Trusted Agent profile · Rochdale
★★★★★
2,471 reviews across 2 platforms
33 Middleton Gardens, Middleton, Manchester, M24 1AB, Rochdale, M24 1AB
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 33 Middleton Gardens, is rated 4.8 out of 5 across 2,471 reviews on two platforms, including 331 Google reviews rated 4.8.
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Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
TrustpilotCatherine Salisbury became my move…
Catherine Salisbury became my move manager after I’d accepted an offer on my property. She is the only reason I’ve given 5 stars, they are all for her.
We are so pleased to hear about your positive experience with our move manager, Catherine. It is wonderful to know that her dedication and clear communication made a challenging situation much more manageable for you. We appreciate you sharing your valuable feedback.
5/5
TrustpilotThe Professionalism of all the staff…
The Professionalism of all the staff starting with the Valuation and Presentation by Alice Rimmer right the way through to the staff dealing with organising viewings and the updates provided. (Zoe, Kirsten, Amber and Georgia). The thoroughness of all the information providided at the outset and throughout the whole process. Geraldine Marsden was extremely helpful and particularly Instrumental in helping to move things along quickly Totally happy with our choice of Estate Agent.
5/5
GoogleClaudette Cole was fantastic throughout the 10 long months it took for our sale and purchase to go through. Claudette was consistently lovely throughout and was really helpful at keeping us up to date with the latest updates and handling any queries that we had. Moving house is a very stressful time for all involved and Claudette made this so much easier. Thanks Claudette :)
Thanks Mike, it's great to hear how helpful Claudette has been!
5/5
TrustpilotHouse sale Mossley
We were supported by Ryder and Dutton Mossley to sell our house. From start to completion we were so well supported by Alice, Zoe and the team. They couldn't do enough to help and went above and beyond! I would recommend to anyone wanting to sell their home. Thank you team Mossley 😊
Hi Claire. Thank you for your feedback. we wish you and your family all the best. Kind regards
5/5
TrustpilotWe recently sold and purchased a home…
We recently sold and purchased a home with Ryder and Dutton. Ada as the Move Manager facilitated the correspondence between the buyers and sellers once the offer was accepted. She was incredibly attentive, had brilliant communication and we felt like we were always put first. We can’t recommend enough.
5/5
GoogleI bought a house a couple years back and having come out of the fixed period just had the re mortgage done. As you can imagine there is a ton of paperwork most of which is just confusing unless you know what your doing. Becky has been amazing in helping me get everything in order and keeping me up to date with what’s happening and I would highly recommended her to anyone needing help! Thank you so much Becky 😁
Hi Rachael, Thank you for taking time to leave myself a review, its been a pleasure to assist you once again. Kind Regards Becky
4/5
GoogleStressful experience however good service from the estate agent. Lisa Royle was my contact and she was extremely efficient and helpful. Always responded to emails and phone calls and helped chase up solicitors to keep the process moving. Solicitors often expect that you understand the process of selling a property. Lisa would always explain and help me to understand the process better. Definately my "go to person" when feeling frustrated. She also kept me updated constantly. She is dedicated and an asset to Ryder and Dutton. Thank you Lisa
Thank you Sharon for such a lovely review, new build deadlines are stressful and solicitors jargon doesn’t help but we all stuck with it and pushed this through. We can now look forward to completion. Thank you again from all the team at Ryder and Dutton, Middleton.
5/5
GoogleWe are so glad we chose Ryder & Dutton due to the exceptional support each member of staff has given us. Sarah and Ann have worked so well to provide us with the best experience. Their effort and communication was excellent. Also Lisa was so helpful throughout the whole process and supported us so well. The team of Ryder & Dutton is highly skilled and informs the clients at all stages. All processes are running smoothly and well, we couldn't be happier with the results. We have recommended the team to a lot of our friends because of how efficient and promising the team is. Thank you so much for all the support and for making the process fast. Kind regards, Sindu & Saju.
