Trusted Agent profile · Rochdale

Ryder & Dutton Middleton reviews in Rochdale

4.8

★★★★★ Excellent

2,472 reviews across 2 platforms

33 Middleton Gardens, Middleton, Manchester, M24 1AB, Rochdale, M24 1AB

Part of Ryder & Dutton, see every office.

Ryder & Dutton's office in Rochdale, at 33 Middleton Gardens, is rated 4.8 out of 5 across 2,472 reviews on two platforms, including 331 Google reviews rated 4.8.

Google logo

4.8 / 5

331

Reviews on Google

This office

Trustpilot logo

2,141

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Rochdale office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very friendly and efficient staff

Very friendly and efficient staff. Well organised and professional company. I have been using Ryder and Dutton for many years without any problems.

Susan · 2 March 2024

Agent replied · 28 October 2024

Thank you for leaving us a 5* review, we've loved working with you over the years and managing your rental property. Leann, Sonia & the Middleton Lettings Team

5/5

Trustpilot

Team members are professional and…

Team members are professional and available for you.

KB · 19 November 2024

Agent replied · 22 December 2024

We appreciate you taking the time to share your positive experience. We're glad to hear that you found our team members to be professional and helpful.Gareth HuntHead Of Lettings

4/5

Trustpilot

Samantha was great

Samantha was great. Communicated clearly and got things done earlier than expected.

Emmanuel · 10 November 2023

5/5

Trustpilot

Fantastic from the start

Fantastic from the start, jenny and all the team kept me updated every step of the way.Thank you all so much

Alex · 8 April 2024

Agent replied · 28 October 2024

Thank you, Alex! Appreciate the kind words!- Jenny and the team.

1/5

Trustpilot

Misleading information and False advertising

Got notified the day a house went on the market for sale and expressed interest. Was sent an email advising to choose a date and time suitable to review the property so I did and thought all was sorted (or so I thought) Turns out the email the estates agent send you is so that the estate agent can then call you and get your business on their books, it’s nothing to do with viewing houses. Totally misleading and false advertising and I will be putting a formal complaint In with the governing body. I know it’s a dog eat dog world since covid but come on, this way of working is lower than the low. appalled by this tactic and I will not be buying a house through this estate agent.

Colly · 20 October 2021

5/5

Trustpilot

I personally appreciate Laura’s ability…

I personally appreciate Laura’s ability of handling situations and making things move quickly especially in my case. Thanks for everything you did Laura

Chinmayi · 24 February 2024

Agent replied · 28 October 2024

Thankyou for your review! All the best in your new home. - Team Rawtenstall :)

5/5

Trustpilot

Laura negotiated our sale

Laura negotiated our sale, it was not easy she persisted and dealt with all parties. We eventually completed and we are eternally thankful!

Jay · 23 February 2024

Agent replied · 28 October 2024

Thank you for the 5 star review! Great to hear you were happy with Laura - she is brilliant estate agent and will always work tirelessly to make sure the sale goes through!

5/5

Trustpilot

Keeping the client informed

Good market intelligence and keeping us informed throughout the process.

Steve · 14 October 2024

Agent replied · 28 October 2024

Thank you for the kind words, Steve! We're glad you found our local knowledge valuable. We strive to keep our clients informed throughout the process and are pleased to hear that we met your expectations.

2/5

Trustpilot

Needed to be chased throughout sale process!

This review is about Ryder & Dutton Middleton. We had offers on our property within days of it going on the market. R&D advised that one of the offers was from a buyer with nothing to sell so we went with that offer. 5 months later the property finally completed after we had found out that the buyers not only had a property to sell but also had to obtain finance. R&D and the solicitors they recommended had to be chased on a weekly basis and were not proactive at all. They do not seem to understand the stress their clients are going through. I would not recommend them. They did not even seem to understand the difference between exchange and completion.

Anon · 12 October 2021

5/5

Trustpilot

Excellent service

We recently sold a property through Ryder & Dutton and we found the service we received exceptional. Our property was advertised professionally and we were shocked how much interest was generated so quickly and how quick it sold.Roisin, Shannon and Graham in the Rawtenstall office were really helpful and couldn’t do enough for us. We were kept informed at every point with regular updates over the phone and by email. I recommend Ryder & Dutton whole heartedly and will not be looking anywhere else when we come to sell again. Thank you.

Lee · 11 October 2021

5/5

Trustpilot

My experience was wonderful with ryder…

My experience was wonderful with ryder and dutton. The service was exceptional and comfortable.

