Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPerfect experience
We sold our apartment through Ryder & Dutton, the whole team were fantastic and very helpful. A special thanks goes to Megan who made the whole process as easy as possible and she did a wonderful job of looking after my buyer.
Josh · 22 November 2024
Agent replied · 22 December 2024
Hi Josh,It was such a pleasure. There was a little complication with the chain, but I was really pleased to get this one through for you and thank you so much for your generous feedback. It definitely makes it all worthwhile.Best wishes,Megan and the team.
★★★★★ 5/5
TrustpilotSold!
Friendly staff and very responsive. Geraldine was very proactive and kept me in the loop when progressing the sale. I would certainly use them again the the future.
Chris · 22 October 2024
★★★★★ 5/5
TrustpilotLaura was amazing she went above and…
Laura was amazing she went above and beyond, excellent customer service.
Phil · 20 January 2024
Agent replied · 28 October 2024
Thank you for your review I'm glad to hear Laura helped progress the move as smoothly as possible - Leon
★★★★★ 5/5
TrustpilotI purchased my property from Ryder and…
I purchased my property from Ryder and Dutton and Jade made the process so much easier than my sale. Staff are professional and friendly.
Paula · 20 December 2024
★★★★★ 4/5
TrustpilotRyder and Dutton helped us get the sale…
Ryder and Dutton helped us get the sale done. They really stepped in towards the end of the sale and Geraldine was super helpful
Ste · 19 December 2024
★★★★★ 5/5
TrustpilotExcellent service
I was very pleased with the service from Ryder & Dutton regarding the sale of my late parents home. Geraldine and Ashleigh kept me informed throughout the process by email and phone, making a difficult time less stressful.
Gill · 29 April 2024
★★★★★ 5/5
TrustpilotI have no complaints whatsoever I dealt …
I have no complaints whatsoever I dealt with jade she was very helpful and professional also the other ladies I spoke were also very helpfull Michaela and ammaarah I believe they are called credit to all of them thank you.
Norman · 18 December 2024
Agent replied · 22 December 2024
We're so happy to hear you had a positive experience with our team. It's wonderful to know that Jade, Michaela, and Ammaarah were able to provide you with the helpful and professional service you deserve. We'll be sure to pass along your kind words to them.
★★★★★ 5/5
TrustpilotTennant change on 14 Towngate
Dealt with Alex Kershaw and Joshua Sidding recently regarding Tennant change. They were always available and responsive to requests. Pleasant phone manner at all times and helped made the process as smooth as it could be.
John · 3 June 2024
★★★★★ 5/5
TrustpilotReally helpful for all matters
Really helpful for all matters Thank you soo muchSpecially thanks Amy heaton
Mrs · 22 December 2023
Agent replied · 28 October 2024
Hi Sadaf, thank you for taking the time to leave us a review, and we're pleased to hear you were happy with Amys service!
★★★★★ 5/5
TrustpilotSelling my Cottage
I was really impressed how easy it was selling my house with Ryder and Dutton . They gave us regular progress reports and were always available and helpful with any questions we had. I would highly recommend Ryder and Dutton to anyone selling their house
Carl · 1 October 2024
Agent replied · 28 October 2024
Thank you for your kind words. We are delighted to hear that you had a positive experience selling your home with us. We strive to provide our clients with the best possible service and we are pleased that our efforts were appreciated.
★★★★★ 5/5
TrustpilotSam has been amazing
Sam has been amazing! She has kept me up to date at all times and been very understanding of my constant mither and stress due to no fault of ryder and dutton. Thank you Sam for making my move at ease and helping me out!
Nm · 28 November 2023
★★★★★ 5/5
TrustpilotExcellent customer service
Staff at the Holmfirth branch were very helpful and honest about the sale of my property. The Branch Coordinator, Fiona, in particular, did her utmost to deal with demanding problems that arose before the completion date. She deserves a medal, a lovely person.
Marilyn · 31 October 2024
Agent replied · 22 December 2024
Thank you for your lovely review Marilyn. We got there in the end! Hope you have settled into your new home
★★★★★ 4/5
TrustpilotOverall a good service
Overall a good service. Start of sale excellent service. Very quick to market & valuation.A couple of stressful times when no feedback/update was received on a Friday over proof of buyers funds, eg ! Short notes would be useful ie 'waiting to hear' ! Many times phone lines very busy, Central Office intervened. Often waited for return call to filter through.
