Trusted Agent profile · Romford
★★★★★
2,628 reviews across 2 platforms
20 North Street, Romford, RM1 1BH
Part of Andrews, see every office.
Andrews's office in Romford, at 20 North Street, is rated 4.8 out of 5 across 2,628 reviews on two platforms, including 518 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.
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The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleI would like to say how brilliant Nathan at Andrews has been regarding my sale of property and finding my second.His work ethic is excellent making sure I was updated throughout .I would highly recommend him and the estate agents .PositiveQuality, Professionalism, Value
5/5
TrustpilotThe service from Andrews was amazing…
The service from Andrews was amazing sumita was very supportive from start to finish transition smoothly. The entire team should be proud, service was excellent ! Good work all round.
5/5
TrustpilotAdvisor meeting!
Had an advisor meeting with Mr Mukul Mehta and it was really helpful! Made me understand all the questions i had in mind. Really great experience.
5/5
TrustpilotI had a very positive experience…
I had a very positive experience renting a property through Edivania, who was incredibly helpful and professional in helping my partner and I find a perfect property! All communications was promptly and transparent. Highly recommended!
5/5
GoogleExcellent, timely and professional service from Ranjan today. Thank you.
Good afternoon Cathy, thanks for the review. We’re so pleased to read the team, in particular Ranjan has assisted you in line with your expectations.
5/5
GoogleHaving dealt with the Romford office for around 15 years I have always found them professional and helpful they are the only agency I use for my properties and will continue to do so the managed service is very assuring for landlords
5/5
GoogleSuperb customer service, I'm a very satisfied customer . Great communication , always there to help with any enquiries/concerns that I had. Paul Davidson thanks, exceptional 👏 great credit to Andrews in Romford, always went above and beyond for me .👍 …
5/5
GoogleI have always received great service from Andrews as a Landlord. Everything from inventory check ins; preparing tenancy agreements and checking tenants out. They are very responsive and I have developed great relationships with each team at Andrews. Thank you, Eron :)
5/5
TrustpilotGreat property agents -
We’ve had Andrews looking after our properties for many years. They are always professional, effective and enjoyable to work with - happy to recommend them
5/5
TrustpilotI am extremily happy with the service…
I am extremily happy with the service with the lettings team. Sumita and Alberto have provided an exceptional answer professional service throughout the process. They follow through what they say they will do and provide regular updates.
5/5
TrustpilotProperty Sale!!
Brian from Andrews was very professional from start to finish. I was kept updated all along the way and am very pleased with the service I have received.
5/5
TrustpilotNancy Henley
I was shown around today by Nancy Henley who was very helpful and took the time to explain around the property, the location, nearby facilities and also a rental potential amount as wellThank you
5/5
TrustpilotWe have been using Andrews for the rental of our property
We have been using Andrews for a few years now and can honestly say that the service we have received has been exceptional, particularly with Steve Edwards who is currently dealing with our rental service
5/5
TrustpilotReally friendly and efficient team.
Really friendly and efficient team.Special shout-out to James who helped us find our new home and was really great with guiding us with the whole application process.
5/5
TrustpilotMolly branch manager has been…
Molly branch manager has been absolutely brilliant and fantastic which is very important to anyone especially if you are a first time landlord.
5/5
TrustpilotAwesome experience with Molly
Awesome experience with Molly, an agent, she was so professional and helpful. I will definitely recommend Andrews, as this is the smoothest experience I have had.
5/5
GoogleI have recently put my property on the rental market with Andrews and found the process and the service offered right up there with the very best! Not only were Andrews competitive, they filled me with confidence that My property would be safe in their hands. Thanks so much. James
5/5
TrustpilotFirst class service from Sabah
Sabah, our property manager, managed to expedite my buildings insurance claim in an efficient and professional manner, resulting in Aviva agreeing to settle my claim within a day of receiving notification and supporting evidence.A great result!Jim
5/5
TrustpilotHad a great viewing today where I was…
Had a great viewing today where I was made to feel very comfortable and Shannon and downend branch was super helpful! Thank you
5/5
TrustpilotThe nicest people in the world
The nicest people in the world. Recently secured a rental property with them, James and Eleanor especially said they couldn't be happier for myself and my partner
5/5
TrustpilotI had a great experience yesterday with…
I had a great experience yesterday with Andrew, Ms shannon Bird provided me a viewing on time with proper guidance and explanation.
5/5
TrustpilotHouse hunting an enjoyable experience
Intelligent helpful cheerful informative throughout the process; actually made house hunting a pleasant and rewarding experience with professional help and advice throughout
1/5
TrustpilotReally bad agency
Really bad agency ! Avoid at all costs .Had a booking for a viewing programmed , they called to confirm in the night and in the day of the viewing they cancelled saying there are too many viewers . Very unprofessional.
5/5
TrustpilotAmazing
I had a nice experience today with Shannon viewing a lovely apartment. She was very friendly yet professional and answered all my questions.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Andrews Estate Agents won Platinum in The Trusted Agent 2026 awards.
