Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur agents Freddie,Kyrie and Jessica were outstanding very quick to respond to any queries and worries we may have. Very professional and highly recommended to anyone that is looking to rent or buy they made us feel very important and very quick to get us into our first home as a couple we thank you so much for making our dream come true.PositiveResponsiveness, Quality, Professionalism, Value
Tasha · 23 August 2021
Agent replied · 26 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHi my experience with Bairstow eves was fantastic Liam and Karl went over & above with customer service very good service
Mark · 6 January 2025
Agent replied · 25 December 2024
Many thanks for your marvellous 5* review Mark. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFreddie went above and beyond and made me a VIP client, I’m out viewing properties straight away!
Danielle · 11 February 2025
Agent replied · 14 February 2025
Thanks Danielle for taking the time to leave us your stunning 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCouldn’t be happier with the service provided by Jason and the team. From viewing the property, to picking up the keys, the whole process was so straightforward and the team were so friendly and helpful. Would 100% recommend Bairstow Eves to anyone looking to move, definitely the most helpful, professional estate agents I’ve used.
Sian · 2 December 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had an amazing experience with Bairstow eves Romford in particular it started off with Tommy Bennett from my initial valuation of my property, he gave me excellent marketing advice, he was very professional and very knowledgeable …
Viktor · 13 November 2025
Agent replied · 13 November 2025
Thank you for sharing your positive experience with Bairstow Eves Romford and specifically Tommy Bennett! We are thrilled that you found our team to be professional, knowledgeable, and helpful throughout the entire process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleNot even worth 1 star Really bad agency they rent to people they know, and not to people who they run credit checks on please do not use this agency to rent out your property these people are scammers and Clairessa doesn’t do her job properly or have a clue what she needs to do once the tenant stops payment they don’t care and do nothing to help landlords and leave landlords to stress out even though you have RLP they try and rip people off this is absolutely disgusting they have lost one contract of someone I know and they will for sure be loosing another one, and I will not recommend anyone to use this agency unless you would like to be scammed.
Ej · 1 June 2024
Agent replied · 5 June 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve know Jason (estate agent manager) for a few years. Jason is the centre manager who introduced Freddie to me who has been aiding me to find good tenants for my property. I am very happy with both their services and efforts in helping me. Without them I would’ve had such a smooth experience as a landlord. I appreciate all that they have done! They are amazing
KANICIOUS · 23 August 2020
Agent replied
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleFrom my initial valuation with Tommy Bennett, the staff at the Romford branch have guided me through the process of marketing, arranging viewings and securing an offer on my property within a few weeks. They have been extremely helpful and …
Andy · 13 October 2025
Agent replied · 13 November 2025
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team at the Romford branch provided excellent service, keeping you informed every step of the way. It was our pleasure to help you … More
★★★★★ 5/5
GoogleJessica Pollard was very helpful with the whole buying process of my first home. She was always available to talk to and very friendly. Would 100% recommend
Josh · 29 July 2024
Agent replied · 23 July 2024
Thanks for the wonderful 5* review and recommendation Josh! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience with South Street Bairstow Eves from start to finish. We had an offer within 4 days of listing and Jess in particular has been amazing in supporting us through the whole process. I can't recommend them highly enough.
Jo · 13 September 2025
Agent replied · 13 April 2026
Thank you for your kind words, we are thrilled to hear about your positive experience with us! Our team at South Street Bairstow Eves takes great pride in providing exceptional service to our clients. It was a pleasure working with you and … More
★★★★★ 5/5
GoogleI just want to thank Freddie, Jason, Jessica and Clarissa for all of their help. Very quick process and constant communication throughout. Would highly recommend!
Sylvia · 15 August 2024
Agent replied · 16 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Sylvia. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI edited this review because my opinion has since changed, i was so well taken care of through out all this moving process, i was treated with the utmost kindness and professionalism. I recommend this agency to everyone. I would like to give a special thanks to Jason and Freddie, you were both amazing and I'm so grateful to both of you for your care.
Catia · 13 July 2020
Agent replied
Thank you for your glowing 5* review of our Bairstow Eves team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
★★★★★ 5/5
GoogleJason has been my letting agent for almost 3 years now. I'm very pleased with the services he and his colleagues provide. Jason is always at the end of the phone when I need him. He is polite, helpful and friendly. I've always received a great service from Bairstow Eves and would definitely recommend them if you have a property to let. 5 stars!