Maggie · 24 November 2023
Agent replied · 28 October 2024
Thanks for your review Maggie. I am so pleased you were happy with our marketing. We are very lucky to have our excellent central team to take our calls when our phone lines are busy so that our calls are always answered.
★★★★★ 5/5
TrustpilotThis was our first time selling a house…
This was our first time selling a house and the service we received from Ryder and Dutton was nothing but smooth and positive. All the staff kept us well informed and on the progress especially Jade who was outstanding, friendly and extremely professional.
Tracy · 3 January 2024
★★★★★ 5/5
GoogleI would certainly recommend using Ryder and Dutton Middleton Branch as they sold my property very quickly. The sales negotiator (Alex Kendrick) was excellent, always polite, informative and was willing to help. Cannot speak highly enough of him and all the staff, they are excellent.Thanks Kevin
Kevin · 24 October 2023
★★★★★ 5/5
TrustpilotHaving never sold a property in the UK…
Having never sold a property in the UK before, I had to put myself in the hands of experts and by using Ryder and Dutton I did just that.
Glenn · 17 March 2026
★★★★★ 5/5
TrustpilotProfessional & friendly
I got plenty of viewers due to the advertising which gave me the confidence and belief that my house would sell.They kept me updated and helped me with some paperwork that I was struggling with.Definately I made the right choice with going with Ryder & Dutton as now I'm happy in my new home.
Miss · 11 April 2024
Agent replied · 28 October 2024
Thank you for the 5 star review, we're really pleased you were happy with our service and delighted to hear you are happy in your new home 🏠😊
★★★★★ 5/5
TrustpilotFantastic service Geraldine was…
Fantastic service Geraldine was brilliant would definitely recommend
Susanaw · 1 March 2024
Agent replied · 28 October 2024
Hi Susan, thank you for your review. Geraldine is a star!! All the best for the future, Alex & the R&D team!
★★★★★ 5/5
TrustpilotJade and Connor were great
Mr&Mrs · 29 April 2024
Agent replied · 28 October 2024
Dear Mr & Mrs Evans, thank you for you review. I will update Jade & Conor. Best wishes, Alex (Manager - Saddleworth office).
★★★★★ 5/5
TrustpilotBought our first house with ryder and…
Bought our first house with ryder and dutton! Geraldine kept in touch with us throughout the whole process and kept us informed with everything. Thankyou so much to everyone who helped in the process.
Connor · 23 June 2024
★★★★★ 5/5
TrustpilotMicheala went above and beyond with the…
Micheala went above and beyond with the sale of our property. I found her to be very approachable and happy to answer and questions however small they may be. Prompt response to all queries too. 5* thank you very much.
Rachel · 27 February 2024
★★★★★ 5/5
GoogleElizabeth and the team were great and helped me with everything, making the sale of my house easy and stress free.
Ravail · 15 January 2025
★★★★★ 5/5
TrustpilotGeraldine Marsden was wonder during our…
Geraldine Marsden was wonder during our house sale and purchase. She provided us with updates and was always there for guidance when needed
Cheryl · 17 December 2024
★★★★★ 1/5
GoogleThe worst agency you could ever deal with. Not respecting their clients. trying to make clients fool.
Harleen · 9 September 2025
Agent replied · 11 October 2026
Hello Harleen,
Thank you for taking your time to write us a review albeit negative. We booked you a viewing initially at 4/9 at 4pm which you did not show up to. We rearranged this for you 6/9 at 3.30pm, you phoned us on the day to change this to 5pm which we were not able to facilitate at such late notice. You phoned at 4.20pm as you were stuck in traffic and would be another 15 minutes, as we have other properties to sell and other appointments to get to we advised that we couldn’t wait for you to arrive but would see if the seller was able to come home to do the viewing for you. She advised she would be happy to do a viewing for you but was 30 minutes from home, you then advised to leave it so I cannot see how we are in the wrong here, we were at the property at the original time confirmed with yourself.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
