for over 2 years and they met all my renting needs and responded quickly to any queries.

Emily · 25 April 2024

Agent replied · 14 February 2025

Thank you Emily

5/5

Google

Excellent service, fully recommend.

Mark · 14 February 2025

Agent replied · 25 February 2025

Thank you for the 5 star review, it is greatly appreciated - The Belvoir Team

4/5

Google

The communication was excellent, the team was proffesionals, friendly and helpful

Lily · 7 November 2024

Agent replied · 25 February 2025

Thank you Lily, very nice of you to take the time to review.

5/5

Google

Great service from the first call. Communication was fantastic, they kept us in the picture at all times, and helped us organise our move as we were new to the area. They have managed the property well for us, helping with anything that needed to be done immediately. Would recommend to anyone. Friendly, professional team, always willing to help.

Lizz · 2 January 2019

Agent replied · 31 December 2024

Thank you for the review. We hope you are enjoying your home, your tenants certainly love your old one! We hope our business relationship continues for a long time.

5/5

Google

I was a tenant with belvoir for over 2 years and they met all my renting needs and responded quickly to any queries.

Emily · 5 February 2024

Agent replied · 31 December 2024

Thank you Emily

5/5

Google

Very professional and friendly service . Very swiftly found large pool of potential tenants . Very impressed

Mark · 25 April 2024

Agent replied · 31 December 2024

Thanks Mark.

4/5

Google

Very helpful and friendly service.

Steve · 7 November 2024

Agent replied · 25 February 2025

Thank you for the 5 star review!

5/5

Google

Just wanted to say a massive thank you to Natalie and all staff they was so great helping me find a place. So so helpful and great communication. Thank you again!

Chevvi · 1 January 2021

1/5

Google

Absolutely hopeless as letting agents. The people are pleasant enough to deal with, but they are so disorganised and muddled. They don’t pass messages back and forth from landlord/tenant, you can never anyone to call you back, they don’t seem to keep records of anything, they don’t follow up on anything, or work quickly to get issues resolved. And each time you speak to them you have to explain it all again. Very frustrating. Over promise, under deliver and quite amateurish. Recommend you avoid.

Susanne · 2 January 2020

5/5

Google

Quality service and speedy paperwork with clear instructions in terms of what I needed and always happy to answer any questions

Ronnie · 2 April 2025

5/5

Google

Excelent Service. They go the extra mile.

Geoff · 25 May 2024

Agent replied · 31 December 2024

Thanks Geoff, always happy to help

5/5

Google

Just like how it's written in their office, feel 'Valued' and 'Stress-free'. Thanks Natalie and team, especially Fifi :) for the wonderful experience.

Gibin · 2 January 2020

5/5

Google

Really lovely estates agent. Keeley was incredibly responsive, quick referencing and very knowledgeable. Would highly recommend!!!

Angela · 10 October 2020

5/5

Google

Excellent service from beginning to end. Efficient, reliable and I couldn’t recommend enough. As a novice in the legislation of the property world the support we were given was second to none. Thank you Belvoir.

Emma · 2 January 2019

Agent replied · 31 December 2024

Hi Emma, I am so pleased my team were a great help to you. The lettings world can be a bit of a minefield so we do invest a lot of time in training especially on the legal changes. I am glad this has paid off and that you are happy with the result. Good luck in your new home.

5/5

Google

Extremely happy with the service I receive from Belvoir My go to letting agent

Chris · 10 October 2021

Agent replied · 31 December 2024

Thats great news Chris, looking forward to working with you again.

1/5

Google

Poor communication with my partner and myself, specifically Jayne.

Jordan · 25 April 2024

5/5

Google

I use numerous letting agents and Belvoir Basildon always rank the highest. Highly recommended.

Tony · 2 January 2017

Agent replied · 31 December 2024

Thank you Tony, glad to be of service!

5/5

Google

Natalie and Nicola are very helpful and always approachable. Had a very nice experience from the starting till the end. Always very flexible. Would be very happy to recommend to anyone who would like to use their service.

Guru · 2 January 2020

1/5

Google

Really bad estate agents.

Shan · 2 January 2020

Agent replied · 31 December 2024

Hi Shannon, Sorry I do not know who you are or what made you give this review? Could you please contact us on 01268 411110 to discuss your concern. Thank you.

5/5

Google

Fantastic service from everyone at the Basildon branch to help us find a home for our family

Paula · 10 October 2021

4/5

Google

Very pleased with service thanks

Alan · 2 January 2020

5/5

Google

Rating only, no written review.

Luke · 25 April 2024

Agent replied · 31 December 2024

Many thanks Luke

5/5

Google

Rating only, no written review.

Andreea · 25 April 2024

Agent replied · 31 December 2024

Many thanks

4/5

Google

Rating only, no written review.

Rita · 2 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Belvoir's Google reviews

Questions about Belvoir Basildon, Romford, Southend on Sea & Brentwood

How many reviews does Belvoir Basildon, Romford, Southend on Sea & Brentwood have?

Belvoir's Romford office has 77 reviews across 1 platform: 77 on Google.

What is Belvoir Basildon, Romford, Southend on Sea & Brentwood's rating?

Belvoir Basildon, Romford, Southend on Sea & Brentwood is rated 4.5 out of 5 across all 77 reviews, and 4.5 out of 5 on Google from 77 reviews.

Where is Belvoir's Romford office?

Belvoir Basildon, Romford, Southend on Sea & Brentwood, Unit 1, Office 1 Capricorn House, Romford, SS14 3JJ.

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