Thank you so much. It is so nice to receive such positive comments. We do pride ourselves on working as a team all striving to ensure an excellent service all round. So glad that you had the best experience Ann, Sarah and Lisa
5/5
GoogleAs first time buyers this process can be certainly daunting and stressful but thanks to Lisa Royle and the team at Ryder and Dutton they made this process much more bearable for us, especially when our solicitors wasn't being so helpful. We'd like to thank Lisa personally for her professionalism and friendliness and for always keeping us updated and in the know of what was going on. If ever we had any questions or needed anything explaining to us her and her team were always there to assist. Ryder and Dutton made buying our first home an easier experience and we would happily recommend them to friends and family and would use thier services in the future. Thank you from, Francesca and Kyle
Thank you Francesca and Kyle for the lovely review, we would like to wish you all the best in your new home from Lisa and the team at Middleton Ryder and Dutton.
5/5
GoogleVery happy with our experience at Ryder and Dutton in selling our home which sold in about 5 weeks. We had great communication throughout the sale and I think we must have spoken to everyone in the team at some point or other and they were all well informed of where things were up to. Special thanks to Oliver who was handling our sale. He was very professional and always called back when he said he would. Outstanding customer service and would not hesitate to use them again. Thanks again from Laura, Dave and Ariana
Thankyou Laura, Dave, and Ariana for the review. I am really pleased you were happy with your experience with Ryder & Dutton. I hope you enjoy your new home. Best wishes from Oliver and the rest of the Middleton team.
5/5
GoogleI purchased a house recently through Ryder-Dutton in Middleton and I could not recommend them highly enough. I have dealt in the past with other estate agents and the service I got from Ryder-Dutton was incomparable. Lisa was always available to talk to and proactive all way through the process of buying the property. Communication was excellent. I was kept informed at all stages and all queries were dealt professionally. Overall, I am extremely pleased with the service provided by R-D and I can confidently recommend them to friends and family.
Thank you, we are glad you were happy with the service and look forward to working with you again in the future from all the team at Middleton Ryder and Dutton.
5/5
TrustpilotArrived on time
Gabrielle was knowledegable in determining the rent we would achieve in renting our property. She arrived on time and was very professional. I feel confident that we will find the right tenant for our property which is very important to us.
Thank you for leaving a review of our service, I am pleased that you are happy with the service provided. Kind Regards,Gabrielle Wray MARLALettings Valuer
5/5
TrustpilotHad fantastic service from Catherine
Had fantastic service from Catherine, from start to finish, great communications and although things went wrong along the way she helped push us through and see light at the end of the tunnel. Thanks Catherine !!!
We're so glad to hear you had such a positive experience with Catherine. It's wonderful to know she went above and beyond to ensure your satisfaction. We're proud to have such dedicated team members who are committed to providing excellent customer service.
5/5
Trustpilot💫Fantastic service at Ryder and Dutton Shaw Branch💫
We have had a brilliant experience selling our property with Ryder and Dutton. In particular a huge shout out to Conor and Michaela for their hard work. They kept us in the loop at all times with where our sale was up to. All queries were responded to within a matter of hours and all calls are followed up with voicemails and emails which is ideal for me working in a job where I can't always access my phone. Amazing service definitely recommend to others selling their house! Thankyou so much for all your help! Shannon and Michael
4/5
TrustpilotGreat service
Catherine was great at keeping me informed on progress from both sides of our property chain. She was really helpful and helped progress our house purchase in line with our expectations
We appreciate your kind words about Catherine's efforts. We're glad she was able to provide helpful guidance and keep you informed throughout the process. We strive to ensure our customers have a positive experience, and we're pleased to hear that your expectations were met.
5/5
TrustpilotWhat a pleasant experience from start…
What a pleasant experience from start to finish by the lovely Lindsey Power, she advised me to take their own solicitors and mortgage advisors I said no, I regretted that decision badly. I am so grateful to her and Ryder and Dutton, I can not recommend them enough. Many thanks Lindsey.
