Bairstow Eves Romford reviews

★★★★★ 5/5

Google

Freddie, Jason, Jessica, and Clairessa made the entire process simple, stress free, and streamlined. Emails were sent as promised, and they let me know as soon as everything was completed. I popped into the branch, and 10 days later I’ve got a new home. Fantastic !

Robert · 5 February 2025

★★★★★ 5/5

Google

Bairstoweves have been brilliant. Jess Pollard was super helpful with viewings and working her schedule around me. Lovely atmosphere in the office too.

James · 13 October 2025

★★★★★ 5/5

Google

The Bairstow Eves romford team, Especially Sam, Clairessa and Jessica were exceptional during our search for a new home and after we found one. …

Sandra · 13 September 2025

★★★★★ 5/5

Google

I just wanted to share my experience with Bairstow Eve in Romford. I can’t thank enough to Jason and his team to make our journey so smoothly as finding a place can be stressful enough. Thank you listening to all our queries and give us reassurance on every step of the way.

Kauthar · 9 September 2024

★★★★★ 4/5

Google

Having dealt with a number of estate agents over many years I can honestly say that I rate this office very highly indeed. The only reason they have got four stars and not five is that they have to recommend their parent company's legal services for conveyancing. Countrywide Conveyancing is to be avoided. However Bairstow Eves Romford gave us outstanding service. Many times the individuals on the sales team, particularly the manager James, went literally miles out of their way to help a vulnerable individual involved in the sale and gave great assistance in very difficult circumstances. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Ralph · 22 August 2022

★★★★★ 5/5

Google

We had an amazing experience with Bairstow Eves. It started with viewing the flat we've been interested in. The agent that came to show us the property was very nice and patient. We want to say a big thank you to Freddie, he answered all my questions even when I texted him during the day. The check process took 1 day and next day we've been told when we can move. Just prepare all the documents and you can move to a dream place with their help.

Kasy · 22 August 2022

★★★★★ 5/5

Feefo

Great service, all the staff we dealt with were really helpful and very well presented. They all went out of their way to get over the finishing line. Replied to calls very quickly and kept me in the loop at all times. We had received such good service when we had begun our search for a new home from Bairistow Eves, compared to other agents that we decided to use Bairistow Eves Romford to sell our home. We received superb service and it made our decision to use Bairistow Eves to be the right choice. We will definitely use again in the future "IF I GET THE CRAZY IDEA TO MOVE AGAIN !!!" But I will surely recommend Bairistow Eves to my friends and family.

Trusted · 16 September 2024

★★★★★ 5/5

Google

Just wanted to say a huge thank you to Freddie and Clairessa especially. They have made my home searches feel so seamless and I find they go above and beyond for me on all occasions and consistently keep me up to date. They have been so accepting of my circumstances and it’s not something that other agents support. So again, thank you guys!! Highly recommend this branch!

Perdy · 22 August 2023

★★★★★ 1/5

Google

Terrible experience with Bairstow Eves Romford - Poor communications. - Ignore their own Terms of Business - Let my property out to a tenant that has so far failed to pay the first rent due upon moving in. - Upon informing the branch of this, zero response back as I suppose their commission has been received. I will avoid that branch and Bairstow Eves/Countrywide in future.

Ladipo · 22 August 2023

★★★★★ 5/5

Google

I couldn’t have asked for better service from the staff at Bairstow Eves, in particular Freddie and Clairessa. Communication has always been quick and efficient. They did everything they can to ensure I get the keys to my new property as soon as possible. They have made what would usually be a very stressful situation as smooth and as stress free as possible. 100% recommend!!!

Kristina · 22 August 2023

★★★★★ 5/5

Google

Baristow eves Romford is excellent 👍 we were very pleased with Nicola ewin service provided to us she always available and happy to answer all our questions communication was quick and efficient, Nicola ewin and carly Spillman consistently engaged with me throughout the process of my property They regularly updated everything to me I extremely very Happy 😃 I highly recommend Baristow eves Romford Thank you so much Nicola evin 🙏

Vikitapatel · 31 January 2023

★★★★★ 5/5

Google

Jessica and Jason are a credit to Bairstow Eves (Romford Branch). Me and my family were extremely pleased with the service they provided to us. Jessica was always available to answer any of our questions and was extremely helpful and responding to emails in a timely and professional manner. Jason is polite and helpful too. They were both supportive and also patient with us in the letting process. I would definitely recommend anyone to use Bairstow Eves (Romford branch) great service. Me and my family are extremely grateful to them for the service they provided. 5 stars all round.PositiveResponsiveness, Quality, Professionalism, Value

Sandra · 22 August 2021

★★★★★ 5/5

Google

Anyone wanting to let their property, use Jason, Freddie & Jessica at Bairstow Eves Romford! Jason and his brilliant team have let and managed my property for many years now and when the tenancies have come to an end they have re-let my property within 72 hours on every occasion. What I really like about Jason is that he treats my property as if it was his own and really cares about the quality of tenants he places in my property. If you want a team of caring, efficient professionals looking after your property then give them a call and find out for yourself how good they really are!PositiveResponsiveness, Quality, Professionalism, Value