Mr · 8 August 2024

Agent replied · 28 October 2024

Thanks for your five star review. I am pleased that you have been happy with the service provided.Gareth HuntHead Of Lettings

5/5

Trustpilot

Sarah and Gemma were fantastic

Sarah and Gemma were fantastic! Great experience!

Michael · 20 February 2024

5/5

Trustpilot

Very professional service given

Very professional service given, with being kept up to date regular.polite staff with a good listening ear and very helpful.

JANINE · 19 April 2024

Agent replied · 28 October 2024

We are so glad you were happy with our service, all the best! from Ryder and Dutton Heywood

5/5

Trustpilot

From Leanne to Nichola all the staff…

From Leanne to Nichola all the staff communicated throughout the process. Every query raised was answered quickly and professionally.10/10 service

Kev · 19 April 2024

Agent replied · 28 October 2024

Thanks Kev, we hope you and your family are very happy in your new home! From the Slaithwaite team

5/5

Trustpilot

Great estate agent

Had a wonderful experience purchasing a property with Zoe Waterhouse from the Ryder and Dutton branch in Mossley. Professional, friendly service and always proactive in chasing queries. Thank you.

Susan · 3 October 2023

Agent replied · 28 October 2024

Hi Susan, Thank you for your feedback. We wish you all the best in your new home.

2/5

Trustpilot

The for sale sign hasn't been taken…

The for sale sign hasn't been taken down outside park road Waterfoot

Ms · 8 September 2024

Agent replied · 28 October 2024

Good afternoon Gillian,Thank you for bringing this to our attention. As requested your board was ordered for collection on Friday in which was the day of completion. Please allow two working days for board to be collected via our third-party but If you have any further concerns please do not hesitate to contact us and we hope your enjoying your new home. Kind RegardsLeon James

5/5

Google

We had a very good experience with Ryder&Dutton Middleton with Lisa Royle, she was very helpfull on all the stages and had really professional service. She followed all stages with us. Thank you being very helpful, l highly recommended them.

ID · 24 October 2022

Agent replied · 23 October 2024

Thanks for the review!

5/5

Trustpilot

Lucy Clifford and Emma are great team

Lucy Clifford and Emma are great team, they really make the experience of renting seamless , they are both fast and polite.Thanks

Bimpeola · 6 March 2024

Agent replied · 28 October 2024

Thank you for the great review from all the Team.

4/5

Trustpilot

Team was professional throughout

The team was professional throughout a challenging process and kept us informed at key points. The portal feature is ok but functionality could be improved to keep clients up to date.

Mr · 5 August 2023

Agent replied · 28 October 2024

Hi Mr. H, thank you for taking time to leave us a review. We appreciate your feedback on the portal feature and are constantly working with our conveyancing partners to improve the functionality of this. Of course, we don't want the portal to replace regular telephone/e-mail contact with our clients and currently its main function is provide a back-up to this.The team and myself would like to wish you all the best for the future and if you are ever back in the area, please call in to see us!Best regards,Alex & the team at Ashton office.

5/5

Trustpilot

Lisa is so professional and helpful

Lisa is so professional and helpful. We finally bought our dream house within three months.

ERIC · 27 July 2023

5/5

Trustpilot

Ryder & Dutton made my sale process so…

Ryder & Dutton made my sale process so easy and stress free. Would recommend to anyone. Special shout-out to Geraldine who always went the extra mile throughout the whole process. Thanks again.

Mr · 30 June 2023

Agent replied · 28 October 2024

Thanks Benjamin for the lovely review! We're so glad we could make the experience as stress free as possible for you!

5/5

Trustpilot

The speed in which you got our property…

The speed in which you got our property on the market was fantastic. You gave us the option of supporting us with viewings or leaving it to us. The frequent updates throughout were very reassuring. Thank you

Sophie · 16 December 2024

5/5

Trustpilot

Professional service

I dealt with jade and Michaela they were very punctual and professional

Malcom · 30 August 2024

Agent replied · 28 October 2024

thank you for 5* review, we hope you will be very happy in your new home

5/5

Google

We had a really good experience with Ryder & Dutton who were both selling our house and acting for the vendors of the house we were purchasing. Lisa in particular was very good. Always returned your call. Always kept you up to date. Would definitely recommendPositiveResponsiveness, Professionalism

R · 24 October 2021

Agent replied · 23 October 2024

Thank you Rita for taking the time to write a lovely review we were happy to help. All the best from Lisa and the team at Middleton

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