5/5
GoogleThey are very helpful and kind! Great service!
Agent replied · 20 June 2024
Hi Rosemarie, thanks for your kind words and for taking the time to leave us a review! KR Kish
Trusted Agent profile · Romford
Andrews Estate Agents reviews in Romford
★★★★★
2,628 reviews across 2 platforms
20 North Street, Romford, RM1 1BH
Part of Andrews, see every office.
Andrews's office in Romford, at 20 North Street, is rated 4.8 out of 5 across 2,628 reviews on two platforms, including 518 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.
Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Google5/5
GooglePleasure to work with, friendly and professional staff.
Agent replied · 20 June 2024
Hi Arturas, thanks for leaving us 5 star feedback! KR Kish
5/5
GoogleGreat service and a great team! Highly recommend.
Agent replied · 20 June 2024
Hi Fran, thanks for leaving us 5 star feedback, was a pleasure working with you. KR Kish
5/5
GoogleProfessional property experts, would recommond working with them.
Agent replied · 20 June 2024
Hi Marcus, thanks so much for leaving us a 5 star review. Very much appreciated KR Kish
5/5
TrustpilotAbsolutely Amazing guys.
Absolutely Amazing guys.. I have enjoyed there service and I get what I wished for. They are efficient, helpful, friendly. Shout-out to Molly and Freya for there excellent customer service and helping mentality towards there clients.10/10 would recommend these guys...
5/5
GoogleExcellent service from Ranjan Khilosia,was very helpful and kind,sorting our tenancy renewal. Highly recommend it!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Good afternoon Valentin, thanks for leaving us 5 star feedback!
5/5
TrustpilotSeamless
Seamless , professional experience
Agent replied · 12 June 2024
Hi Julian, thank you for taking the time to write a five star review. I am really glad to hear it was a seamless and professional experience, thank you for sharing! All the best for the future, Laura.
1/5
Trustpilotno shows no communication
Having organised a viewing for a property at 4.45 today and no one has showed and no one answered any calls.Very unfair seeing as I left work early and had to get a bus to and from the property. When’s the viewing was booked there was no left agreed. Very disappointed and unfair
5/5
GoogleNathan H, provided a swift and professional valuation for my property. From start to finish his service was exceptional, I would certainly recommend people to speak with him for your property enquiries. He is someone you can trust which can be a difficult to find in the property sector these days. 11/10 thanks again!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotThomas & the lovely team of the Andrews…
Thomas & the lovely team of the Andrews Southfield branch are not only very pleasant to deal with, but are also very professional & reliable partners for all administrative matters related to the of my property. Keep up your brilliant work!! 5 Stars*****
5/5
TrustpilotA very impressive service
Nancy from Andrews was early (like me!) at the viewing and came with all the necessary literature including "Key Facts for Buyers" which was great and more than I was expecting. She was knowledgeable, professional and friendly. A very impressive service!
1/5
TrustpilotIf I could give 0 stars I would
If I could give 0 stars I would. The worst experience of my life. False advertisement of property and lies, lies, lies from start to finish!! I can’t stress this enough, please go with another estate agents! I can’t put into words how terrible the service I received from Andrews was. Look at the other reviews on here and AVOID!!!!!
5/5
TrustpilotI would like to thanks everyone…
I would like to thanks everyone specially Isa for you help on each steps/process.It was really a nice and smooth movement for me.I din’t faced any problem starting from one day to till the date I moved into new home.
5/5
GoogleAndrews Romford have provided me with a professional, prompt, honest and reliable service for the past 10yrs.
Agent replied · 20 June 2024
Good afternoon Nomie, thank you very much for your feedback, very pleasing that we've provided you with a good service for 10 years. Thanks also for being with us for that long! Kind Regards Nathan Hancox
5/5
TrustpilotThe experience was absolutely amazing
The experience was absolutely amazing. Paul in the Kingsbury office has been really supportive and has helped us through the process from the viewing to completion. The guys in the office are all really helpful and go out of their way to help.
5/5
TrustpilotI dealt with isaac from redhill and…
I dealt with isaac from redhill and reigate branch as he has been brillaint. He was personable and friendly. He was very prompt with getting our offer put the the vendor. Communication was very speedy too, got our offer accepted and verified documents within about 3/4 working hours!
5/5
GoogleWe've used Andrews to manage a couple of rental properties over the past 3 years; the entire team is responsive, courteous and pro-active in dealing with all types of issues, large or smalls. I would highly recommend them as the honest, down to earth agent in this area compared to all others.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery friendly and helpful 👌 …
Agent replied · 20 June 2024
Hi Issac, Thanks for leaving us a 5* review! KR Kish
5/5
TrustpilotAntonia met us at property for a…
Antonia met us at property for a viewing. She was very professional and welcoming. All questions were answered, and anything she was not sure of, she updated us as soon as she knew.We loved the property we saw.
5/5
GoogleVery happy with Andrews Romford service and will recommend to all my contacts.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi Hugo, Thank you for your 5 star review, really pleased that you are happy with our services! KR Nathan Hancox
5/5
TrustpilotProfessional and polite
Andrew’s estate agents are very efficient and professional. The team (Nancy & Steven) are very polite over the phone and in person. Steven showed us round a property and he was welcoming and positive, he gave us all the information we needed. Great agents to use.
5/5
Trustpilotgreat pleasure to take this…
great pleasure to take this opportunity to thank Mr stephen who really helped introducing to the property. his experinced advice is of great help for me to make wise decisions. i am expecting the same in future as well. thanks a lot.
5/5
GoogleExcellent service provided Charlie Cheers
Agent replied · 20 June 2024
Hi Muhammad, thanks for taking the time to leave Charlie a review! KR Kish
5/5
TrustpilotMolly Wachon delivers!
Molly Wachon, our Property Manager at St Johns Court, is very attentive, and definitely on top of the job.She does what she promises to do, which is all we can ask for in a Property Manager.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
Questions about Andrews Estate Agents
Has Andrews Estate Agents won any awards?
Yes. Andrews Estate Agents won Platinum in The Trusted Agent 2026 awards.