Thank you, Adekola! All the best in the new home- Lindsey & the Chadderton team.
5/5
TrustpilotAs a first-time homebuyer
As a first-time homebuyer, I was naturally a little nervous and unsure about the whole process. However, thanks to Conor Michaela & Jade. With their exceptional communication skills and willingness to go the extra mile, I felt supported and at ease throughout the entire experience!I must commend the professionalism and friendliness that emanated from the Royton team. From my very first interaction with Conor, to the invaluable assistance provided by Michaela, and the warm and helpful demeanour of Jade, I felt like I was in good hands from start to finish. Your dedication and commitment to ensuring that I had a positive experience did not go unnoticed, and I am extremely grateful for that. Each interaction I had with you all was marked by a genuine willingness to help and a level of expertise that made me feel confident in my decision. I would highly recommend Ryder & Dutton in Royton to anyone. Thank you!
4/5
TrustpilotShining Star
Whilst I wasn’t successful with the home I desperately wanted, Shannon was incredible. It’s a busy branch and can be difficult to get through and get clarity, but there was one shining star in the Ryder and Dutton team and that was Shannon. She was so responsive, clear, efficient and she really does understand the housing market. If you’re dealing with this branch, definitely work with Shannon.
5/5
TrustpilotTotally professional at all times
I’m very pleased with the service and advice I received during the sale of my house. Amy Heaton was always polite,informative and helpful at all times.I’d use them again without hesitation.
Thank you for your kind words. We are delighted to hear that you had a positive experience with Amy, and we appreciate your feedback 🏠
5/5
GoogleExcellent service from the entire team at Middleton branch. I would like to thank everyone involved especially Lisa Royle who managed my sale. Lisa made the transition seamless with her knowledge and experience and has been a tremendous support. I would highly recommend R&D and Lisa. Fantastic independant mortgage advise from David Mottershead and administration of the mortgages by Katie Collins at the Ashton branch. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Thank you Andrea its been my absolute pleasure dealing with your property and chatting too I,m glad your feeling better and I hope the new house will be everything you wanted. All the best from Lisa and the team at Middleton.
5/5
GoogleDuring our recent sale we found the staff to be extremely helpful and knowledgeable. Nothing was too much trouble for them especially Lisa from the Middleton office who was extremely helpful and sorted any and all problems we had, efficiently and effectively. Hoping not to have to use them again as we have now found our forever home but would certainly recommend them to anyone looking to sell their property.PositiveResponsiveness, Professionalism
Thank you Paul and Toni we would like to wish you all the very best in your new home from Lisa and team at Middleton.
5/5
GoogleHi all, it has been a great and enjoyable journey working with Ryder and Dulton to get a mortgage. I especially was to say that Lisa Royle was everything I wanted in an agent, as she was quick to responding to any questions I had with a good sense of humour, which made me comfortable. I sincerely had a good quality and a great value of business purchase.PositiveResponsiveness, Quality, Professionalism, Value
Hi Helen I am so happy for you and glad we could help you find your new home . We would like to take this opportunity to wish you all the very best from Lisa and the rest of the Middleton team.
5/5
GoogleWe recently moved house and used this well known company in Middleton. Lisa Royle was our allocated person to help us through the process and she was amazing. She really knows her stuff, very calming and informative. Its a stressful process and we were guided through it wonderfully. When we move house again we will definitely use this company and will request Lisa works with us next time 100% recommendation. 5*
Thank you for your review. We are glad to hear that you will use our services in the future.
5/5
TrustpilotGeraldine marsden was my estate agent…
Geraldine marsden was my estate agent and I cannot say how excellent the service she provided was. She was efficient and speedy. And was very helpful. Cannot show her enough gratitude for all her help.
We are so pleased to hear about your positive experience with Geraldine. It's wonderful to know that she went above and beyond to provide you with excellent service! 😇 - Tony and the Oldham team
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