Antony · 22 August 2021

★★★★★ 5/5

Google

Myself and my partner rented with Bairstow Eves Romford for 6 months. From start to finish the agency were super responsive and attentive - especially Jason who was always available for a chat over the phone to answer any queries. Due to unforeseen circumstances we sadly had to leave our property, the agency were so understanding and even offered to advertise the property while we still had time left in our tenancy to try and help our situation by getting another set of tenants in early. Freddie went above and beyond to make our early termination as smooth as possible. The service and professionalism we received was a complete breath of fresh air as opposed bad experiences we encountered with previous estate agents. Could not recommend the team at Bairstow Eves Romford enough!PositiveResponsiveness, Professionalism

Ellisha · 22 August 2021

★★★★★ 5/5

Google

Lockdown was coming through on 5th And the team including Jessica and Jason did their best to get the property adverted professionally. The property got the value i wanted to rent it out as well. The team did an amazing job to get it on to the market and rented out within 72 hours. This include marketting, contract, electricity and gas PAT tests and the person moving in. The team also kept communicating with me as of when required and very quickly to answer any queries I had. Truly professional and quality service. Well done guysPositiveResponsiveness, Quality, Professionalism, Value

Kaveesh · 14 July 2021

★★★★★ 5/5

Google

Garry has been awesome to deal with on what has been a non trivial property sale due to a death where the family are geographically remote. Garry has gone way beyond what you'd expect to help prepare the property for sale and the team did a great job with viewings.

Rob · 20 April 2024

★★★★★ 5/5

Google

Really pleased with their Romford branch service especially Misha Shah who helped us tremendously. She is professional, Explained everything well & time to time contacted us which stage we are in the process & how she can help with that to achieve our goal. we like to thank Misha all her hard working and remarkable service.

Riaz · 4 November 2023

★★★★★ 5/5

Google

Lockdown was coming through on 5th And the team including Jessica and Jason did their best to get the property adverted professionally. The property got the value i wanted to rent it out as well. The team did an amazing job to get it on to the market and rented out within 72 hours. This include marketting, contract, electricity and gas PAT tests and the person moving in. The team also kept communicating with me as of when required and very quickly to answer any queries I had. Truly professional and quality service. Well done guys

Maths · 3 December 2020

★★★★★ 5/5

Google

Staff are very courteous and caring. I was impressed by the level of communication and commitment by each staff. They will answer any doubts you may have and if unsure, they will find out and let you know. Aftercare was very good too, calling to make sure everything is ok. I have bought a flat from them 4 years ago and put a property for rent through them 2 weeks ago. Special thanks to Jessica N., Freddie W. and Manager Jason, they are assets to the company!

Rahul · 14 July 2020

★★★★★ 5/5

Google

So far our experience as incoming tenants has been great, and a huge improvement on previous experiences renting. Freddie has been incredibly communicative and has helped make the experience relatively stress free through viewing and referencing. Thank you!

Nicholas · 28 August 2024

★★★★★ 5/5

Google

Kudos to Jason and the team (Freddie, Cairessa and Jessica). They were very efficient and quick in turning around a vacant property and finding a new tenant in under 72 hours. And all done with a smile. Very impressed!

Sean · 29 July 2024

★★★★★ 5/5

Google

We had the pleasure of dealing with Sophie in lettings, she was polite and professional throughout the process. Relocating was less stressful as we let Sophie know we had a certain date to work towards because of a new job. Based on what we’d told Sophie she kept in touch and let us know as soon any appropriate properties become available so that we could arrange a viewing. We found the property for us and couldn’t fault the service. We would recommend this estate agents.

L · 12 August 2019

★★★★★ 1/5

Google

Impossible difficult to deal with. They charged us to renew the contract and then failed to do it. Landlord served us a notice to leave as she sell the property but agency did not refunded the fee charged for contract renewal. After we left the property in december, we did not received the deposit back as the landlord did not respond to phone calls and emails. 7 months after we moved out, they deducted £550 for God knows what and offered us the rest of money from the deposit after more than 20 emails and visits to the branch. The branch manager tried back in november to kick me and my then pregnant wife out of the office and everybody else was just watching. I cannot stress enough how bad they treated us. We was probably one of the best ever tenants for them and landlord, doing a lot of works to the house free of charge. We tiled the batheoom floor as was lino, we replaced the toiler, washing basin, bath mixer, shower mixer, washing machine, kitchen extractor, all the lighting throughout the house with LED panels, an LED chandelier in one of the bedrooms, powerflushed the heating system, installed Trvs to all the radiators, installed a water softner on water supply, installed external water and power supply in front drive, run power supllyto the back shed, planted roses and other flowers in the garden, etc etc. And all this in first year. After all this have been done, the landlord refused to extend the contract in april 2018 but did not let us know. The agency did not comunicatend all this to us and in october 2018 served us a 2 months notice to leave. This costed us £550 from deposit, time and hassle thanks to Bairstow Eves Romford. The contract was signed on behalf the agency by Victoria Picton and after she left the company, now we dealing with Ellie Miller. Ellie is the person who dealing with the landlord now and waste our time for the last 7 months. As a piece of advice, i strongly recommend you to never use them so you don't go through what we have gone.

Dionisie · 13 July 2019

★★★★★ 5/5

Google

Bairstow eves Romford have looked after my property for years, always given me a good service and have just let my property for me in 72 hours ! Brilliant staff thank you!

Louise · 30 March 2026