Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery good customer service. The staff is really helpful, professional and makes you feel important. We didn’t end up renting with them only because we decided to search in another area. One of the best experience with real estate agency one can wish for!
Agnieszka · 10 December 2018
Agent replied
Hi Agnieszka
Thank you for your lovely comments regarding our staff at Bairstow Eves! We really appreciate you taking the time to leave us a 5* review. We wish you look in your search for a home!
Many thanks, Bethany
★★★★★ 5/5
GoogleFantastic agency! Jason and Freddie are a credit to the company, they were so kind, helpful and professional, they are what makes this agency superb! I would highly recommend Bairstow Eves to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Sandra · 6 June 2021
Agent replied · 5 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleExcellent Letting Agents.
They have been responsive and clear throughout the process.
Put the flat on the market, they effectively negotiated great terms and a fair price.
Great company to work with.PositiveResponsiveness, Quality, Professionalism, Value
Jess · 14 June 2021
Agent replied · 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
GoogleWorst experience ever. Tried to find out more about properties to rent, they just took my number and never called back. Quite arrogant staff. I would never recommend it to anyone. There are many more agencies way more helpful and more profesional than BE.
Ana · 17 May 2017
Agent replied
Hi Ana, how dissapointing to hear! If you can contact us on customercare@countrywide.co.uk we will gladly set you up with all the relevant offices and if you give us all the details for your ideal property we will personalise your search for you. We hope we can regain your faith - Kind regards, Countrywide
★★★★★ 5/5
GoogleThis is the second year that Jessica has let my property. Her and Freddie are a pleasure to work with. Very professional, transparent and responsive. Cannot recommend them enough. Always a pleasure dealing with them.
Carol · 30 April 2021
Agent replied
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNicola and Jessica have been brilliant from start and finish. I can’t thank you enough for your help Nicola. Great service and very friendly staff.PositiveResponsiveness, Professionalism
Melek · 22 August 2022
Agent replied · 5 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional and great help. Thank you for making moving easier
Harry · 4 November 2023
Agent replied · 25 November 2023
Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFreddie , Jason, Jessica and Clairessa.
Very good team
Really help me quickly and very responsible
Really recommend
Frosea · 1 April 2023
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJames came and took us through the whole process taking all of the stress of selling and buying of our hands. I also wanted to mention the great service received throughout the transaction by Chelsea. I would 100% recommend!
Anna · 13 February 2019
Agent replied
Thank you Anna for your 5* review and recommendation! Best wishes, Scott
★★★★★ 5/5
GoogleBest agents in the area. A+
Niamh · 30 May 2025
★★★★★ 5/5
GoogleExcellent service and attention to detail provided by the entire team.
Met by Freddie Whealan at the property viewing who was professional and very helpful.
Thank you for a seamless and enjoyable experience.
Navin · 22 August 2020
Agent replied
Many thanks for the fantastic 5* review. Kind regards, Lucy.
★★★★★ 5/5
GoogleGreat service, Nicola ewin a really helpful lady.
Mandy · 29 September 2023
Agent replied · 29 October 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Bairstow Eves have been very helpful and knowledgeable in the letting of my property. Thank you, Much recommended!
Nayyerah · 30 July 2022
Agent replied · 30 July 2023
Thank you for your brilliant 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
FeefoStaff frendly and eficient . Good comunnication on email and text messages.. As letting agents very good. Now selling the property and getting advice from them.
Trusted · 2 July 2024
★★★★★ 5/5
FeefoAll agents were very professional and enthusiastic. Listened to what was required from me as seller and acted accordingly. Retained contact throughout the whole sale process and answered all questions, enquiries I had. Would definitely recommend them.
Trusted · 27 January 2017
Agent replied · 13 June 2024
Thank you for the great review and recommendation. As always, we are glad to read excellent feedback about the service we provide to our customers. I will pass your comments to everyone involved at Bairstow Eves in the Romford branch.
★★★★★ 5/5
GoogleRunning a small business I needed the change-over of tenancy completed in my absence which Kyrie has managed. Much appreciated.
Kevin · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave been letting my property with Bairstow eves Romford for 6 years. They have been brilliant from start to finish. Wanted to say a big thank you to the team!
Evie · 14 August 2020
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
FeefoProfessional and always ready to help with any questions
Trusted · 9 February 2025
★★★★★ 1/5
GoogleNot once have I called them and they've picked up the phone, very disappointed. Don't go to them if you expect to talk to an agent over the phone.
Dolapo · 30 July 2020
Agent replied · 30 July 2023
Hi Fudge,
I am sorry you feel this way, however, I would like to invite you to contact us via review@countrywide.co.uk. to allow us to understand further your rating and comments. Kind regards, Scott (Customer Relations Team)
★★★★★ 1/5
GoogleThey will do all they can to sell, even if it means giving half truths, missing off vital information, not answering your questions, and putting a lot of time pressure. Do not trust them.
HT · 4 November 2017
Agent replied
Thank you for your feedback, i am very sorry to hear that your experience with Countrywide was not a positive one. If you would like to discuss your feedback in further detail please email review@countrywide.co.uk. Many Thanks.
★★★★★ 5/5
GoogleGreat speed and service getting my new apartment. Highly recommend working with Freddie who found out all the information I need and was always quick to respond!
Timi · 14 November 2020
Agent replied
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 4/5
GoogleVery nice and helpful people to deal with at Bairstow Eves in Romford especially Ozlem. Good experience overall.
A · 22 September 2015
★★★★★ 1/5
GoogleNot once have I called them and they've picked up the phone, very disappointed. Don't go to them if you expect to talk to an agent over the phone.
Dollopo · 20 January 2020
Agent replied
Hi Fudge,
I am sorry you feel this way, however, I would like to invite you to contact us via review@countrywide.co.uk. to allow us to understand further your rating and comments. Kind regards, Scott (Customer Relations Team)
★★★★★ 4/5
GoogleVery nice and helpful people to deal with at Bairstow Eves in Romford especially Ozlem. Good experience overall.
Terri · 1 August 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.