Jessica · 15 July 2020
Agent replied
Hi Jessica, Thanks for the wonderful 5* review and recommendation! It's great to see that the Bairstow Eves team once again provided a professional, polite and friendly service. Best wishes, Amy
★★★★★ 5/5
GoogleHave to say thank you to Bairstow eve letting team found me a house in less than 24hr. I would like to especially thank to Freddie who made it happen. What an absolute gent, thank you so much
Thanasit · 4 November 2023
Agent replied · 25 November 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn amazing estate agent called Freddie found me a property within 72hours and made me VIP applicant and with his amazing talent sourced me the property that was perfect for me..
I couldn’t recommend him enough, so understanding and takes a lot of pride in his role.. honestly best experience ever, such a smooth process, outstanding communication Thank you again
Georgia-Leigh · 5 February 2025
Agent replied · 29 January 2025
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Georgia-Leigh. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m really happy to say I’ve finally found my ideal property after a year! Thank you to Misha for sticking by my side for such a long time! A special shout out to Clarissa and Freddie for helping me let my property within 72 hours!
Maryam · 1 April 2023
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleContacted this branch regarding a property I found with my partner, I had no luck anywhere else but before I knew it within 72hours I was viewing a property, this was all because Freddie Wealand helped me, he was very helpful and an all round excellent person his customer service was out of this world! Thanks again Freddie!
George · 14 February 2025
Agent replied · 14 February 2025
Thank you for taking the time to leave us your 5* review George! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am thrilled to offer this enthusiastic review for Bairstow Eves Romford, an exceptional real estate agent company. Our journey from the very start of house-hunting to the successful completion of my home purchase has been a remarkable experience, thanks to a dedicated team Nicola Ewin, Misha Shah and Kaur. Their amazing professionalism, expertise, proactive approach, and unwavering dedication has truly set them apart.
Working with Bairstow Eves Romford branch has been an absolute delight, and I cannot adequately express my gratitude for the outstanding service they provided. They took the time to fully comprehend our preferences and priorities, offering invaluable guidance throughout the entire process. Their advice was constantly on point, and they consistently went above and beyond to ensure we discovered the perfect home for our family.
What distinguishes them as an estate agent is their unyielding commitment to their clients. They were always available to address questions and concerns, regardless the time. Their negotiation skills are truly exceptional, and I felt confident throughout the process that I was in the most capable hands. It felt like I was collaborating with a trusted friend, which enhanced the entire experience.
Now, my family is happy with our new home, a dream come true, that wouldn't have been possible without the Bairstow Eves Romford branch. I wholeheartedly recommend them to anyone seeking a dedicated and knowledgeable estate agent. Thank you for turning my homeownership dream into a reality. You are truly the best in the business, and I am very grateful for everything you've done for me.
Ifeyinwa · 16 February 2024
Agent replied · 15 February 2025
Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from the lettings team all very responsive and pro active, also thank you to Karl for recommending them. Good service all round
Bonnie · 11 July 2024
Agent replied · 13 July 2024
Thank you for your terrific 5* review and recommendation Bonnie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Romford team let my property in 72 hours I am amazed by there speed and professionalism would recommend to any landlord thank you Jason and Freddie
Reece640 · 6 May 2024
Agent replied · 5 June 2024
Thank you Reece640 01 for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica Pollard was very friendly and approachable. She guided us through every step as first time buyers and made the process very easy.
Marilyn · 14 July 2024
Agent replied · 17 July 2024
Many thanks Marilyn for taking the time to leave us your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleMuhammed khan was very professional and super helpful. Had a good experience with this estate agent and would recommend to others.
Tasnim · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We strive to provide top-notch service and are thrilled to hear about your positive experience with Muhammed. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Googlewould like to say a big thank you to Jessica for all her help and assistance I was able to let my property within 72 hours cannot recommend highly enough many many thanks Jessica
Mandy · 4 November 2023
Agent replied · 25 November 2023
Thank you for your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m very pleased with their service , staff was very very helpful all the time . Jessica and her team was there every time I need them . Thank you so much and can’t ask more what you had delivered to us
Usman · 2 March 2023
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
